DARCARS Collision Center of Fairfax

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sara Ashley Hann
a year ago
These guys are awesome. My car was rear-ended, but these guys made everything so easy. Matt (processes the Geico claims) was great - he pre-ordered the parts so that when I took my car in, he was able to have it back to me same day. They even returned my car shiny and clean - I'd been needing to take it to the car wash, but it was all shiny when I picked it up. They even rinsed the mud off my car mats! Really went above and beyond. Will definitely go back to these guys again next time.

  Shellie Cardinell
a year ago
They don't even deserve a 1 ! NEVER kept me up to date daily on my repairs. Workmanship was horrible. My 2 dogs could have done a better job. Paint runs, clearcoat drips. They Broke my antenna off and didn't fix it or call me back or answer phone. Been 4 weeks and my vehicle damage has yet to be corrected. Wheel well cover not replaced correctly, trim not replaced correctly, door seal not installed correctly, tape and tape residue left on my car, and their trash & fiberglass dust covered my backseat. Extremely poor quality & customer service. They won't be under Geico for much longer! 8 complaints in 2 weeks from what I've heard. STAY AWAY!!!!

  Naam Khola
2 years ago
Worst Dealers in town.Bought a car. The engine light came on as I was driving home. They added warranty and other charges without consulting me and the bill was $3000 higher than discussed. Now I am stuck will a engine light car and a huge bill. Scammers and thugs working here.Stay away.

  Pickless Cage
8 months ago
The best service from any place I ve been to. The employees are very nice and the mechanics do a very good job fixing your car.

  Physio2k
2 years ago
Had difficulty getting early appointment and never gave me update on the status unless I called. They did the repair well though.