Audio Express

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Vince Lamantia
2 months ago
I would highly recommend that the Audio Express in Colonial Heights be your first stop if you are experiencing radio and/or speaker issues. I wasn t getting any audio through my speakers and my dealership referred me to Audio Express. I talked to the Manager by phone and he told me to bring my car in for a Free consult. So I did and he was able to assess the problem that resulted in just resetting the radio system and that solved the issue. I originally feared the issue could cost me hundreds of dollars but I left with my radio and speakers working and the Manager did it for Free.

  Graysen Lovern
4 months ago
DO NOT GO HERE!! I needed all new car door speakers aswell as a new subwoofer for the back because they were all blown. The manager told me that I can only get a stock OEM subwoofer and that no aftermarket products would fit. This was completely false. He also told me that he charges $110 an hour for labor which is absolutely RIDICULOUS. He told me it would take around 4 hours. Total came out to about $600 for JUST the subwoofer and labor not even including the door speakers and labor. After I got the quote I went to visit Radioactive in hopewell. They told me that they charge by THE JOB and not by the hour. After getting quoted for all new door speakers and a new AFTERMARKET subwoofer aswell as labor, it all came out to $679 . If you are looking to upgrade or just simply get your speakers or subs fixed DO NOT GO TO AUDIO EXPRESS. They will charge you an arm and a leg. Radioactive is wayyy cheaper and they have a lot more staff and people that know what they re talking about.

  Ray Heller
3 months ago
Very friendly and helpful. Had problem with my remote start. Employee did all he could do without having an appointment. We will bring car back on appointment date.

  Ernest Randolph Jr.
8 months ago
Very knowledgeable. Helped me pick out all the right components to swap out my factory head unit and speakers. Had everything I needed. We'll be back in the future as I continue to add to it

  Cedarrick Mallory
2 years ago
Easily a 5 across the board! Staff was friendly, approachable and were very knowledgeable! Went a couple weeks back to setup an appointment for a radio install for April 8th (Today) and had no problems whatsoever! Went in today around 9:30 to confirm and have it installed, and it took less than 2 hours! They let me know ahead of time that my car wasn't compatible with steering wheel controls, and they even got me the correct harnesses and antenna adapter. They also did a diagnostic on my car and let me know I had issues promptly needing attention too. All for a very affordable price! I will definitely be back again for my speaker installs, and they have a new customer without a doubt! Highly recommend them!

  J S (InfJnice)
4 weeks ago
Won't give them a 5 until I get my custom box. But so far, I am pleased with their services and customer service.

  Alexis Uzell
a year ago
Best work I ve had done !! Everything sounds so good. They even fixed my radio from the last place mistake ! Will be coming back

  Sinatra52
3 years ago
Adam was the audio expert who answered every question I had even though I am at most a novice when it comes to car audio. He did not try to oversell me rather he listened to what I was looking for and gave me a number of wise suggestions. I will be going back tomorrow to set up my appointment for my sub installation. I am returning the car sub I bought on Amazon and Amazon is not charging me shipping after I explained why I made a mistake buying from a company called Creative Audio selling car subs on Amazon. Adam gave me the knowledge to explain to Amazon why I was choosing to buy and install locally! I can't wait to get my new sub installed by Audio Express. I feel confident I will not be disappointed!

  Pete Richardson
6 months ago
Adam was extremely helpful and did a fantastic job on my stereo design, build and installation. Sounds clean and definitely kicks bass!

  Gabriel Alfaro
2 years ago
I have a 7 series BMW, and had issues w my sub, Adam who helped me was hands down honest and straight shooter. Suggested me to get a custom box made. The results was amazing. Typical shops would tell you anything to get more money out of you. But this shop was straight forward and professional. I went ahead and upgraded my amp/sub and the results were remarkable. I wouldn't trust anyone else within the area. This is your one stop shop for all your car audio needs. I highly recommend this place.

  Rob B.
a year ago
I had a single 12" and 4 door speakers installed. Getting an appointment was easy. Dropped my car off and it was done in 4.5 hours. Everything seems to be done correctly and is EXACTLY what I wanted! I was told that if I did have any issues, I could bring it back to be addressed. Thanks guys!

  Jessica Watson
a year ago
AMAZING EXPERIENCE....These are Honest people and an honest buisness...took my car to get a remote car start(xmas gift all paid for and equitment bought from Audio Express). Dropped it off and got a call a short time later saying my vehicle already had one installed. They fully refunded my money. They easily could have kept the new equitment said they installed it and called it a day, I wouldnt have known any different. Thankfully there are still some honest people in this world. 10 out 10 for.sure!!!!

  David hoque
2 years ago
I had a remote start out on my 2018 Dodge Ram about a year ago and they did a really good job. They thoroughly explained my options (no pressure) and explained how the mechanism was put together and how it functioned. Great attitudes as well. Highly recommend

  John Austin
3 months ago
These guys here are professional and reliable. Quick and effective

  Keith Kapinskis
a year ago
I do a lot of business at this location. Adam is always great to deal with. Both him and Mike are very knowledgeable of all their products and do a great job working together.

  Derek Gunn
3 years ago
Wanted a remote start for my new old beater. They laid out out my options and let me decide without pushing me in any direction. They answered all of my questions and were 100% cool with what I decided on. I love it when people work for you and not their bottom line! Remote start works perfect, I have had multiple experiences with them and am glad I have a place I can feel confident to take my car to and not get oversold or have to worry about the quality of work. 1000% recommended!

  Gail Murphy
3 years ago
My backup camera stopped working and I brought it to Audio Express' Colonial Heights, VA location where the camera was installed. The service was great and the employees I spoke with were professional and pleasant. I would not hesitate to return to this location and certainly recommend them to my friends.

  Stephanie Castle
9 years ago
I had a remote start installed on my vehicle about six months ago; when they installed it they told me that they would stand behind their work 100%.Today, when I had an issue with my vehicle's security system, I called the store for help. Adam and Derek went above and beyond 100% to help me. They very professionally and expertly resolved my issue; their level of customer service is highly commendable. They took the time to explain to me what was happening with the system (for the record my vehicle is 11 years old and was freaking out unrelated to the remote start). I would not hesitate to repeat business at this store!--a very thankful customer, Stephanie Castle

  Cameron Miller
6 years ago
They are genuine car audio people. They are not like every other nickel and dime shops, they care about their customers, and put their customers above making a dollar. They gave me advice and tweaked my system without charge. That shows how good of a company they are. I definitely recommend them and I will be back for sure!!

  Alley Cat
3 years ago
I brought my SUV in because I thought I was having a remote start issue. Nope, it was the battery. What did they do??? They fixed it! The battery had nothing to do with the remote start and they fixed the problem that wasn't even their issue. They could have sent me to Nissan but fixed it while I waited. Thank you!