Advance Auto Parts

4.1 (164)

  1157 E Lee Hwy, Chilhowie, VA 24319
  (276) 521-1756
  stores.advanceautoparts.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service Truck accessories store

Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Davis
a week ago
Always so kind and friendly and willing to help you with all automotive needs

  Emily Blevins
a month ago
The young lady that waited on me was very friendly, courteous, as well and speedy to boot!! I come here often the staff are always friendly

  John Harriger
2 months ago
Called four times within a hour and one-half and was told to hold on for a second. Held 10 minutes each time and was hung up on.

  Kevin
a month ago
They're very helpful and professional on the phone

  Aquarius DTOMe
a year ago
Well, I would like to begin by thanking the pretty girl that works here, for disagreeing with me when I informed her that my one year old battery I purchased from here, was bad and covered by warranty. After being stranded in freezing cold temps thanks to its failure to start my truck, I was over it considering it was supposedly a three year battery, yet already failed me within the first year. I had it tested by two different garages, both told me the battery was no good. When I took it back to replace, the girl told me it s not the battery, and refused to cover it under warranty. This led to yet another late day to work, nor to mention a write up. After that, I took it back again only to be confirmed by her that this time it was no good. Any way, people are kind and helpful, prices are reasonable.

  Tyree Manns
2 years ago
I walked in the store and two of the employees were standing behind computers as if they were working. Didn t greet me at all. Five seconds later an older white guy walks in and he was greeted by both and asked how they could help them!!! Will not be visiting again!!!

  Bo & Ty Dawg
5 years ago
To be as well stocked as they are, there is very little emphasis placed on actually waiting on customers and getting them out the door. There are always employees milling around in the back while customers wait. Today, I finally gave up, returned my jug of motor oil to the shelf and left. Not even a "can I help you?" If you want quick, courteous service look eslewhere.

  Duke's Projects
a year ago
Very helpful staff and can get what you need in a reasonable amount of time if they don't have it on hand.

  Jerry Ensor
a year ago
Very helpful staff, usually have parts in stock or can get them within a day.

  John Deaton
9 years ago
Great store and mainly friendly people. Theres Only 1 dick that works there didnt wanna use my speed perks card because it took to long. Got to love having something close though!

  Tiffany Ruble
6 years ago
BJ and Scott absolutly saved my day when they went above and beyond to replace a wheel bearing that had gone out on my trailer. I would have had to spend the night 4 hours from home had they not saved the day. There are some great people working at this Advance! They created a lifelong customer with exceptional service and kindness.

  Gary Cullop
2 years ago
They are helpful but still didn't have theCommon part that I needed for my truck.There are not the only that has a partsshortage.

  Mary Hendrickson
6 years ago
Thank you to the gentlemen at Advanced Auto Parts for helping me. I was traveling and had car issues. They helped figure out the problem and what parts I needed and found a local garage that could fix it that day. They went above and beyond to help out an out of town traveler. Greatly appreciated!

  Victor Oberholtzer
5 years ago
The employees are eager to help. Mr. Steve is great with the commercial accounts. They are just a bunch of great people to know when you need parts.

  Tammy Clayborm
2 years ago
Went went looking for Gorilla Tape two-sided and they had it that lady was very nice and helpful kind of pricey though

  Ethan Henegar
a year ago
Good for parts in a pinch but slow service and the mobile app is terrible for anything unless you like looking at a red screen

  Debbie Brooks
a year ago
Fast service, friendly associate, dealing with the public is a hard job sometimes and they don't get enough appreciation.

  Nicole Galliher
a year ago
Used to get a lot of help but hints have changed. The women who work here know nothing about vehicles

  Mac DeBusk
7 years ago
The staff here are friendly and knowledgeable, and I have always been satisfied with the selection of parts they keep available on the shelf.

  Paul Simons
4 years ago
Doesn't price match and the oil is $40 for 5 quarts when walmart has the same thing for $17. One time I will go in and they will price match, the next time they don't.

  Kevin Wheeler
2 years ago
They are young and don't know what they are doing if you need help go to marion store

  Kyle Doty
2 years ago
Good customer service and selection of in stock items. Convenient location.

  theRedHood
a year ago
They always get you parts. Too bad they are always wrong and they cannot find the correct parts

  Robin Ridge
2 years ago
They had the part I needed nd great customer service! Thank you

  Martina Millsaps
3 years ago
A few of the employees are rude and have tried to give me wrong parts even when I've tried to correct them.

  Bill Simons
2 years ago
Poor quality of salesmanship. Who tells the customer that your warranty for brake pads doesn't cover when you drive with the brake pads on your vehicle.

  Jessica
2 years ago
Always have what I'm looking for, speedy service and friendly employees

  Brandon Snead
4 years ago
From Great Parking Then Friendly Service Its A Clean well lit Building With the Best Prices In Town Can't Beat Oh And they Deliver 5 Stars Easily

  W.f Deel
2 years ago
Great auto parts but they do a lot of times give you the wrong s***

  Timm White
3 years ago
Like getting my car stuff from this store, the employees actually know what I ask for at this one lol

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-8 PM

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