Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim Hicks
2 years ago
Car wash broke my GM factory mirror. West end can kiss my rear end because they only paid half for the replacement mirror and nothing on the installation.
Rick Fletcher
3 months ago
Had some tires installed on mother in-laws blazer, great price!
Julia King
6 months ago
I took my car to get inspected and it took like 10 minutes or less but it was fast.
Skeetrockfarms
2 years ago
Good people they do great work. If I can t fix it myself, they re my go to guys. I also buy all my tires there. The only negative I have found is they are very tough on Virginia inspection stickers, so don t even try it if you ain t all the way legal!
Nicholas Cox
a year ago
I trust these guys with any of my vehicles any day. They served my father and me over the years, and have always been really upfront about anything. A fantastic set of mechanics.
Tim O'quinn
a year ago
Professional, courteous, knowledgeable, reasonable rates. Couldn't ask for any better service. 110% satisfied. Will be giving them all my future business.
Robin McClain
2 years ago
I cannot say enough good things about West End Auto Express! I was in the area for my brother s wedding and my car broke down. I m from Northern Kentucky. They had it fixed within a day and were so helpful and friendly! Thanks again to the crew at West End Auto Express! You guys are the best!
Punk Talley
2 years ago
My truck is the most important part of my self owned business for mobile glass services. Its an older Chevy and the 15 inch rim is uncommon for vehicles nowadays. Most times I have had to preorder tires for my truck.West End had my tire replaced to get me back on the road in the time it took me to eat my lunch. I was able to keep my appointments with my customers on time. Great business that do honest work.
Curtis Caldwell
2 years ago
Great friendly staff. Best prices around compared to other alike businesses. Second to none! Give them a try before you let anyone else give you the run around and screw your ride up.
Rebecca Elliott
6 years ago
I had an emergency needing a car battery during a sizzling hot day, and the gentleman at West End immediately worked me in between his existing customers. With just a short wait, the car was fixed and I was on my way to be a caregiver for my elderly mother. I cannot thank them enough and would recommend them to anyone.
Vivian Marshall
a year ago
The fact is .. I'll not go anywhere else.If you can't trust someone working on your ride.. go to West end! For years I kept going to a shop. (No name). Never again. West End for me.
Heather Stanley
7 years ago
Great service, great people, and great prices. I've never had a problem with them. I take my vehicle to get it fixed and get it back on the same day unless something is majorly wrong with it.
Travis Hamilton
6 years ago
These fellers are legit. The do everything with care and to exact legal specifications. If u wanna make sure your car is running at its absolute best this is the place to go.. Good bunch of guys.
mgarlandteleoptics
7 years ago
Get you price up front. They charged my wife $70.00 for an oil change on a small car. They told her after they were done it took "special oil". The Toyota dealership in Kingsport only charges $35.00 with tax. I would stay away from this place
Jeff Fletcher
11 months ago
Great staff,friendly & eager to assist your automotive needs.
Jared Mullins
5 years ago
Awesome staff and willing to help in any way possible. Will pick your vehicle up for scheduled visits and fix it while you are at work. Highly recommend seeing Mr. Vance for all of your needs.
mimi mullins
6 years ago
Used car wash, good water pressure but ran out of soap-in middke of day. Not positive these type of washes use actual 60 second minutes! Place was clean
Amanda Hicks
5 years ago
Took my car there because it was the only location that could get to it. Spent 500.00 on it after it sat there for 3 days and was told it was going to be another 3 to 4 days before they could get to it. They did get to it alot earlier than they said they would but it's no better than it was before I took it to them.. I don't even want them to fix there work I'm afraid it will take another week of no use of a vehicle. And the owner was a different problem all by himself.
Elizabeth
a year ago
Only because zero stars isnt an option, several months later the owner of this company is shallow snide selfish rude shall I go on.... Are you getting the hang of this Jennifer????
Nathan Bevins
3 years ago
West End Auto are 100% professional. They go above and beyond to satisfy the customer. I recommend this place of business 100% They will have my business from now on...
DVFF Productions
5 years ago
This place is good for when you have to get your car fixed, he does a good job, there have been some things that he forgets and sometimes it feels like he doesn't do it right but tbh I think he is the best choice for getting your car fixed.
Emma Charles
a year ago
Got an inspection sticker. Dave was very courteous and helpful. No drama. In and out in no time at all. Would recommend them to everyone.
mark mullins
4 months ago
Nice facility friendly folks local business
Emily Blankenship
8 months ago
Always come here for my vehicle needs!
Marko Mullins
5 years ago
The price of there self serve car wash is the highest in the region and most of the time he's out of something soap wax others cleaners he's running his customers off
Jessica Deel
7 years ago
My #1 choice for maintenance! Incredibly affordable prices, and knowledgeable, friendly staff. Always a good experience here!
Lance Hill
5 years ago
Johnny and Jesse and all the others at West End Auto are the absolute best! Very competent, very friendly and helpful.
Michael Goins
5 years ago
Faced with a tough challenge of diagnosing & fixing my 17yo 4WD truck, they were thorough and communicative.
Bennie99
a year ago
The automatic wash is ok, but it's SO over priced.
Tristan Rose
2 years ago
Very helpful and courteous staff that provide excellent service.