Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ho Le Fuk
8 years ago
My car got towed by Valley towing in Blacksburg. It's an understatement to say that I'm not happy. I would like to help you avoid this kind of situation.First, if you need to park near downtown Blacksburg, consider Virginia Tech parking spots. Most of Virginia Tech parking spots are open to the public after 5 p.m. on weekdays, free on weekends. if you need to visit downtown after 5 p.m., this is an option. When you park, look for the Virginia Tech parking sign, if the sign doesn't say 24 hours enforced , Then it's okay to park after 5 p.m. on weekdays, and okay to park on weekends. If the sign says 24 hours enforced, find another spot.If you need to park at a local business for an extended period of time, make sure you get the owner's consent. usually if you frequent a business, this is not a problem.If a business with a parking lot goes out of business, assume it is not safe to park in that parking lot.If you are visiting a friend s apartment or a house, make sure you know the parking regulation there. I've seen situations where towing company would stake out in the dark, waiting for the owner of the vehicle to leave, and tow their vehicles right away.Before my car got towed, I used to think Ambulance Chaser are bad. Car being towed is not an experience you want to go through, trust me. Together, we can put these low-life companies out of business.
Graduate
7 years ago
This is an extraordinarily unprofessional team. My car was towed after 20 minutes in a lot worth a 30 minute designated restriction. I cannot believe that anyone does business with them. The lot is a tiny mud patch and the drivers I met laughed about the cab fare I had to pay to collect my vehicle after having the nerve to recommend a cab company they obviously have a deal with. I will be taking this up with the BBB and the local city council.
Meghan Tucker
7 years ago
The proprietor threatened to keep my car overnight and have me arrested because I told him I didn't feel comfortable signing my bill inside his office (i was standing in the doorway of his little shack). He's obviously out to power trip and extort people, I will be filing a complaint through better business Bureau, they are not professional and I am very dissapointed that the city of Blacksburg contracts them to operate on any lots.
Kendall
7 years ago
They towed my car even though I had a parking pass for my apartment complex. They need to be much more thorough when searching cars. If I find any damages I will be filing a complaint. Thankfully, when they realized the mistake they did bring my car back free of charge.
Cole Barker
9 years ago
Towing companies get a lot of flack, but let's not forget about all the people they help. These guys got us off the side of the road and helped us out and then some. Made sure we were safe and even gave us a lift to somewhere we could get another car to continue on our way. These guys are just doing their job and they do it well.
Joshua Wasky
7 years ago
Really wish i could give a lower rating but can't.The scum of the earth right here, parked across the street at Roanoke st apts for no more than 8 mins to pick up my daughter from school, to come back to find my car gone which had my belongings in it. Thieves of Blacksburg stealing $135 off of my kids plate
Brad Shepherd
7 years ago
My wife and I parked in a towable zone for this company this evening and had a questionable experience with a driver this evening but after speaking to the owner of the company and explaining the situation, everything was made right in a professional manner that you would expect... In addition this is no longer Valley Towing and the new owner was polite, courteous and a true gentleman...
Mark Sisson
7 years ago
My dream? Force the owner of this company and the owner of the McDonalds franchise in Downtown Blacksburg to fight to the death in a cage match. They are partners in preying on students and the public.
Michael Harnisch
8 years ago
Towed my car after being in the incorrect lot for 20 minutes. They prowl collegiate court looking for people to tow because they have nothing better to do
Shannon Crowder
7 years ago
I just got my car towed from them they are very cheap kind people and family own business. Thank you guys for help
Charles Burnette
4 years ago
Very professional company. I was broke down on the Interstate and they came and got my my car and gave me a ride home.
Adam Hibbitts
7 years ago
Terrible company who abuses contracts to hurt students, terrible charges and will literally tow you for your wheels being slightly off center
kenny wilson
3 years ago
Best price in town professionalism was definitely there