AALAN'S SERVICE

Reviews

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  quyen dang
2 months ago
Khang Auto Shop offers outstanding service with a friendly atmosphere, excellent hospitality, and competitive prices. I highly recommend it.

  Cody Huber
11 months ago
I recently had a great experience at Aalan's service. Khang is a skilled mechanic who is friendly and does high-quality work at an unbeatable rate.I have an older BMW, and I like to use BMW's service center or other German-specific shops to complete work that I can't do myself (I am limited due to living in an apartment). I always worry when trying a new shop and entrusting my car to a mechanic. I am so glad I took that risk here, as my experience was great.I needed to replace a few rear axle components, such as the rear rotors and brake pads, both rear ball joints, and both rear handbrake shoes. I bought all the parts needed from BMW and began getting some quotes. BMW of course wanted a fortune, quoting me $2,000 for the ball joint job alone and $500 for the rear handbrake shoe rebuild. I didn't even ask about the rotor and brake replacement. I also got a quote from AAA in Seven Corners, and they wanted just under $1,000 to complete everything, but they have a policy that they will not install customer supplied parts (even if they are from the dealership directly and still sealed in their original packaging).I often refuel at Aalan's Hillwood Mart, as they have the best price for premium around, and I decided to inquire. After refueling, I walked into the bay and asked for a quote for some work. Khang immediately came out to my car, listened attentively as I described what I wanted, and took a look under my car and at the new parts. He initially quoted me $450 for all three jobs together! Then, after looking at the ball joints, he said it might be $550, as they were bushings that had to be extracted in another manner than typical ball joints. Even at that price, he was half the cost of AAA and a mere fraction of the cost of BMW. He also complimented my car, which I appreciated, as I try very hard to keep it in excellent condition.After agreeing on a day, I dropped my car off early in the morning, and Khang was able to have the work done by that afternoon, in time for me to pick up my car after work. In the end, he ended up charging the initial $450! He also did exceptional work. I feel that my car was well-cared for, and he made sure to test drive the car after completing the work to ensure everything was installed properly. He even texted me pictures of the old parts he had removed, which I really appreciated.I cannot recommend him highly enough! I will definitely be returning here. Don't let the fact that it is a small shop with two service bays at a busy gas station deter you. Thank you so much, Khang, for your incredible work and for saving me so much money on these jobs!Services: Brakes, Auto maintenance, Auto brake replacement

  Thai Nguyen
5 years ago
Ownership changed recently. Mechanic gave incorrect diagnosed that costed us hundreds dollars in repair. After then he suggested we let him fix another component that could be a problem. The true fact is he did not admit his mistake but blameed it on a mechanic who previously repaired the car. We would not mind to give him second chance with another repair but the attitude made us feel uncomfortable about his competency. Honesty is the most important to earn trust from customer. We wish him well.

  Nahid Hagh
8 months ago
I had a great experience with AALAN s service The service was quick, and the billing was transparent. I have no doubt that I will come back again.

  Aaron Vann
4 years ago
Khang & Kevin are great at what they do. Cheapest oil change in town