Grant's Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ryan Young
2 months ago
Excellent customer service and excellent installation! Setting up the installation was easy and I never had any problems with communication between the business on any questions that came about. The crew that came to install was quick, detail-oriented, and left no mess behind. Very professional and will use their service again in the future. Great job!

  D Sims
a month ago
Set up a appointment for glass work at my house they told me I would get a call when they ready to come out, two weeks later I called the secretary said they had been busy, A month later still never got a call.

  J McGall Jr
6 months ago
I had to bust a window to get in my house and they took great care for me. The best glass company in the area...

  Ryan Fernandez Sr.
3 years ago
A 3rd generation company that has been in Farmville since the late 80s, great customer service and excellent work was done to my truck window regulator. Will recommend to everyone.

  Kirby Lee
a year ago
They replaced side windows in my 57 Chevy looks good but one of the back windows I had to finish rolling up window by sliding it by both hands. Also the top cut of glass isn't smooth. I called to remedy but I didn't get a call back. I know my review doesn't mean much but there it is! Service: Auto side window replacementService: Auto side window replacement

  Kaya Malenda
2 years ago
I m giving this company two stars because:1.) the front desk clerk was NOT friendly at all. 2.) the installer(s) did not install the panel to the back auto window correctly. We were asked to return about an hour later (Tuesday) because the installers were out to lunch. The gentleman who looked at the back panel was cordial and tried to help put the panel back but was unable to position it properly.3.) the front desk clerk had poor customer service skills; she did not meet our needs. We had to call to find out if the glass had come in, after waiting seven days (Monday). She then stated that the glass was delivered to the business on the previous Friday afternoon, but there was no one to install the back window on our SUV okay, but no courtesy or follow-up call to inform us that the glass had been delivered to their location.We paid promptly with no issues and are very disappointed with the service of Grant s Glass. Needless to say, we will take our business elsewhere next time. We want to support local businesses in the area in which we live, but she surely took the taste out of our mouths, unfortunately.Service: Auto rear window replacement

  Shawn Evans (ShawnEE)
5 months ago
Great place to do business, very competitive pricing.

  Patricia Felker
3 years ago
After almost 4 weeks, 3 phone calls and a visit to the business still there was no response to my needs. Receptionist has a terrible attitude as well. I was assured that Casey would call me to set up a time to come out to my home and give an estimate on my sunroom needs. He never did. We went with a company who came out in 2 days as promised.

  Mark Baldridge
2 years ago
I have ordered a lot of glass from this business over the past 25 years, large sheets of 3/8" tempered glass, 1/4" bronze mirrorized strips, 1/4" tinted mirrors, glass table tops and more. They have consistently been superb and if anything is wrong, they will stand behind their product, not to mention much lower priced that what can be purchased in Richmond. It's also great to shop at a family owned, local business who cares about their products and reputation. Highly recommended!

  Debbi� Norris
4 months ago
Very nice people. Loved the experience

  Zan Strom
a year ago
The ladies up front seemed a little stressed but couldn't be happier with the service techs and the job they did. I highly recommend them.

  Gene D
5 years ago
Great experience with replacement windows. Got an informative tour of options with handouts. Mr Thomas Grant came by very quickly to measure our windows and advise--quoted a completely accurate price for the entire job, estimated time for delivery of windows to the week. The most delightful surprise was the installation--very pleasant young men installed all in 2 days, left everything clean and neat, then gave me a guided tour of details I wouldn't have noticed (including a barely visible sliver of unpainted wood on one window only which they felt would be better sealed with paint than with their sealer. Such a good experience.

  Mark White
2 years ago
I needed the back glass on my pickup redone. The seal was in bad shape. They had me on and out in just a little over an hour. Very friendly and great workmanship.

  Angel Long
3 years ago
I wish I could give them 10 stars! When I told the lady I was speaking to that I would be coming from Clarksville, she offered to have her crew come out to measure the window for me at my house since they would be working in the area. Now that's customer service!!!!

  Bea Critzer
4 years ago
We called for an appointment to have someone come and give us an estimate on a possible Florida room and they never returned our call. We called twiceSometimes the office staff acts like they dont have time for you.

