Public Storage
4.8 (325)
521 Garrisonville Rd, Stafford, VA 22554
(540) 446-0322
publicstorage.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dennis Holmes
3 months ago
The price increase on these units are crazy and very constant!! The only bright side is the caring attitude we receive from Ms. Sheena. She can t control the crazy price increases, but she is always willing to assist us with any storage issues. Thank you Ms. Sheena for being a positive asset.
laura muchmore
a month ago
Sheena was so incredibly helpful and made everything so easy to understand! Especially like the app and not having remember entry code. Fantastic experience!
Ryan Jones
3 days ago
Sheena was absolutely fantastic!!! Made the experience much easier!!! Ask for her by name. Great customer service!
George Lenhart
2 days ago
Sheena really helped us out on a Sunday she was a life saver. Helped get our spot all figured out! Great person
CallMeAMerc (CallMeAMerc)
2 weeks ago
Thank you, Sheena, for all your help today. You have made my Public Storage experience easy and painless. You understood exactly what I needed. Thank you again.
Jason Lee
a day ago
Sheena was awesome. First day, this place seems awesome to work with, looking forward to long term positive experience
Derrick Edwards
4 months ago
I had such a great experience with Jessica. She went above & beyond to help my needs. She s such a warm heartened person & spoke very well for herself ! such a pure-hearted soul.
Tonya SimpsonMcKenzie
5 months ago
Oh yeah, I gave Sheena five stars because she's that and much more. This why my card decided this day it wasn't going to work. Sheena took time to assist me. When that's her job, but it is her character.
Michael Blake
2 weeks ago
Sheena always go above and beyond to help me with my storage needs, she s a great asset to Public Storage!
Fiona Xenta
2 months ago
Jessica s customer service was phenomenal. She was very patient, answered all my questions and was very kind. I definitely recommend this location. She is so helpful. Thank you for your help hun.
ROOSEVELT TURNER
3 months ago
Sheena was very helpful. She is very personable. Definitely makes being a customer of public storage great. Thank you!!
Regina Holmes
3 months ago
Sheena is AMAZING! Every time I go to my storage she is there to greet me and ask if I need assistance in any way Honestly, Sheena is the only reason I keep my space at Public Storage!
Fredrick Simmons
a month ago
Sheena was very friendly and knowledgeable, great customer service, thanks again Sheena!
Tonya SimpsonMcKenzie
8 months ago
Ms. Sheena has been extremely helpful and informs me of changes and explains all questions, I have concerning my account. Thank You Public Storage for hiring Dynamic, Customer oriented staff such as Ms. Sheena. Keep Up The Good Work.
SCOTT THOMPSON
4 months ago
Sheena have AWESOME customer service and a wonderful personality. Thank you Sheena for all that you do!
Monica Lockhart
5 months ago
Sheena was very pleasant and kind! I truly appreciate her working with me. Garrisonville Rd.Mo
Matthew Braga
2 weeks ago
Sheena always have great customer service, thanks again!
Danys & Mary
a week ago
Sheena was very helpful and professional, thanks again.
hank Woods jr
7 months ago
Terrible customer service waited for someone to arrive for more than 30 minutes in the office. For the prices you pay for storage there should be a better level of customer service. Complete money grab at the end of the day. I would recommend any other storage company over this one. I would even recommend a box on the side of the road more than these guys.
Tanya Smith
3 months ago
Sheena was so helpful and friendly. Enthusiastic and so willing to assist me with my needs.
Dove Shacks
a month ago
Sheena always have great customer service and very helpful!
LaCrisha Dandridge
a month ago
Sheena was very pleasant and helpful. Thank you so much.
Miller McNeil
10 months ago
Ms. Sheena was such an amazing person. She was very timely with our service and she had a great personality and a welcoming environment.This was our first time coming here but I would definitely recommend the storage if you looking for outstanding quality costumer service.
Kyle Grady
6 months ago
Sheena did a fantastic job helping me out! She was professional and efficient. Highly reccomend!
Kat Here
7 months ago
Sheena was incredibly polite and knowledgeable. Overall best experience with a storage facility. They called me in a timely fashion and met my needs.
Jacob Neal
a month ago
Sheena saved me. Pouring rain...and a dog that was upset from a 7 hour drive. Got me in and took care of me in 15 minutes.
Marcus Schools
3 months ago
Sheena customer service is amazing, thanks again for all your help!
Kwan McNeil
10 months ago
This was my first time using Public Storage, I ve used others in the past and by far this is the one. Ms. Sheena took her time to help my wife and I set up online and gave wonderful instructions. Thank for the wonderful customer service and support!
Rashawn Stevens
a year ago
Jessica is AMAZING, greeted me with a smile and immediately helped me with my reservation. She took her time to show me the unit before I decided to get it. Jessica took her time and was very patience, answered all my questions and made sure that I had everything I needed. THANK YOU so much for your great customer service Jessica.
Blaise Light
7 months ago
Sheena did an amazing job setting me up. My situation makes things complicated sometimes, and she made it sooo simple for me.