Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ryan Springer
a month ago
Eric fit me into his busy schedule as a walk-in to give my car a quick assessment in preparation for the safety inspection. He gave fair, cost-effective advice without trying to upsell me on anything. This is the only place I'll be taking my cars going forward.
Tonya M�ller
a month ago
Seriously some of the best mechanics in town. They're honest and always make sure to break down prices for you, never forcing or coercing you to buy frivolous products or services. I recommend them to everyone who asks for a good mechanic.
Jack Liu
4 weeks ago
Excellent service provided by Joe, he s super nice, patient and professional, I figure out all of problems on my car in the past seven years. Just make sure to call them before you go, and if you need oil change or Inspection, you definitely need to make appointment.
Derek H
2 months ago
First time at W B Motors and was impressed. Very nice and took care of my vehicle quickly and made sure the job was done right. They also talked to you about what the issue is so you re aware of what it is they re doing. I ll be going to them from now on for both of my vehicles. Thank you guys so much!
Gustavo Rodriguez
2 years ago
I have brought all my cars to Eric and Joe ever since I was stationed at Walter Reed ARMY Medical center back in 1999, they have worked on all of our VW's, Mini Cooper and Subaru's. They are fair and will work with you to make sure you are driving a safe and reliable vehicle, cant say enough about how good these guys are, so much that I used to drive from Greenbelt, MD just to get all of our services. Glad I now live in Fairfax which is a much better drive for us. Thanks guys for taking such good care of us and our vehicles. GusServices: Carburetor cleaning, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, Battery, Oil change
Tal Bryan
4 months ago
This is the best mechanic in the fairfax area! Honest mechanics who take time to explain things and won't change you extra for unnecessary things.
Francis Paul
a year ago
Eric and Joe make a fine team. WB Motors replaced a leaking radiator and a noisy wheel bearing on my 2012 Nissan Altima. The price was reasonable. I have not had any problems with either repair since.Services: Auto water leak repair, Steering & suspension replacementServices: Auto water leak repair, Steering & suspension replacement
Chris White
a year ago
Amazing service. Helped plug a tire in a precarious spot, then plugged again while I was waiting for my new tires. Need to schedule in advance because they swap a lot of tires and perform a lot of work. Helped with new tire selection to make it easy for me.Services: Tires, Auto engine diagnosticServices: Tires, Auto engine diagnostic
Brian
a year ago
This is the only shop that I let touch my cars. They are absolutely trust worthy and the best shop I have ever used. I've been going there for 30 years.The best part is that I know when they recommend a service it is something that really needs to be done. Most shops are just trying to line their pockets when they recommend services. Many times they have recommended I hold off log off on getting a service done because it is not needed. How many other shops would do that?I highly recommend W B Motors!If this review was helpful to you, please get please give it a thumbs up.
Marv B
a year ago
After doing a wheel alignment, I noticed my steering wheel was slightly askew. When I told them, they did another wheel alignment without charge to correct the problem. This company stands by their work.Honest, friendly, trained, outstanding professionals.I recently had a valve cover gasket leaking on my Lexus. Eric did a masterful repair at a fraction of the cost of the dealer. He also, without charge, changed five electronic unit codes that were described in the Lexus owner's manual. It took only about five minutes to do this change, but the Lexus Dealer wanted to charge me $189! WB Motors did it without charge.Joe went out of his way and helped to remove a rusted wheel bolt on a hand truck I brought in. It was a difficult process. Not only was he successful, he did not charge me for his time.These two are terrific people and mechanics. I highly recommended them and WB Motors for all of your car work.Services: Tires, General repairs & maintenance, Engine repair, Wheel alignment, Auto maintenance
Kenneth Kawahara
2 years ago
Eric and Joe are great. Been going to them for years. They helped me research an issue with my Hyundai Sonata that ended up being an item covered under warranty. I highly recommend them.
L C
2 years ago
I had 2 tires sent here from a third party retailer so they could be installed by W B Motors. I didn't realize how far out this shop books up so I definitely should have called sooner, but nonetheless, Joe worked with me and was able to get me in before I left town. The service was very fast and Joe was incredibly communicative and helpful. He even set me up with a new battery for my keyless remote. Thanks!
K K (KMK)
2 years ago
I was in a jam while visiting Falls Church and WB Motors Eric and Joe fixed my car so I could continue my trip home. I m extremely grateful for their professionalism, customer service and willingness to accommodate me while the shop was very busy. True professionals with a customer service ethic that is not often seen. Thank you a Eric and Joe!Services: Tires, General repairs & maintenance
Christian Whitaker
8 months ago
Customer service is excellent. Great management and reasonable prices without high pressure upselling. Have been coming here for nearly 15 years and will continue to do so.Services: Tires, General repairs & maintenance, Wheel alignment, BrakesServices: Tires, General repairs & maintenance, Wheel alignment, Brakes
Kevin Argenziano
4 years ago
If you are looking to have your vehicle in great hands, take your car to WB. Joe is not only a good dude, he'll give you an honest answer and wont try and rip you off, unlike any other garage around here. Girlfriend had an issue with her EVAP system, which turned on her check engine light. Originally took her car to another garage and they could not figure out the issue. It took them a week and we finally just said forget it. Since they could not identify what was going on, they were going to charge us almost 3 grand! Was recommended by a co-worker to take her car here, and speak with Joe. He literally figured out the issue in a day and the price was only a little over 6 hundred! Much better. After he was done, the check engine light did not come back on and the car ended up passing emissions. Very professional and knowledgeable staff. Needless to say, i will be taking our cars here from now on.
Nate Kobayashi
6 years ago
The only place I'll take my car to. I'm a car guy and try to do things for myself, but for the things I can't do, I go here. I know that at this shop they'll take care of my car the way I would. Joe and his team are always extremely helpful, whether I schedule in advance or if I just drop in, and the work is always done well in a timely manner. Keep in mind that this is a small, well-regarded shop, so plan on making appointments early, they get busy sometimes. Might not be the absolute cheapest place out there, but I will happily pay more to know it's in good hands.
Steve Huie
3 years ago
Very honest and dependable car shop. Joe was extremely helpful. I needed a tire changed and balanced and this shop did a great job. Would recommend to anyone looking for a mechanic in the Fairfax area.Services: Tires, General repairs & maintenance, Wheel alignmentServices: Tires, General repairs & maintenance, Wheel alignment
Nick V
10 years ago
Been taking my cars there for a while, great service every time, absolutely no bullshit or run around or wasting your time. They even figured out a problem with my mothers car that the dealer could not. Eric (the owner) is very knowledgeable about cars, and will make sure that the problem is fixed.If you want to get done right the first time, take your car here.
Susan Boyle
2 years ago
I have had a recurring but inconsistent glitch with my 2004 vehicle, a car that otherwise is in perfect condition. My regular mechanic could not diagnose the problem so I called WB for a second opinion. They researched the symptoms in a nationwide network of tradesmen and called me back with the possible and probable causes of the problem. I have not had it fixed yet, but when I do, I m going to WB.Their professionalism and desire to serve the customer well (without pressure) has me convinced that this is a quality establishment.
David Matthews
7 years ago
They say finding a good mechanic is like finding a good barber. It's very hard to find but once you do, you will stay forever. This is probably the best and most honest auto mechanic in Fairfax (maybe even the whole county). Joe is a great guy and very flexible and understanding to your needs. He never tries to upsell you or hoodwink you on service. If there is a service that he can't do, he will happily refer you to someone more qualified. I can personally attest that the two companies he referred me to (Hi-Tech Transmissions and McCoys Family Autoglass) are top notch and just as honest as WB Motors is. I think the prices may be slightly higher than most but it is worth it in my opinion. Don't take your car to any of the chain mechanics or even the dealerships. Take your car here! I promise you this ain't a paid review or anything. I will only take my car here for any mechanic work.
Minda Rodgers
3 years ago
Joe is always readily available to answer all your questions. I have had trust issues with other auto shops in the past, but not W B Motors. Reasonably priced.. Highly recommend.
Laura Ruth
4 years ago
Very happy with our experience at WB Motors! Joe was really accommodating when we needed services done in a pinch. They were professional, honest, and efficient. Definitely recommend!
M H
4 years ago
Joe & the guys take care of your vehicle just like they depend on it themselves. They are not cheap, but when you get quality, you don't mind paying for it. I will never go anywhere else! I've been bringing my vehicles here for 15 years.
Steve Duval
6 years ago
Honest, fast service. My family have been using WB Motors for all of our auto service needs for years now, and they have always treated us right. Recently, my alternator died on a Sunday night, and my car was fixed by Monday afternoon.
Jason Porter
6 years ago
Joe is simply amazing! He's honest and tells you like it is and never tries to oversell you on anything. I completely trust them with my vehicle and would recommend them to everyone.
Mignon Matthews
7 years ago
Honest, upfront, and reliable! Joe remembered me after a few months passed and that said something to me of quality in customer service at WB. Not only Joe but the other mechanics are helpful, and knowledgeable without making me feel like they are doing more for money or using terminology I wouldn't understand. WB can definitely be trusted!
Denise Wood
5 years ago
Hi, here's an update, an important update. I took a beloved 2005 (family member) PT Cruiser into WB Motors with a question about a spot of oil that I noticed on the ground where I park.[They handle tires for all of my vehicles including my vintage diesel Benz's (picture in your mind a very big grizzly bear with cubs, oh yes...), they have a Hunter balancer ( do you want the best balanced tires you can get? WB Motors/Hunter.)]As it turns out, WB Motors caught the early stages of a sequence of events that could have taken this "Daimler PT" - it's more Benz than Chrysler in the 2005 model, off the road, POOF! that quick! I had a head gasket leak, but WB Motors noted that at 82,000 miles, the timing belt was due for replacement.WB Motors FULLY explained that the head gasket leak was the type that could go on without repair for some time, so no overstatement about that issue. However, the timing belt? A firm recommendation that this be done. My review of the timing belt issue on the internet was frightening: a PT Cruiser can be cruising along, "pop!" goes the timing belt and takes the engine out with it, gone! WB Motors also explained that while the engine is being repaired for the timing belt, it would be a good time to replace the head gasket (nothing to sneeze at, they are hard work!)I looked over the repair proposal and decided the cost to repair everything was VERY reasonable compared to having to replace this vehicle. After the repair, they gave me "break in" advice regarding the new timing belt... "don't 'hotrod' your new timing belt..." ("ok.") I would trust WB Motors with this huge repair over any Chrysler dealer out there, oh, and not just price, but quality.This beloved PT Cruiser is like new. WB Motors can handle whatever you need in repairs and, they are "smart and good" people.
Matt Dillard
10 months ago
Joe and team are excellent. I won t take my car anywhere else unless I have to,
Lisa W
6 years ago
Highly recommend. The last time I was in, they did exactly the work I requested on my car, fixed the problem that was baffling me (and my more car-savvy roommate), and didn't try to upsell me on anything. I will definitely be going back.
John Falardeau
4 years ago
We take our two cars no where else but to Joe and the crew at WB Motors. Always an honest assessment and fine work.