NAPA Auto Parts - Powers Auto Parts Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Zombie
3 months ago
Horrible customer service and extremely rude and ignorant employees!!! Definitely don t go to the colonial heights one ..!!

  Christian Holloway
4 years ago
Prompt service at the parts desk. My orders have been accurate each time. They provide a 10% discount when you show your Virginia State University Trojancard I.D. Don't forget to bring it with you.

  Patricia Holland
5 years ago
This was not a pleasant experience with NAPA period. I have to admit the 1st NAPA located in Dinwiddie we had the experience of dealing with a very knowlegable clerk unlike my visit to another parts store. Unfortunately he didn't have my part and I was told Colonial Heights store had it. So 10 min down the road I went to find out that store didn't have my part either. But wait I was told the store 13 min away in Chester had it. So, we asked them to call and have them pull the part and let them know we were on the way. Well, when we got there at 6:01, of course they were closed. First of all, why couldn't someone know who had the part in stock. Now, well see if Chester has it. That was my ride while trying to get to the BIRTHDAY of a 93 year old relative. SAD!!

  Carl Alexander
3 years ago
true experience, professionalism, friendly and safe store, I believe in this store so much, that I combined a trip to Petersburg with a much needed parts purchase just to use this store. I live in Williamsburg, an hour away.

  Sharon Sweeney
5 years ago
Knowledgeable staff, very helpful, they often have it can get many things/parts many of the other Auto parts stores don't carry

  Constance
5 years ago
Was not a pleasant visit! 2 managers were quite rude!! Never go there again!! Associate who helped me was fantastic!!

  Sara P
6 years ago
Great service and only place I could find a piggy back oil pan bolt.

  Hooptie Rides&Reviews
4 years ago
Simple place with excellent parts and some of the best prices for tools and parts. knowledgable staff as always at Napa

  Christopher Goad
2 years ago
Great people and knowledgeable about their jobs and parts sold

  Rebekah Marshall
4 years ago
Nice customer service! Prices high

  james regal
4 years ago
Best place for parts .most experience help!!

  Jonathan Turner
3 years ago
Very helpful staff clean store

  Lynn Bailey
6 years ago
Great attitudes..thanks for all your help

  Dewey Hamlin Jr
4 years ago
Quality parts & reasonable prices.

  Matthew Daniels
2 years ago
Friendly staff, fast service

  Edward Pearson
4 years ago
Excellent friendly service.

  Brandon Martin
6 years ago
Rude terrible service Heather.

  Dittman Racing
7 years ago
Very knowledgeable staff

  Weshalas Apollo
2 years ago
Great store

  Chris Smith
5 years ago
Nice store

  Barry Mcgee
4 years ago
Good folks