Ray's Automotive, LLC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Roque Castro
2 months ago
Ray's Automotive provided exceptional service when installing a new set of tires, TPMS monitors, and conducting an alignment for my vehicle. Their team offered valuable input in the decision-making process, presenting various tire options and ensuring I was well-informed throughout. Their communication was excellent, from scheduling to updates on the work progress. The installation and alignment were flawless, showcasing their dedication to customer satisfaction. 1,000+ miles later, I highly recommend Ray's Automotive for their professionalism and outstanding service!

  Victoria Soderholm
2 months ago
Ray's Automotive provided exceptional customer service throughout my entire experience. They consistently communicated updates about my car, ensuring I was informed every step of the way. Their attention to detail and dedication to customer satisfaction exceeded my expectations. I highly recommend Ray's Automotive to anyone in need of reliable and trustworthy car service.

  Brian Johnston
a month ago
Jason is excellent about communication. The foundation of this business is built upon his communication skills. The techs in the back do a good job as well. What I asked was done and the price was fair.

  Aris Balian
3 months ago
I was recommended Ray s Automotive and have not been disappointed. I have 2 company box trucks that I take to Ray s when anything goes wrong. You can trust their work great service (see Jason) fair prices!

  Mike Sipes
5 months ago
As for many years of using Rays, these guys work in a professional timely manner. The crew has been more than capable on repairs of our personal as well business Gas and Diesel Vehicles

  Justin Becker
a year ago
Ray's Automotive is experienced, thorough, fair, and trustworthy. My company truck is invaluable and I view Ray's as nothing less than a partner in keeping it in service and running right. They are top notch.

  William Brown
a month ago
In my experience with this business owner he has shown not to be honest or trustworthy or willing to accept any responsibility for not correcting mechanical issues diagnosed by his group and then not repaired properly only to be chargedonce again for the repairs. Would not recommend this group to anyone for any reason.

  Billie Lacy
6 days ago
Very friendly employees, great mechanics, and great service. The only people I trust with my vehicles

  John Croft
6 months ago
I recently had the pleasure of visiting Ray's Automotive in Culpeper, VA, and I must say that the experience exceeded all my expectations. From the moment I walked through the door, I was impressed by the professionalism, expertise, and friendliness of the staff.First and foremost, the customer service at Ray's Automotive is top-notch. The staff is incredibly welcoming and attentive, making you feel like a valued customer from the very beginning. They took the time to listen to my concerns and thoroughly explain the services my vehicle needed. Their transparency and honesty were truly refreshing, as they provided me with a detailed estimate and a clear timeline for the repairs.What truly sets Ray's Automotive apart is their exceptional technical expertise. The mechanics at this shop are highly skilled and knowledgeable, and it's evident that they take pride in their work. My car's issues were diagnosed and fixed promptly and efficiently, and I could feel the improvement in its performance immediately. The attention to detail and quality of workmanship are truly commendable.Furthermore, Ray's Automotive utilizes state-of-the-art equipment and technology to ensure that every job is done with precision. They are well-equipped to handle a wide range of automotive issues, from routine maintenance to complex repairs, and they do so with the utmost professionalism and competence.Another standout feature of this establishment is their commitment to customer satisfaction. They go the extra mile to ensure that their clients are happy with the service they receive. Throughout the repair process, they kept me informed of the progress and any additional findings, ensuring there were no surprises when it came time to settle the bill.In terms of pricing, I found Ray's Automotive to be fair and competitive. Their rates were reasonable for the high-quality work and exceptional service they provided. They also offer various payment options, making it convenient for customers.In conclusion, Ray's Automotive in Culpeper, VA, is a shining example of what an automotive repair shop should be. Their unwavering dedication to customer satisfaction, technical expertise, and transparent, honest service make them a standout choice for anyone in need of automotive repairs or maintenance. I wholeheartedly recommend Ray's Automotive to anyone in the Culpeper area, and I will definitely be returning for my future automotive needs.

  Clark Simpson
a week ago
Top notch! BIG thank you to Ray's! Highly recommend!

  Scott Fisher
4 months ago
They always do a great job with my cars. They are very honest and knowledgeableI highly recommend them!!

