Rowletts Auto & Tire LLC
4.6 (100)
221 W Washington St, Bedford, VA 24523
(540) 587-0122
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Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J. Wick
2 months ago
I've taken my car there a few times for They've typically done a good job on whatever was needed to be done. I was reading some of the lower reviews. And I'm bit puzzled since most alternative jobs are ballparked,$ 250 for parts and labor, I'm not really seeing where 280. Is that much out of the ballpark for that kind of work. As for the complaint about the inspection just because they can Inspect The car doesn't mean they've got men to work on the car the same day of the inspection The inspection is only about a twenty minute job What needs to be repaired could be a 2 hour job and they may not have the slot that day to do it. So I think some of the lower ratings are kind of petty , just my take.
Joe Glass
2 months ago
Fell in love with this place. I think their prices are fair. They do good work. And they back to their work up. I would recommend making appointment ahead of time because they're very busy.
Tabatha Emmerson
3 months ago
Service was excellent..was there with a friend..they were prompt even though we were running a little late..a big thank u
Jonathan Scott
a year ago
Their prices are extremely high. I had an alternator put in and they charged me $280 for the part and I called O'Reilly's and could get the exact same thing for $150. They're labor is not that bad but that's ridiculous. Almost double the price for something that's just ridiculous
Randy H
2 years ago
We had our daughters car towed here because the transmission left her stranded. They were honest and told us it should go to the dealer and gave us the manufacturers customer satisfaction code from the manufacturer for the transmission problem. Nothing beats honesty in business. I have a shop in Nebraska and it's good to know there are others you can trust.Service: Transmission
Jan-michael Cox
a year ago
I ran over something in the road one morning and punctured my tire. It was a slow enough leak for me to make it to their shop. I told Crystal up front what had happened and she got my car right in To repair the tire and get me back on the road. Crystal and Jeremy were super friendly and very professional.Services: Auto tire replacement, Auto emissions testingServices: Auto tire replacement, Auto emissions testing
Robert Harrison
2 years ago
I took my car in for new brakes. They came out to tell me my brakes still had a lot of life. And to wait to change them. That's Rowletts in a nutshell, I appreciate their honesty. I recommend them for all of your needs.
CHRIS
2 years ago
Had a K N intake put on a 2021 Ford Ranger, great service and great price. everyone was very polite made you feel at home. Also very clean establishment.
Jeff Plum
3 years ago
Brought my car in for state inspection. It failed the inspection and they would not do the simple repairs on the same appointment. Had to make another appointment. Dropped my car off with check engine light on. They diagnosed it but didn't do the repair. Major inconvenience.Service: Auto engine diagnosticService: Auto engine diagnostic
Jeffrey Fishman
4 years ago
Broke down in VA on my way home and was towed here. Thank G-d I ended up at Rowlett s! Jeremy shuffled things around to replace my clutch and get me back on the road within a day and a half. Crystal up front was super kind, knowledgeable, and understanding. Clutch is smoother then I ever remember it being and have 4 new tires as well. Appreciate the service, kindness and integrity of everyone in this shop. Would highly recommend to anyone looking for a place to have their auto repaired.
James Singleton
4 years ago
Went there to have a screw removed from a tire only to discover it didn't actually puncture the tire. No charge they said. Got a quote on some Michelin tires. They quoted a very competitive price. An honest establishment.
Sarah Hubbard
4 years ago
Always willing to work me in, even in lunch break when I hit a ground hog and it made underpinning on car drag the road. Reasonably priced. Helpful staff. I have all my vehicles maintenance done here.
717 Rider
3 years ago
Went to get tires on my car and they decided because they were aftermarket wheels they wanted to put SUV tires on which were completely wrong for a passenger vehicle causing a rougher ride through stiffer side walls also making the car look like mad max. Owner claims to know a lot motors and vehicles but after a brief conversation it was very apparent he knew nothing about anything with a motor. Save your money and go elsewhere.Service: Tires
Ronald Toms
3 years ago
Everyone at Rowletts has been a class a professional about everything they have had to do, timely on repairs. The whole experience has always been satisfactory. Good group of people
Jason Johnston
5 years ago
I have a small fleet of work vehicles Rowletts keeps up for me. They have always been honest and professional. One of my work vans has almost 400,000 miles on it and runs like a champ- enough said.
Dena Amos
6 years ago
Terrible Management and Service! My car had a rough idle, Jeremy charged me $210 to ONLY diagnose what he THOUGHT was wrong with my vehicle. There was no repair done and no plan of action. I called and left a message with Crystal about the overcharge, the only response was "Well, he did spend a long time trying to figure out what was wrong."Then later in the day Crystal, not Jeremy, called and left a message that it would be another $600+ to replace PCM. Do NOT be fooled by this business! Go somewhere else!
Skyler Lambert
3 years ago
Rowlett's is an excellent company. They really care about customers and provide great service. I was very impressed with the professionalism of the staff. Highly recommended!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Jennifer Thomson
6 years ago
DO NOT go here. My car came out worse than it went in. They didn't hook wires back up and had a belt off by a couple of teeth. They were willing to invistagate the problem, they caused for $600.
Douglas Rautio
4 years ago
They always take great care of me. Friendly and courteous. My go to repair shop if I don't want to do it myself.
Lori Christine
3 years ago
I've never had a bad service.They get the job done and done right. They are also very friendly.
Frank Jones
3 years ago
I brought three cars there at separate appointments, all were taken care of on time with no issues. A well organized auto service center.
wayne walker
4 years ago
Good service. Prices are a bit steep but that's what you pay for professional service. Nice lobby and nice people.
John
9 months ago
Trust worthy! And great job! Will be back!
Vanessa Fauntleroy
2 years ago
The customer service was excellent. The people were extremely friendly. I was happy with my service.
Shelby Fullen
6 years ago
Did exactly what we wanted and couldn't have been nicer. Very good prices. We were very satisfied.
Heather Southard
a year ago
Friendly, knowledgeable and reliable place for all automotive repairs! We've been customers for years.
Denny Yates
5 years ago
Jeremy and the surrounding staff are great, very experienced and compassionate to the customers needs. We only take our cars there.
Michael Ellis
4 years ago
Trustworthy and affordable place which I will always take my vehicles to for any work that I need to have done.
Tabitha King
11 months ago
Love Rowletts! The service and staff are outstanding!
Jennifer Varca
2 years ago
This place is awesome. Needed a tire plugged and was in and out in about 5 mins.