Bill Page Toyota

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Lunsford
a week ago
A few weeks ago, I was looking for a used car to purchase. A fun weekend car. I found what I was looking for online at Bill Page Toyota. I called to see if it was still available. My first point of contact was Jamal (don't have his last name and for that I apologize) and he was great. Very helpful and informative. Turns out he was a manger. I headed in that direction from Maryland for a test drive. My sales consultant was Marlo Garcia. Marlo was very cordial and helpful. He got me set up and pulled the car out front with the top already down (she's a hardtop convertible). We took her for a spin and I was sold. Since I live in Maryland, I needed the car to pass a Maryland State Inspection. Jamal explained that since she was a 2012 BMW, he could not guarantee that it would pass because of her age but volunteered to have Marlo take it to Maryland the following day and have it inspected. I signed all the papers that evening and returned two days later to pick her up.I cannot praise all of the people at Bill Page Toyota highly enough! They made the whole process easy and trouble free. Probably the most accommodating car dealer I have ever worked with. No pressure and really went out of their way for my benefit. Special thanks to Marlo Garcia. What a fun, great guy! And to Jamal for going above and beyond for the customer!

  Vin Banzuelo
2 months ago
My wife and I had a great experience!Alvin welcomed us as soon as we walked in the door and helped us get the car we really wanted. He was very personable, very nice and really knew his business. He also kept in communication with us while we waited for our car to be delivered to their dealership. He will not let you leave unsatisfied. If anybody s looking to buy a car, I recommend Bill Page Toyota! Thanks again Alvin!

  prince zakaria CISSE
3 months ago
I m a very happy customer. Wanted to say thank you to Marcelo really great guy and helpful he was patient with me and made sure I understood everything I needed to know about my new carThank you so much man I d give you 10 stars if they had it.

  Dixon
a week ago
I recently had the pleasure of purchasing a car from Bill Page Toyota, and I couldn't be more thrilled with the entire experience. From start to finish, the process was seamless and enjoyable, thanks to the exceptional service provided by the dealership's staff.Specifically Nadeem was an excellent salesman, he was very patient throughout the entire process. I tested out 3 models of a particular vehicle and at no time did I feel rushed or pressured.Once I determined the vehicle I wanted we negotiated and struck a fair deal for both sides.The finance department was also excellent, I apologize I forgot the gentleman s name but he was a real pleasure and he patiently worked with me on all the paper work and got the deal signed.Overall, my experience buying a car from Bill Page Toyota was nothing short of fantastic.Their commitment to customer satisfaction, combined with their extensive inventory and knowledgeable staff, made for a truly unforgettable experience.I would highly recommend Bill Page Toyota to anyone in the market for a vehicle.

  GIGI DISASI
2 months ago
I recently had the pleasure of purchasing a car from Bill Page Toyota, and I must say, it was a fantastic experience from start to finish. Right from the moment we arrived, it was clear that they valued our time, as the car was ready and waiting for us. This efficiency allowed for a quick in and out process, which is something you don't often find at car dealerships.The standout aspect of our experience was the exceptional service provided by our car salesman, Amer. His expertise, professionalism, and friendly demeanor made the entire process smooth and enjoyable. It's not every day you come across someone so committed to ensuring you're happy and comfortable with your purchase.Another highlight was our interaction with the finance department. Diego, in particular, went above and beyond to match an APR offer we had received elsewhere, which speaks volumes about their commitment to providing the best possible deal for their customers. This kind of customer-first approach is truly commendable and a rarity in the industry.Overall, my experience at Bill Page Toyota was nothing short of excellent. The combination of a knowledgeable and courteous staff, a seamless buying process, and a dedication to customer satisfaction has made me a repeat customer. I highly recommend Bill Page Toyota to anyone looking to buy a car without any of the usual hassles. Thank you, Bill Page Toyota, for such a great car buying experience. I look forward to doing business with you again in the future.

  Joy Oh
4 days ago
I had a wonderful experience at Bill Page Toyota with Kwang. He was very accommodating and helped us with all of our questions about our new car from start to finish. He made the process very easy and made sure we found the best fit for what we were looking for. Thank you!

  Billy Summa
3 weeks ago
Junior made the process of buying my 4Runner easy and straightforward. He was patient with me when I wasn't fully ready to commit upon first arriving to the dealership and gave me the time without being pushy or aggressive. Pricing was also straightforward on their website so I came into the dealership without any surprises.John in finance also made signing all of the paperwork clear and painless. He also helped in making my trade-in situation possible with an out-of-state title transfer which I thought would be a nightmare of a process, but it wasn't!

