AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Kate Unthank
5 months ago
V was amazing! Not only did he offer to change my bulb for me he actually noticed the bulb wasn't burnt out and fixed it for me. I would go out of my way just to come to this store. Oh did I mention he immediately greater ne when I walked threw the door and asked if I needed any help. Then offered to look up which bulb I needed and when we couldn't find the bulb he called another store to see if they had it but he ended up finding one while he was on the phone. Wow just a good way to get off of work and end my day.

  Bocief
5 days ago
The best AutoZone I've been too and they really helped me find the parts I need and really had good insight to assist me

  Maureen Wilburn
2 months ago
Needed a new battery. Everyone went above and beyond to help me. Installed it too!! They were amazing! Special thanks to the manager Frank and Marcus!!

  Julie Abate (Julie A)
6 months ago
I went in to buy a long funnel to fill my hard to reach transmission fluid. After buying the wrong one and having to go right back in a returning it, they let me borrow theirs. And he actually helped me put it in! He opened it, placed the funnel and then sat on the break for me as I poured!SO THANKFUL! Thank you

  Telina Harrison
6 months ago
The associates at this location is absolutely amazing. I am car literate, and the gentleman here are always so helpful. They break down whatever is going on with my car into Laymans terms to where I understand what is going on. THANK YOU

  Paul Hrabsky
8 months ago
I recently returned home from a deployment and had my side view mirror broken off. I stopped by the Autozone Store on 1167 Garrisonville Road for assistance. I was greeted by Tom, the Store Manager, who took the time to identify the mirror and place an order prior to my redeployment. About a week later, after contacting the store and the Staff, Tom gave me a call to inform me that the Part had arrived and he would be available to assist me with the installation. I stopped by the store and Tom immediately stopped what he was doing and assisted me with the installation. I redeployed the following day; and, can't thank Tom enough for his dedication and thoughts. God Bless Tom and his Staff for making my life a little less stressful.Semper Fidelis

  ELIZABETH CHEESEMAN
9 months ago
Isaiah was amazing he came to me to try to figure out why my car keeps stalling out while o am driving. He showed some of the things that I could replace myself and I needed to have done. He saved me a lot of money and I appreciate that so much.Elizabeth Cheeseman

  Laurette Y. Boffil-Bonilla
a year ago
The team at this location are amazing Smitty, Rico and Scott the 3 employees that helped me out with my car lights. They were very knowledgeable, friendly took their time and were patient with me. They installed my car lights which for my Hyundai ELANTRA it s not easy but these three gentlemen were there me. thank you so much for your help means the world to me.

  Amanda N
2 years ago
I had my battery lose charge in 100 degree heat luckily I had enough power to pull into this autozone. Best customer service hands down. I was helped by an associate named Tiffany and the manager Dani. They provided full diagnostics on my van. Charged my battery for me and quickly priced parts for me. Very knowledgeable, honest, and helpful. I highly recommend this store, fantastic team.

  Gene Stark
a year ago
I purchase something from this store at least once a month. The employees have always been helpful and friendly. I especially appreciate the warranty that Autozone provides for their parts.

  Meek Meek
a year ago
I came to the Stafford location at worth ave. And Daven was super helpful he was the best I have meet!! he took great care of me along with John and Rico when I tell you the best customer service experience it was the best!!!! All I needed was a battery I will definitely be back

  Saeda Stone
a year ago
Really easy to find things inside, usually always have the part im looking for, and theres 2 on 610 alone so the continence is crazy. Thank you to Thomas for changing my battery with yucky bolts and being informative. This is a great place for parts, and the employees are always helpful, but please, if you have a problem with your car take it to a mechanic and dont solely rely on autozone. The device they use to check your starter alternator and battery always gives me a different answer. It always either says its my battery or alternator but it was my starter. There were past employees that gave straight wrong information. Mechanics are professionals that really know about cars, most of the employees are just employees even if they know more than you (and thats ok!).

  Mrs. Alvarez
2 years ago
Walter Brown help trouble shoot what was wrong with my car. He recommended a part and I was done. He was professional, knowledgeable, courteous and patient. He went above and beyond and saved me a lot of money. If I need anything else for my car, I will return because of the excellent service I received from Mr. Brown.

  Beverly Davis
a year ago
I had a great experience at this store. I came in to purchase a new battery and get it replaced there as well. They were super kind and and super helpful. There was a female that worked with me that did her Thang while

  Isaiah L.
5 years ago
First off I want to say that the Manager Nick who assisted me is G.O.A.T. This location just opened on Saturday and while the plus side is that it is extremely close to my house, I - with Nick's help - was able to find the parts that I needed in order to fix my car in a timely manner. He's very knowledgeable, and helped me find exactly what i needed without pushing unnecessary products in my face. Go there for what you need.

