East End Motor Co. Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kathy Floyd
a month ago
I highly do recommend East Enn Motor's The owner and staff were really nice The price is reasonable. An extra thanks to Jesse for working on my Jeep

  Melissa Jamerson
7 months ago
I had an appointment to get my travel trailer inspected last week, and the whole process was seamless and quick. Scott runs an amazing business that is full of people who are pleasant, knowledgeable, and efficient. I wouldn't trust taking my vehicles anywhere else.

  Jonathan Miller
a month ago
I've had great experiences here. Always straight forward & quick service

  Dave
6 months ago
They tryed to tell me that I needed 4 ball joints and 4 tie rods, I went and bought a jack and checked it myself since I'm also an experienced machanic, and everything was tight and fine. I would be better off moving to that town and opening my own garage, as their service was definatly lacking. They must be braindead from all that sun

  Michelle Wellman
2 years ago
The team here does a great job. Sheila and Scott listen to the problem and pass the info along to the mechanics. Timmy usually works on our vehicles and does a great job diagnosing and repairing. They do quality work and only charge for what you need.

  Christina Meadows
2 months ago
they are always friendly, and always willing to help you , and talk you like about everything

  Anne Hall
10 months ago
We were on our way to visit our son, a student at Longwood University, when our car broke down. We don t know the area so we asked for referrals. So many people recommended East End Motor Company we called them first. They put us at ease, fixed our car, problem and left us wishing we lived in Farmville so that we could use them regularly. They are outstanding.Service: Engine repair

  Tee Adams
5 days ago
Everyone is kind and courteous as well as knowledgeable.

  Michael Barnett
a year ago
As always this company has performed with honesty and integrity. I had a problem with a tire loosing pressure and it turned it it was an issue with the tpms valve. They easily could have said it needed to be replaced and I wouldn t have known any different. It would have cost $200. Instead they found it was a rubber grommet on the tpms valve and $20 later it is fixed. Time and time again I have found where they had opportunity to charge more but they always stick to their values!Service: General repairs & maintenance

  Oh Dear
2 years ago
I've been a patron of this shop for 20 years or more. Straight talking, efficiently run business. I trust them. Very grateful for to Shawn who always explains what my car needs and doesn't just rush through or dismiss my questions. Very courteous pleasant staff.

  Jessi Znosko
a year ago
The customer service here is outstanding. They make the whole process easy and straight forward and their communication is great, as well. I wouldn't take my car for tires anywhere else!

  Diane Neville
2 years ago
An hour away from home when my car broke down. Took a chance having it towed to a garage I knew nothing about, went by reviews online. They did not disappoint! They were absolutely terrific, easy to work with. I would definitely use this garage if I lived in the area.

  Baleria Guzman
3 years ago
I highly recommend this place . I was having issues with my Chevy impala 2006 , kept overheating on me . I had 2 people previous check it out and I kept getting wrong information telling me it was the head gasket and many other things . From where the leak was it was definitely the radiator , I scheduled my appointment and although when I arrived I was only on the schedule for a car evaluation but they made something work and allowed me to sit and wait for a few hours although the process was shorter and I was waiting for a long time . Everyone was very nice , good people , they worked on my car got it fixed & my car is running great with no issues , took a lot of stress of my shoulders . Definitely, recommend. Waiting area has a couch , ac and some magazines although I didn t use them but it was a fine setting to sit and wait .Thank you guys !

  Bill Wellman
2 years ago
I have done business here for five years and I've been extremely happy with all of their work, up through and including a complete engine replacement. East End is more than just a five-star business--they are an important aspect of my quality of life in this small town.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, Brake service & repair, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Engine repair, Wheel alignment, Brakes, Brake service & repair, Oil change

  Yubo Wang
a year ago
Spectacular service. Spectacular people. Scott found me tires and hooked me up and put the door in about an hour. Thanks so much for helping a stranded traveler get back on the road so easily.

  Shakim Little
6 years ago
Very dissatisfied with the service received for my vehicle. Upon diagnosis of my car, it was suggested to replace the engine or rebuild it, so I decided to rebuild. After the work was complete, and during pick up, East Ends parts advisor notified me there was no rebuild of the engine, only after I asked about warranty on the engine, he stated only parts were replaced on the car. This was my first issue, they didn t do what I asked with my car. There was nothing that could be done because the work was already complete but I did voice my dissatisfaction. After further discussion, they advised of the exact warranty in parts that were replaced.I paid for the vehicle, took it home and only drove it around town, as it s not my main source of transportation. I finally put the car on the road, driving to Richmond and halfway there, the check engine light came on. I called East End and they asked me to bring the car in, which I did the same day. They diagnosed the cause and states it s unrelated to the original repair. The parts advisor indicated the only thing they did was change the gasket on the part and put it back on the engine head. I asked several questions and also asked how was it unrelated if they changed the gasket and why didn t they didn t replace the part. It seemed to me to be a complete oversight. East End tried to charge me an additional substantial amount to replace the part on top of the the amount I already paid them to service the vehicle in the beginning. This didn t sit well with me.After speaking with a parts advisor elsewhere, I was advised that the part should ve been replaced with the original repair. He further stated that if the gasket was replaced on the part, the entire part should ve been replaced, not just the gasket. I called and spoke with the East End advisor and the owner and neither one attempted to help resolve this issue. They kept stating it was unrelated to the original repair and said they didn t break the part. Sadly, I expected this response. I do not recommend East End to anyone and If I could give no stars I would. This experience has been negative, especially since this is the first time I ve done business with them. I try to support smaller businesses within the community but with this level of service, I think I ll stick with the larger companies/corporations where people are held accountable for their service and actions.