  Gary Allison
4 years ago
Was sent here by our home builder in Farmville for our master bath glass shower doors. Talked about what we needed. They said they had to wait on the tile work to be done first. That was over a month ago. Tile is complete. Tell them that so they can go do their measurements. They then tell me they want me to drive down three hours one way to be there when they measure!!?? HUH.. we tell them builder can meet them there.We asked to see samples of type of style hardware they use. They tell us we don't have that here. Look at their site on Facebook. First off, I don't have or use Facebook. Secondly I would like to be able to hold and feel the materials we select for our house. I can not tell from a picture if the material is plastic, metal,is it thin and cheaply made or is it a heavy sturdy material?.We ask after they get measurements to send us an estimate.Two weeks pass and we are ready to close and move. But guess what. Nothing from grants glass yet.I go by a few days before we try to close. I go into the business and ask what's the progress.The guy lifts up up a desk top calendar and says to me," we haven't had anyone down in that area to take the measurements. When we can get someone down that way we can get on it. take a guess at How far away it is from their office?Less than 15 miles!!!!!!!!! I could do the round trip in 45 minutes!!!!Now he tells me someone will go down the middle of next week to do it. I then ask how long afterwards will it be done, we need to get it finished so we can close.He tells me at least two weeks!!!! I ask him about what we had previously talked about.and another two and a half weeks is not acceptable. He then picks up the calendar book and throws it on the table and tells me," then you better go somewhere else".So now things are pushed back because obviously this guy did not schedule anything. He just plain dropped the ball. Then tried to not take responsibility for his errors.I have had nothing but headaches trying to deal with group. They are as unprofessional an outfit I have ever seen! I told my builder to find us another company, I refuse to be treated as rudely as I was there.I would never recommend Grant's glass to anyone. For anything.I wish I could give zero stars to this company, but it will not allow me.Thanks for making our home build much more troublesome than it needed to be.

  Allyson Yost
3 years ago
Great small business! Happy to support them. Did a great job in the time frame they told me. Would definitely recommend!

  Amy Whorley
2 years ago
Very nice people. Had to get a window fixed and they were very nice. Good customer service so far!

  Gary Duane
6 years ago
Called here to buy a piece of glass for my storm door, i have a clayton mobile home and its hard to find storm doors to fit that are not too expensive, they told me it would be better if i brought the door to them. So i did , they called by the end of the week, told me it was finished, told me the cost ( cheaper than they quoted me first) took the door home and installed it and it works perfectly, best price around, great service, i was there at 7:50 am they open at 8, walked in and they started helping me before actually opening, I highly recommend this glass company.

  Floramancer
8 years ago
Being a student who is taking stained glass classes, and having to get the materials myself while being on a budget I can say that Grants Glass was a fantastic store to get your pieces.Longwood students, support their business by getting your glass with them! They deserve the business!

  Cats Unraveled
11 months ago
Wonderful people and A1 excellent service at very reasonable prices!

  Jimmy Dedmond
a year ago
Broken glass they are my go to. Take out the window and drop it off with them. No more plastic taping the windows. Very affordable. Send people here for there one broken glass.

  Christy Hudson
3 years ago
Excellent service and didn't take long to get an appointment or have the windshield replaced. Fair price

  Rev. Richard D Tuttle
4 years ago
Fixed windshield by appointment and did a great job of repairing my windshield. I highly recommend Grant's and their professional work. Thanks

  ANJ20019 ANJ20019
4 years ago
Grant's Glass did a great job fixing the rear window of my minivan. Their service was fast and courteous.

  Rebecca Maxey
2 years ago
I was in and out of in less than 20 minutes to repair a broken car mirror. The staff was friendly and efficient.

  Cal Moore
6 months ago
Great service from a great staff! Still #1 glass shop for me!

  Alton Dalton
3 years ago
Always 1st class service. Great family business. Only place I go for glass repairs.

  Joseph Crawford
a year ago
They did a fantastic job on my mirror project.

  joy cerisano
2 years ago
Did an awesome repair on my windshield. Friendly and professional staff