  Daniel's Tree Service
5 months ago
Premium price but vehicles always come out in a timely manner and never have had an issue after 5+ visits

  Joe Migliaccio
5 months ago
Great service, good folks. Ray has a really good team there.

  pete storm
2 years ago
Nothing but great experiences at Ray's. Estimates have always been spot on and the prices are definitely reasonable. Quality work, great staff, and a sweet shop kitty. In fact I first heard about Ray's from a neighbor who is a professional mechanic. Good call.

  Stephen Davis
3 months ago
Very informative and good people to work with, they also do fast and reliable work will be coming back

  Shelton Brown
2 years ago
Ray's Automotive is the best repair shop for diesel motors that I've ever ran across! They are very professional and get the job done at a great time and pace! Not only that they know what they're doing for great prices! I appreciate them and so will you!

  Diego Solares
4 months ago
Top notch service from honest mechanics. Recommend this place to anyone!

  shane
3 years ago
Ray's Automotive is awesome! One of the best prices and service in town. They did a great job on my excursion that got me back on the road running and feeling great again. Big shout out to Bill, he is awesome!

  JohnR90
6 years ago
I was traveling through with my camper when my truck went into limp mode. They were understanding and had a technician look at my truck even though they were very busy. They fixed my truck and I was able to continue my trip. Everyone from the front desk to the skilled technician was very friendly, communicated what was needed, and provided pricing prior to the repair. I couldn't be happier with the service.

  Jeremy Mcneill
3 years ago
I have a 2001 F350 7.3 and I travel all over for work. I ve been to many mechanic shops from eastern PA to western Ohio, down to south Florida to replace things here and there and rebuild a couple of things. All of which don t come near the quality, nor hospitality as the family at Ray s has. I would highly recommend them to anyone and would definitely go back to them for later projects if I m in the area. Hands down, a solid 10/10 service!!

  Mike Cashman
5 months ago
Great communication throughout the entire process. Happy with experience.

  MPB 79
3 years ago
After spending $11k with them to get my transmission right you'd think it would be perfect. Trans broke after 10k miles and was out of their warranty (1 year) so I was charged $1050 to replace a cast oem 2nd gear apply lever that I was told was billet when installed. Get my truck home and the underside is covered in transmission fluid because the lines were leaking. Tightened the clamps and cleaned up their mess myself.10 months and 1200 miles later the transmission is broken again...I wouldn't recommend them for transmission repairs. Not sure about other repairs as I've only used their services for my transmission

  Pat Monahan
7 years ago
A couple weeks ago, we heard a clicking noise when we accelerated our '97 VW Eurovan camper. We stopped by Rays, asking them if it was safe to drive. They immediately put it up on the rack, noticed a questionable fluid leak, showed concern about the clicking. Rattled by car problems, our advisor suggested we get it towed back home and that we get a rental. We followed his advice and didn't miss a big family event nearby. No charge, just Ray's caring manner. We really appreciated their help!!!!

  Paul M
6 years ago
Brought my 6.0 Excursion in to get a second opinion and am I glad I did. Other diesel shop wanted over $4k to do a single injector, fluids and a stuck e-brake. These guys cut that in half, did a full bank of injectors, cleaned the turbo and fixed the e-brake free of charge. Glad I found this shop, these guys know what they are doing with the 6.0, can t wait to bulletproof it next year.

  Patriotic Immigrant
7 months ago
Great service. Jason is both knowledgeable and helpful.

  Randall Fowler
4 years ago
Let's just be fair here...this place rocks.. quality workmanship...attention to detail...honest... and did my job under estimate...my new exclusive repair shop.. great staff btw...keep up the good work

  Michael Snyder
2 years ago
Ray and his guys do great work keeps our trucks running now mater what and the ladies up front are more than helpful

  Sean Harman (Arborist)
4 years ago
Excellent service, Ray's has helped me out every time ive needed service. The other guys cant keep up with them.

  S CL
4 years ago
Unless you have tons of money and even more time stay clear. They'll quote a reasonable time line and then drag you out for weeks until you start calling them twice a day and they get tired of hearing from you.

  Cassandra Miller
5 years ago
My man loves how his Dodge Ram Cummins turned out after the transmission blew. Ray's always does good work.