  Ryan Glanzer
6 days ago
Highly recommend. We have visited multiple dealerships in the last year, and Bill Page was by far the best experience. Matthew, the internet sales manager, was very quick to respond to our inquiry and completely transparent about pricing. There was no hard sales push, and we didn t feel any pressure to move quickly. He was very straight forward and helpful and answered all of our questions in a direct and honest manner.On the day we actually came in to finalize the purchase and pickup the car, Kwang (a product specialist) ensured that the process went super smoothly. And while he explained all the potential extras we could add on (and did a thorough job explaining the benefits of each), he didnt push us into anything we did not want and respected our decisions without trying to talk us into anything.Our experiences with other dealerships often made the car search process super uncomfortable, awkward, and stressful. But the team at Bill Page was the exact opposite of what we had experienced elsewhere and really made the car buying experience so much easier and enjoyable than it usually is.

  ramin samadi
5 months ago
I had an amazing experience with Adrien. He made the process is extremely easy and smooth no pressure at all, and he was also funny and charismatic which was fun. If you come here, definitely ask for him he will take good care of you

  Tommy Silla Le
3 months ago
Bought a certified Used Tundra here and was told that car was fully serviced and I was provided the service records but I didn t trust them. I had my oil change done and the oil filter was an aftermarket Fram and the condition the filter was in was not just performed haha.

  Sura Mash
3 months ago
I'm writing to express my disappointment with recent repairs needed on my 2020 RAV4 Hybrid, which I purchased from your dealership only 3 years ago. I was surprised to encounter engine issues at this low mileage and was hoping for a longer trouble-free period from a Toyota. my engine trouble was with the ignition coil and spark plugs. I never expected such a severe manufacturing defect to appear so early. The dealership associate seemed unconcerned about the car's manufacturing issue and instead asked me to pay an additional $697 for repairs. They didn't even offer a simple apology. And also my issue was under (Powertrain & Restraint Systems) it should be covered on 60k miles coverage but they didn t the way they treated me was not professional.

  Angelica Narte
8 months ago
Found a used car through website and thought it was a good price for that car. However, there were bunch of scratches on it. Salesman stated before we brought the car they would fix those scratches and that they would call us to schedule an appointment, they hassled us to sign and leave with the car. We leave and it s been a few days and we realize that they weren t gonna call us. We noticed that they gave us the wrong temp tags and registration were another persons. We had been driving for a while and could ve been sent to jail for driving with that!

  Eddie Vasquez
2 months ago
I have nothing but great things to say about this dealership! Customer service was top notch from the moment I walked in to the moment I left with my new car! My sales person Marcello was great, and he deserves a raise if I could give him one. Elvis also took care of getting me financed through a bank that made the payments make sense for my budget. If you re looking to purchase a vehicle this is the place to buy.

  D P
a week ago
Kwang is the epitome of professionalism and customer care! Recently, I had the pleasure of purchasing my second car from him, and once again, the experience was outstanding. Kwang's knowledge of his inventory and genuine interest in finding the perfect fit for his customers is truly commendable. He took the time to understand my needs and preferences, ensuring that I drove away in a vehicle that exceeded my expectations. His transparency, integrity, and friendly demeanor make him a top-notch dealer whom I wholeheartedly recommend to anyone in search of their dream car. Thanks to Kwang!

  Mart Aslan
a month ago
Don t buy your car from here, we agreed upon 27000$ for Camry SE, but when we got there, they bumped the price to 27350$, doesnt sound like a big deal, but they didnt keep their word of honor and told us they dont remember anything like that, the reason why we went there driving 20 minutes was because their sales person called us to give us the 27000$ deal, dont buy your car, buy your car from someplace else that keeps their word!!!

  Bilegee Khadbaatar
5 months ago
Adrien Henao was very helpful--got us a good car. Really enjoyed his service! Overall, a great guy with skills to back it up.

  Mike Braaten (Mike B)
a month ago
I bought a Toyota Corolla Cross Hybrid from Bill Page in February 2024. Kwang Kim was the product specialist we worked with and his customer service was outstanding. He was knowledgeable about the vehicle and was very low pressure on sales. We walked off the lot in a couple hours with very little hassle and even got some dealer freebies thrown in. Very pleased with the whole experience.

  Kirsten Anderson
5 days ago
Great experience purchasing a used Rav 4 with Kwang Kim. He was very helpful getting me a better interest rate on our financing and making sure we had the best experience purchasing a vehicle.