  Yvonne Groen
5 years ago
Awesome Service! Just walked out of Walmart neighborhood market and saw a guy with the auto zone shirt helping an older woman; he was jumping her truck battery with a "jump it". So nice of him. So glad to have this new auto zone so close to our house.

  bianca lee williams
3 years ago
Can I say that I appreciate Robert s help so much today... his excellent Customer service probably saved me about $300 today. I apologize that I was not able to leave a tip because I didn t have cash on me.You re in my prayers tonight and I know that God will bless you at the right time when you need it most for your sincere customer service.

  Bryant Balthis
a year ago
Daven is a real one man has helped me out a lot in the past 6 months i hope you get a raise you do to much there s always room for improvement. Keep it up bro

  smokey020609
4 years ago
Staff at Auto Zone near Neighborhood Market were great. Had purchased a set of expensive wiper blades and they started failing three months later. I came into the store and they made everything right, no questions asked. Thanks Ruby!

  Kris Hoversten
5 years ago
Doug scanned my wife's vehicle and explained what could be going on with it to her. He was very knowledgeable, helpful, and friendly. He took time to go over prices for various O2 Sensors with her. Great customer service! Thanks Doug!

  Rayne Rose
2 months ago
Will not help me even if I explain wants going on.

  Kristen Hodge (Kalmuli)
5 years ago
I wish I could do 10 stars because the service I got was great! My headlight had burnt out on my passenger's side and my driver's side was starting to fall apart so I was driving almost completely in the dark. Luckily this Autozone just opened up by my house so I pulled in and Armando was quick to help me out in finding the right bulb. When I mentioned that my bulb was out and I needed help installing it, he helped me even when it was 10 minutes to close so I wasn't driving blind at night. Thank you so much Armando! I'll definitely be coming back to this Autozone in the future.

  Pat Dugan
5 years ago
I visited the store 1167 Garrisonville and was "assisted" by what appeared to be the on duty manager. A dark haired kid with a scruffy beard. I was in search of a gasket for a rear tail light. He reported that he didn't have that but he had gasket material. keep in mind, I had the old gasket with me made of a sponge like material. He comes back with a role of gasket material for engines and fuel filters. I say "this is for engines." He responds "yes." I say "this won't work will it?" He responds "no." Now I don't say anything at the time, but instead turn and leave. My take away, as a customer, is that an Auto Zone manager will sell me any piece of non-purposeful garbage rather than help me as a customer. The question I have here, is that one person or is that the culture? I don't intend on visiting another Auto Zone given this experience.

  Brian Potvin
3 years ago
Same prices and selection as most other AutoZone locations. Customer service is hit and miss, depending on which employee you get. Sometimes the service is great, sometimes it is so-so. I will continue to go to this location first though, because its very close to my house. I just hope there's a reaffirmation of customer service values with all employees in the near future. The store is very clean and neat.

  Anna Smith
2 years ago
Had issues with the battery. Douglas helped to jump start the car and assisted with fixing the issue! Great store, great people! Douglas, thank you very much!

  Bobby H.
4 years ago
I called to see if there was an extended 10mm wrench and the woman who answered said what are you talking about . I said I want to know if you have an extended 10mm. She went to look and said I have one left. I said how long is it? She said I don t know! It s a wrench! And then she hung up on me. First of all, lose the attitude. Secondly, how do you not know? You work at an auto parts store. They literally hire anyone at this place

  Jason Hall
2 years ago
I prefer Carquest, but since they close at 6pm and Autozone was open to 10pm and at 545pm I discovered my simple break job got a little more complex with a bad caliper i didn't have a choice. Part was refurbished but was good quality. Maybe I need to change to Autozone.24 hours later update. Well the refurbished caliper I had to get from Autozone because they were the only ones open failed on my wife on her drive home from the school with the kids. So ordered a new caliper from Carquest and will be taking the failed one back to Autozone first thing in the morning. Not the stores fault, parts fail, just wish it wasn't less than 24 hours after I put it on the vehicle. Live and learn, definitely no more refurbished parts for me regardless of the convenience.

  Jonathan Blue
2 years ago
Love the convenient location. I buy all my parts here. Staff are always super helpful, especially Doug. Usually have the parts I need on hand, but if not the ordering process is quick.

  Alicia Hines
a year ago
Great service! I needed windshield wipers, and he put them on no problem!!

  Basil Moncrief
5 years ago
A classic example of why online shopping is running stores out of business. I needed fasteners for my trunk lid liner and the millennial working there points to a bunch of generic fasteners on a rack and left. Didn't really help since I didn't know the exact size my car needed. I left and ordered the fasteners for my make, model and year from Amazon and had them the next day. I wish like hell they'd built a NAPA here instead of this lame Aurozone.