Top Japanese Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joanne
3 weeks ago
Fair pricing and super prompt (dropped off right before closing, ready the next morning!). Definitely my go-to for any car troubles!

  Patricia D
8 months ago
These guys are the best! The quality and pride they put in their work is outstanding! They are honest and take the time to follow up with their customers. We highly recommend this business and will continue to bring our car here. Thanks guys, you're great !!!!!!

  Lew Rhodes
2 months ago
Hands down the best and most honest mechanics I have ever dealt with.I have been going to Top Japanese Auto for over 20 years. And will go as long as I own a car

  bill roderick
2 months ago
Great honest technicians. Fair prices! Generous with sensible mechanical wisdom.

  Renee Sewall
a year ago
Tae is the most honest, kind, and generous mechanic I could imagine. I cannot speak highly enough for how well he s taken care of us and our cars over the years. Fantastic service and great advice on car maintenance and repairs as well.Services: Tires, General repairs & maintenance, Brakes, Oil changeServices: Tires, General repairs & maintenance, Brakes, Oil change

  Jerry Hanafin
a year ago
The best. I have been taking my cars here for over 4 years and have always received great service. I trust them completely and Tae has never tried to upsell me for additional repairs. They have been working on my Honda and Toyota and when the warranty on my wife s Ford expired I now bring it hereI rarely post a review but I know it can be difficult to find an auto shop that you trust and feel comfortable with. Hope this helps anyone looking for a recommendationServices: Auto exhaust system repair, General repairs & maintenance, Auto brake repair, Transmission repair, Vehicle safety inspection, Oil change

  phuong nguyen
2 months ago
Got oil changed for my car today. Fast and good price.

  Candace L.
2 years ago
So grateful to this place. Came here randomly based on its proximity to the used car dealership from which I was hoping to buy a car. Brought the vehicle here for pre-purchase inspection and got a thorough, honest analysis from the mechanic. It also helped that he happened to own the same type of car I was about to buy, so he could give a lot of useful input from expected wear and tear to best replacement parts. I wish it was a chain because I don't even live in VA, but I want every car on my wishlist to get cleared by him first.Service: Vehicle Inspection

  jennifer mari
2 years ago
as a deaf customer, this place is a top-notch! they really take their time to communicate with me effectively, he writes everything i need to know and understand of what's happening with my car. he did not take advantage of me when i thought i had a problem with my car, he was very honest and open what he knows and understand and shares it with me. they are amazing and i definitely will come back and recommend this place in a heartbeat :)Services: Tires, Auto engine diagnostic

  Julie Wells
3 years ago
The most honest mechanics I have found in Northern VA! I have an old Chevy 2001 and have lots of wear-and-tear issues throughout the year. These mechanics are knowledgeable, skilled, and honest, only encouraging me to fix what is necessary. They never take advantage of my business and their prices are very fair. Highly recommend!

  Gordon Dean
a year ago
Great experience. Excellent work!Fair prices.

  House Medina
3 years ago
Brought my car in for brake pads and rotors + minor electrical work. Got my car back in a short time with all issues resolved. Staff was courteous and efficient. Service was cost effective (relative to neighboring service centers) I felt my time and vehicle were valued. Worked with Tae primarily, he is very professional and communicative. Will be taking my vehicle to TJA regularly. They have earned my trust. Cannot reccomend highly enough. 10/10 experience.Service: Brakes

  Color Color
2 years ago
Tae s been taking care of my vehicle for LONG time. Thanks to his professionalism and knowledge, my 2009 Honda Accord still runs like a brand new car.Got some brakes and rotor works done by Tae recently, oh man, my car runs and brakes so smoothly. Highly recommend for his honest opinion and great work.

  Sam Reale
4 years ago
I came here for a second opinion because I felt the first place I took my car to was ripping me off (they were) but Tae was friendly, helpful, and very understanding. He did a variety of diagnostic tests, gave me more information than the first place, and didn't charge me anything. He knows what he's doing and I will ONLY be taking my car here from now on.

  ryan mccaffrey
4 years ago
Great place for odd jobs and probably maintenance jobs as well. I had picked up a trailer for my car and got weird looks from two places when asking them to help me wire my lights, but the fellas at Top Japanese Auto actually asked me questions and we figured out what needed to be done. Always communicative and helpful, and not your typical "I know everything" car-guy kind of vibe which I always appreciate! Go here!

  Michelle Stephens
3 years ago
Took my car here to get checked over before a long road trip. I was extremely impressed - they are very friendly, efficient, and thorough at reasonable prices. Dealerships around here will upsell you on hundreds of dollars in unnecessary services. I ll be taking my car here for everything from now on.

  Adrian B
3 years ago
I really can t say enough good things about Tae and his team. Super honest and easy to work with/nice. Even on several occasions have even taken a look at my car and done small fixes free of charge. Great guys.

  Tim Walsh
4 years ago
Brought my Ford in with transmission issues earlier this week. (They ll do work on non-Japanese vehicles too!) Tae was really helpful and very up-front with me about how they were going to work on getting my vehicle up and running. And when it turned out the problem was more minor than we d thought, Tae was excited to give me that good news (even though it meant less that they d make on this fix). Honest work done quickly, I was in and out same day.

  June Song
2 years ago
Very nice and earnest place, they answer all of your questions sincerely which not many auto places do, and state clearly what they are going to do. They also asks for permission if any extra works needs to be done and explain why it is needed.I took my car to many places before and this place indeed is few of the best.

  hyemin cho
7 years ago
I brought my car here couple times recently for check up. Each time, service was quick and workers are all very friendly. The manager made sure from the start to end all work was being done properly and came to inform me every detail. They are all hard working and honest people!

  Ike Salonga
6 years ago
Brought my old mazdas in for oil change and checkup. Very good communication overall. Reasonable and fair pricing! Great experience handled my cars with care. First experience was outstanding! Bringing my cars here again!!

  Jason Alindogan
a year ago
I have used this place a few times for auto services, and I have always had a professional and efficient experience. I'm glad to have found a local auto shop that I trust.

  Jake W
3 years ago
They try to get me to pay 800 dollars for something that could be 200 dollars. For an oil change and to connect some wires they charge 150 dollars for a 14 year old car. I wouldn t trust them even if my life depended on it.

  Jimmy Choo
2 years ago
Tae and his group are definitely not hi-techs. Could not diagnose an oil leak or wheel vibration cause. Lied about about fluids that were filled in car previously. Waste of money and time. These guys are crooks and shouldn't be changing wiper blades.

  r
7 years ago
Brought it in for work on the wheels and brakes. When I go to pick it up they decided to tack on a bunch of unauthorized worked. I had to argue with the guy to take out a $40 air filter that I didn't ask for, $10 installation charge. The worst though was a $5 charge to fill my washer fluid and $5 for the fluid.Owner said that it was an oversight and mixup. Doubt it.

  John Saladino
3 years ago
Completely honest and excellent service. We can trust them with all our car needs and my wife and I can recommend them fully.

  Johnathan Vann
2 years ago
Had my car towed in from out of town, and they were able to fix it within two business days

  George Ballis
2 years ago
Very professional. Brought my 18 year old car back to life. Highly recommended

  Polly
4 years ago
The gentleman that helped me was very polite. Fast service and made me feel like the car work that was done...was done well

  Ryan Smithson
2 years ago
These folks are fantastic, always transparent with costs and services and work is always of the highest quality! Will always go back!Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance