Rosslyn Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jorge Jimenez (FlyingSandal)
3 weeks ago
A coworker recommended Rosslyn automotive. They were efficient, good and very straightforward about diagnosing my vehicle and called me with options that gave me flexibility in how to service my car and save money.I have to add to this post that Mike, their manager was great in helping me solve an emissions issue and saved me a lot of money in the process. I'm a big fan now

  Jamelle Cunningham
5 months ago
I have been going to Rosslyn Automotive for many years. I know I am going to get an honest quote on my mechanical needs and it will be done the right way and at a reasonable price. I will always rely on Rosslyn Automotive for my car needs!! 10/10

  Debbie Johnson
a day ago
The staff are very welcoming, upfront, and honest as well as reasonable in price.

  Aimee Lagrave
a month ago
Extremely responsive, helpful, and friendly. I've already started recommending them to friends . And I visit only three days ago.

  ThyNgon Tran
10 months ago
Don't come here and save the hassle. Manager Michael reacted rude when I ask questions for what part they use. If you care about what oil they use or what part they use for your car, don't bother to ask.I've been a customer at this shop for more than five years, but after my recent experience, I won't be returning. The quality of their work has noticeably declined as they've taken on more business, and it seems like the manager is struggling to manage the increased workload.The last incident stood out to me. When I asked about the specific parts, to another counter person, they were using for my car, the manager, Michael, responded rudely and didn't want to provide me with the information I requested. It's frustrating when you care about the maintenance of your vehicle and want to know the details. His reaction actually triggered for a reason for me to looking into further, and I saved $400 on a brand new brake pad system DIY.Furthermore, I've noticed that the shop prioritizes their own profits over customer satisfaction. For instance, they purposely delayed the safety re-inspection intake, causing me to miss the 14-day window and resulting in a higher fee of $20 instead of $1. Even when bringing this up, the answer is "it is the law". It's disappointing to witness these tactics aimed at maximizing their profits rather than prioritizing customer service.Considering these issues, I've decided to look for alternative options among family-owned or small businesses elsewhere. I hope they can learn from this feedback and make improvements to better serve their customers.Services: Auto water leak repair, General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Vehicle safety inspection, Auto brake replacement

  Juan Pereyra
5 months ago
Mike is one of the best of the best. Great prices, honest and great quality of work... I always bring my Jeep Wrangler to them

  JOHN R PLUMBING LLC
2 months ago
Very honest and straightforward service. Super knowledgeable all about the car especially engine section.Mike and mr, chong are very friendly and kind and so professional all the time.I live about 10miles away from this shop but I have to come here whenever I have the issue.I wish they open one more near my area.

  March
11 months ago
Honest and budget friendly. These guys will always explain what s wrong with your car with great patience and reliability. They also don t use any high pressure sales tactics and only fix what is completely necessary. This is why they re always booked. Highly recommended.

  Lokelani
11 months ago
Great place to take your Vehicle for a safety inspection, oil change or even if your rack and pinion needs to be changed like mine! Mike is awesome! Very helpful and respectful dude! The guys their are great! Great work flow!

  Logan Green
a month ago
Best place for oil change, inspection or tire alignment. Good prices

  Paul Knapp
5 months ago
Fair & honest. We take all our cars here for maintenance and repairs. They have never misled us.

  D Y
a year ago
Mike helped me out by phone, very patient and accomodating. Got to the shop around 8am and cars were already in line to get service, seeing so many cars can be daunting but the shop was handling the number of cars... mechanics were running around getting cars in the bays. Armand was handling the front desk, wrote up my ticket, asked what the issue was with the vehicle, and let me now it would be a couple of hours, left my car, walked over to the Mozaic and had a great breakfast. While munching on some food, I remembered that the car had a check engine light, called and asked Armand to please look it over, and let me know about the issue. Armand didn't skip a beat and said no problem... the shop had the vehicle for about five hours, the shop was super busy and still got the job done right. The price was very reasonable too. All around happy outcome and no more issues with the car. Regarding the light, the shop reset it and let me know I have until May 2023 to fix it, save $ and get a sensor fixed on the catalytic converter. Saved me $$$ for now. Love their honesty... will be taking more vehicles to them.

  Claude Piao
a year ago
Finally I found a good mechanic shop that I can trust and not be afraid of being ripped off. The owner is very knowledgeable and recommended to me what is need to be done and what is not necessary and all with reasonable price. I moved to northern VA two years ago and been to several different shop, this is the one I want to share to more people, because I know finding a good shop is hard and sometimes is best to know a good shop from your friend s mouth. This is it.

  Zach Alsgaard
a year ago
Rosslyn has become our go-to place for all things car-related. Even after I moved to Falls Church City, I still gladly drive back over to Rosslyn for maintenance and repairs. The staff are friendly, knowledgeable, and - most importantly - honest. Shout out to Mike for being amazing!

  Mark W
7 months ago
Have been taking our cars here for many years. No complaints. Usually much less expensive for parts and labor. I feel like I can trust them to honestly explain the situation.UPDATE Still great. Very friendly and helpful. Fair prices and I have never had them push for work that was unnecessary. Went there this morning, and service far exceeded expectations.

  Josh Gravholt
2 years ago
We are devoted Rosslyn customers. They do excellent service on our Honda and Toyota and have no desire to rip us off like seemingly every dealership in the area. They are proactive and highly communicative. It s really convenient to schedule service. The only thing that s a little awkward is there is fairly limited parking, but they organize it well so we ve never had any issues.

  Anthony Bruno
9 months ago
You usually have to book out in advance as they are always busy but they are the most honest and fair mechanics I have found in the DMV thus far. Anything non dealer specialized (like electronics) I take my car to them for.

  Amarildo Moreira Jr.
3 months ago
Honest and reliable! They replaced my transmission

  Lori Curley
a year ago
I was referred to Rosslyn Automotive by a friend who swears by them. I'm so glad I took his advice. They are honest, efficient and very reasonably priced. They didn't try to upsell me like many other car repair places. They also easily diagnosed the problem and my car is running great. I will return to Rosslyn Automotive for all my future car repair needs. Note: You will have to make an appointment because they are very busy.

  Sukhpreet Sodhi
a year ago
Excellent service. It's not often you find a trustworthy auto repair shop. Would recommend them without any reservations.

  Girlonthego2010
4 years ago
Singlehandedly the best car servicing spot in Fairfax!!! The staff here are super friendly, knowledgeable and honest! As a female, I ve been to several car dealerships who were dishonest and their staff seemed to be lurking in the shadows ready to tack on extra services I didn t need. Not at Rosslyn Automotive! They go over and above!High quality work. Honest staff. Speedy services. Reasonable prices. Need I say anymore?I highly recommend their services! I d give them 20 stars if I could!

  Ma Ro
2 years ago
Today, I had an issue with my cabin blower and had to make a random emergency stop at Rosslyn Auto. I received excellent and friendly service. Although the issue was not completely taken care of, I will for sure return after the Holiday when I have more time to drop off my car. I highly recommend Rosslyn Auto. I'm happy I stopped there. Happy Thanksgiving!Service: Air & cabin filter replacement

  Nazie Shapurian
2 years ago
Rosslyn Automotive is the best service center! They are honest, efficient and the prices are great! I have been taking my car there for the past few years and I have never had a problem. I definitely recommend them!Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Michael Cieslak
2 years ago
They are the absolute best. I've been going there since about 2002. They are trustworthy, knowledgeable, great service, and fair pricing.I had stopped going for a little bit because their location is close to my work and had gone to Cherrydale Motors a few times. So, recently I needed a battery replaced on my car. Normally, I would do it, but because of how and where the battery is located, you have to take a lot of stuff apart. Cherrydale Motors wanted $226 for the job. Rosslyn Automotive did it for $149. Needless to say, I am back with them 100% of the time going forward.

  C K
5 years ago
I have had such great experiences here. They have worked on both of my cars and were able to fix the problems quickly. Mike at the front desk was extremely helpful the few times I've been there or called with questions. It's a busy place but they made me feel like a priority. I will definitely use them again (if I need them).

  Jake Moran
5 years ago
UPDATE:I've been coming here for all my car issues (and there have been many) for a few years now, and I have never been so happy with a mechanic. From the front office to the ownership to the mechanics themselves, this place is simply the best.Original review:Every time I have an issue with my car or truck, I call around to a bunch of mechanics in the area, and Rosslyn Auto is the cheapest 90% of the time. Their front-office guys are friendly and knowledgeable, and I've always been satisfied with the work they do.

  Colin Nackerman
3 years ago
Rosslyn Auto Body is a great family-owned shop that is friendly, treats you fairly, has reasonable prices, and finishes work quickly. I see why they're rated well. The guys working at the front of the shop are super friendly, cool, and honest. I had my brake pads, rotors, and tires changed, and both my emissions test and safety inspection done. Tire and brake changes were finished in a few hours time each (note: I went in on a snow day, lines/scheduling might be longer at other times given how popular they are). I failed the inspection the first time due to brake pads, but they offered me a range of options for replacing them instead of just suggesting the most costly option like some mechanics do. Definitely will be back and can recommend them.Services: Tires, Brakes

  P Holmes
2 years ago
Rosslyn Automotive provided excellent services on my 2016 Chevy Malibu Lt, and they did detailed work to do a proper diagnostic on what my car actually needed and fixed all mechanical issues. They have the best technicians, parts & supplies and provide valuable, reliable and trustworthy work.Services: Air & cabin filter replacement, Exhaust, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Air & cabin filter replacement, Exhaust, Auto engine diagnostic, Brakes, Battery, Oil change

  Chris K
a year ago
Trustworthy, local mechanic shop that you can depend on. I'm new to the area and was sent here by recommendation. I have brought both cars here on multiple occasions and these guys have been nothing short of exceptional.

  Robert
6 years ago
They do amazing work and are very understanding even when I was asking for a lot. They did an alignment on my car and got it almost perfect. Definitely better than most places could ever do. There was a misunderstanding on the rear specs but after we talked about it, they gladly took it back in and changed it. I'll definitely come back and bring all of my cars here.