  Chris PRITT
4 years ago
Had an emergency exhaust issue before a trip out of town and East End was recommended by a local. Great service. Super fast and much less than I expected. I am new in town and have found my new go to shop.

  Elizabeth Dennis
5 years ago
Found our tire was losing air while visiting Farmville but it was late Friday afternoon and we were eager to get it repaired before leaving for home. The guys at East End took us right away and patched the tire quickly. And it was really reasonable too!! Very happy with their service!

  Dorine Blanton
a year ago
They're on point gotta give credit where it is do very friendly people and nice to you I like that in a business great job everyone!!!!!

  Andy Buchanan
3 years ago
Gary was very accommodating. Ordered special tires for my camper. They were installed in less than one hour and very very friendly. If they were in my hometown I would come back for more tires, but I live more than 200 miles away.

  Jane Thomas Allen
4 years ago
We were traveling last weekend with our RV and at 4:30 on a Friday we had a blow out. The inside rear tire left the RV on the side of the road. After a call to a local mechanic he suggested calling East End. The woman dispatching was so nice as I was so nervous we would have to be towed and even worse miss our weekend camping. The service truck where there within minutes it seemed. He was kind and helpful. I hope we never have a tire go out again, but if we do we will definitely call. Thank you so much for EXCELLENT, affordable, customer service.

  Faye Green
8 years ago
Scott and his crew are aways so accommodating. When I picked up my car this time (after having had an oil change and tire rotation), it was lunch time. They offered to share their lunch with me! :) I am always pleased with the quality of their and the fair price.

  Stu Kapp
2 years ago
Thank you East End Motor Co.! I live 400 miles from Farmville but my 20 year-old daughter is going to school there. When AAA reneged on their contractual guarantee to come out and replace the battery, I suggested she call and take it to East End. VOILA! 45 minutes later my daughter is leaving there with a new battery....no fuss, no muss, no gouging, just prompt, honest service. Thanks again, we will be sure to recommend to others.Service: Battery

  Sandy Raven
a year ago
Great place to get your car fixedv for an affordable price. The cars are sometimes not exactly ready when they say it will be, but the work is great.

  Wesley Marion Jr (Boo)
6 years ago
Here's all you need to know about East End, the owner is a really awesome dude. His main man Sean is the salesmen of the business. Normally found inside. He will up-sell you on service for your vehicle. Probably trying to make himself or the shop extra money. I understand a lot if shops do it, but it's aggravating. I always get a second opinion on service work here just to see if it was b/s or not. Their tire guy's are where they shine! Very hardworking group, who tackle difficult jobs. Tbh David, Eugene, and all the tire guy's keep this place alive. They are the only reason I come here. That is all, thanks for reading.

  Clement Newman
4 years ago
Excellent repair service, reasonable prices, very nice people. I've taken my vehicle to be repaired and inspected there many times any always left completely satisfied. I cannot recommend them highly enough.

  Tyler Chase Haislip
5 years ago
Took off of work early to get a front end alignment for them to only tell me I had a bad wheel bearing. After my asking for them to show me themselves nothing was wrong with my wheel and they still denied too do the work for some incredible BS reason. Unprofessional people and work place all together and me sitting there hearing them talk drug paraphernalia. Highly recommend everyone too steer clear of that place

  Debi Jo Clark
3 years ago
Took my dad's truck in for engine repair/replacement. When he picked up his truck the trailer hitch was missing. When asked about it, the mechanic claimed there was never a hitch on it, end of discussion. Took my car in for an oil change and to find out why the "check engine" light was on. When I was told it was because my cruise control wasn't hooked up, I explained to him there was a reason it wasn't hooked up-- I DON'T HAVE CRUISE CONTROL ON MY CAR!! Also was missing a few cd's when I picked up my car.Would NOT recommend East End for ANYTHING unless you plan on sitting and watching EVERYTHING they do while your car is being serviced.Service: Engine repair

  Johnston Custom Guitars
8 years ago
I have known Scott and family for years. personally and professional as they were customers of mine. I had a bad experience with Chaz across the street, so I had not given my business to them in a while. Now he is no longer there I decided to give them my business again for my oil change and service. 140 dollars later, I asked how it could be more than dealer service. I have a land rover and was expecting not to be cheap but I was blown away by the cost. I explained that I didn't use the dealer because they were booked up, but they were charging 80 dollars. The average oil change in town with synthetic is half the cost. The service manager shaun said then take it to land rover next time. The cost per qt of oil is 20% above retail price. He had a defensive attitude and could've cared less if I come back or offered to help .I will not bring my car, nor my wives car,or company vehicles there any longer. I know that Scott and his family value their customers and they should pay closer attention to the customer service that's provided to paying customers and returning customers.

  M I C H A E L
4 years ago
Services are costly but wait time on my last visit was reasonable. I like to visit Rogers in crewe who has reasonable prices but he's always busy so you will have to leave your car for a day or two but he's work is good