  Shawn Karasevicz
a week ago
Very happy with the service and help I got with Kwang Kim and my new RAV4. He was easy to work with and everything was smooth. Communication was good and the vehicle was ready when I arrived.

  Mike W
4 months ago
Absolutely an excellent experience. Our sales rep Marlo was kind, courteous, straight forward, and patient sales representative. This was our first time purchasing a Toyota and he took the time and walked us through any and all questions (which there were many of) about warranties, services, and overall sales without hesitation. I highly recommend Marlo if you shop for your next vehicle at this location. 10/10 all day long!

  Juan Lopez-Flores
2 months ago
The service department was not professional at all. Desk guy was playing loud music and not attentive/interested in helping me get set up for my appointment. When I got my truck back the service sticker was in the middle of the windshield at an angle (looked like someone just put it anywhere/anyway they wanted) and the tire thread life on my truck somehow got better than my last service there which shows me that the inspector didn t even inspect my tire thread and simply marked them all as good. Makes me question if they really honor their 19 point inspection at all.

  Ali Bentolila McMullin
a month ago
This is not a review about the salesman as he was always kind and not pushy. We ordered a car from the factory and were told it could take up to six months. Well our car came in and we have been stuck in another country with an emergency for our young child (we literally cannot leave). We explained this to our sales person and he went back to his manager. The manager came back and told us he would be selling our car to other people if we didn't come get it. We offered an additional deposit, to pay half, etc but being the end of the month he was not willing to help. We are SO lucky family stepped in to purchase the car for us and we will settle up once we return.The callousness around our situation concerning our child just to move a vehicle off the lot is something I would have never expected considering we were trying to make it as easy as possible for them to keep it for a few more weeks. I will never do business with Bill Page Toyota again.

  kwame nyamador
2 weeks ago
Kwaun Kim was exceptional. He did an excellent job teaching Ma about the car.My salesman Mr Yaw was so patient and very knowledgeable. This our second car from him and he was brilliant.

  Jeff Batson
a month ago
I just purchased the 4Runner I was looking for at Bill Page. No other dealership in the area had it. Sean helped me find my dream car, Marlo, with his knowledge of the vehicle and polite, friendly manner helped me with sales and Yaw closed the deal! An excellent experience all around. Thank you. I love my truck!

  Wayne Baldwin
a month ago
Very positive experience working with sales associate Kwang Kim. He was very patient and accommodating to my small children throughout the entire sale/purchase process.I highly recommend him, and am very appreciative of his patience and treatment.

  Michael Sanders
2 months ago
Short version: bought a used car--was incorrectly charged a $225 fee, car was mostly fine, and customer service is absent. Would not buy from here again.Bought a 2015 Camry in November. Kwang Kim was a good but tough salesman--he drives hard. Had a good test drive. Pointed out a broken touchscreen (a known issue for that model; I should have researched more). No attempt by him or the finance office to rectify the issue.Main issue is that they charged a $225 fee that wasn't listed anywhere on the bill of sale. I've attempted to contact them by email and certified mail, with no response. We like the car, but overall, the (lack of) customer service makes this not a place we'll go again.

  Scott Borger
a week ago
We were purchasing a Toyota for the first time. Kwang was our sales rep. He was great at walking us through our options and getting us into a certified used car that we love. Thanks Kwang.

  Alex Pineda
5 days ago
Found a clean 15 Corolla, and also recieved 10/10 service from Kwang Kim, which is something hard to find in a car salesman! The entire transaction was smooth and comfortable with Kwang. If you come to Bill Page Toyota, ask for him.

  Erin Galloway
4 months ago
I'd like to take a quick moment to comment on the amazing service I received with Bill Page Toyota & specifically Marcello Muttoni.I have never had an auto purchase go so smoothly & efficiently. Marcello was amazing- listened to what we wanted, & was able to keep what we wanted in our price range.The time & quality of care Marcello put in is something that is not seen often anymore. Customer service has taken a hit, but not at Bill Page Toyota & certainly not with Marcello on the staff.He deserves a lot of praise :) Happy Thanksgiving Bill Page Toyota team.

  Harry Becerra
3 months ago
Just bought a new 2024 Toyota Corolla today. My experience was terrific! From Diego Garcia taking my phone call last night at near closing time and answering my question on what was on the lot, but not on the dealership website. To Marlo Garcia guiding me in the process from A to Z, where Diego also answered finanicial questions. Marlo's professionalism, knowledge, and courtesy were top notch. Never felt for one moment any pressure to buy any car. Also, as a veteran, i was shown by Marlo how i could qualify and use the military incentive by Toyota. I will definitely recommend friends and family to Bill Page Toyota.