Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jordan Baylor
8 months ago
My car was rear ended and I needed my beloved car repaired. I am super picky believe me. There was a minor issue after repair and this shop not only fixed it, but dealt with me in a very calm and professional manner. This shop actually stands behind their work and I appreciate that very much. They matched my paint perfectly.
Jessica Stone
a year ago
Bud and Beth were extremely nice and so helpful after a close call I had on the road. Their prices can't be beat. They ordered my parts and fixed it within days and even buffed out scratches at no cost to me. I highly recommend them for any work your car may need.
Aili Miller
a year ago
I can't say enough how absolutely wonderful my experience was with Sterling Collision. I was referred to them after being rear-ended and having damage to the back of my vehicle, bumper, and exhaust. I was very unsure of the process of getting my repair covered by the at-fault driver's insurance company, organizing dates of a rental vehicle, etc. Norma walked me through everything and made me feel completely at ease knowing I was going to be taken care of. She kept me informed through every step of the repair process, and she went above and beyond to make sure everything was taken care of and I had my vehicle back as soon as possible. Best customer service I could have ever hoped for. Not only that, but my vehicle looked BEAUTIFUL upon pick up. I was nervous about turning over my 2020 SUV to a body shop, and it looks like the day I drove it off the lot. My repair was completed absolutely perfectly. The mechanic even helped when I was running into a problem with my car's app recognizing an unexpected error. I highly, highly recommend Sterling Collision.Services: Painting, Body & Trim
Jared Davis
9 months ago
Made my Bronco look 110% better. Even cleaned it. Highly recommend!Service: Body & TrimService: Body & Trim
Rick Ours
3 years ago
I have to say in all honestly that Sterling Collison does not provide good service, they provide stellar service, (and I used my Thesaurus to find the beset description!!) From the moment you walk in, you are treated as if you are the most important client they have. They go above and beyond to help you with everything from insurance to keeping you informed of repair times. I have had the pleasure of utilizing their services a number of times, (not necessarily a good thing on my part,) but I have been more than satisfied their work. They even cleaned my car almost as if it were being detailed. Everyone there is top notch, but if you ever need something done, ask for Tara, she will take care of you!Services: Painting, Body & Trim
michael Kidwell
3 years ago
Great guys to work with, professional, and very experienced. They have all the high end equipment to repair your vehicle properly. After the body work and paint is done, they have the best alignment equipment and road force tire balancers to make your vehicle new again!They also offer high quality paint less dent repairs for hail damage etc.
Dana Jensen
6 years ago
I drive (a black Honda Accord) almost 50,000 mile/year, so I'm constantly getting dings, bumps, dents, chips, etc. I have been around town, jumping from shop to shop until I found these guys a few years ago. On average, I visit these guys 2-3 times year to take care of these minor issues. However, I had a more serious issue (insurance claim) 1 year ago. I got to these guys for everything...big or small. They always make my car look like it just came off the showroom floor. Joe is the BEST. He quotes fair, and delivers every time. In fact, the reason I finally decided to write a review for these guys is my last experience with Sterling a few days ago to take care of a dent. Joe gave it a visual inspection and quoted me $150. Well, once they got the car in the shop, the realized the work was going to be more extensive...and expensive (at least double). Joe called me and said although the car was going to take a little longer to repair than estimated, he would honor the $150 price. He said he just wanted to make sure the car was done correctly and that I was happy. WHAT!!! It's really nice to find a business that really takes care of their customers...even if they have to lose money sometime. At any rate, I was so impressed people still do business like this, the best way to show my appreciation would be to share my experience. Truly, if you are looking for an HONEST, QUALITY auto body repair / paint shop in Winchester, I hope you go see Joe at Sterling Collision & Paint Center. By far, these guys are the best in town!
Angela Hughes
6 years ago
My go to place for car repairs! Very friendly, honest and fair pricing. Joe is great, and always let's me know what's going on with whatever needs/or is being repaired on my vehicle (s). Repairs are always done in a timely manner and we'll! I highly recommend Sterling Collision!
Sarah Evans
7 years ago
Joe was great to deal with. It is never fun having to get body work done and dealing with insurance, but they make it as easy as possible. I am so happy with my "feels like brand new" vehicle. They even cleaned it inside and out! I cannot recommend them enough.
David Conway
a year ago
All I can say is if you need anything done and you go anywhere else your making a big mistake.When they got my car done it looked better than the day I bought it,this will be my go to place Great job thanks to allServices: Painting, Body & TrimServices: Painting, Body & Trim
Rebekah Hargrove
a year ago
friendly people but I found damage that wasn t on my car prior to bringing it in that I noticed after I got home..very minor so it s not a big deal. just frustrating. outside of my car was cleaned but inside was not. full of some sort of dust, weird smudges on my seats. i ll look elsewhere in the future if I need work done.Services: Painting, Body & TrimServices: Painting, Body & Trim
Heather B. Duthie
4 years ago
Insurance repair but the staff was excellent and very helpful. They kept me informed throughout the repair and made sure the car was clean when I went to pick it up. Everything was fixed as promised and I've had no issues. Probably the best car repair experience I've had, honestly.
Carrie Buckhardt
5 years ago
Absolutely amazing to work with. My vehicle came back looking like new. There were extra parts that it needed from a collision with a deer and they were able to get them in and still have my vehicle back within time frame stated. Will definitely come back to Joe and his crew. Thanks again.
Thomas Scott
10 years ago
I broke a side-view mirror backing out of the garage. Sterling took my car that afternoon, and the next day they had it replaced with a used part. If you were to look at it you wouldn't be able to tell it was used, though. Looks great and works like new. They cleaned and washed the car as well. Great service. I highly recommend it. As much as it sucks to break a side-view mirror, it was nice to find a reliable body shop.
Jerry Dean
5 years ago
Joe and the fellas at Sterling Collision are first class. From the moment the tow truck dropped me and my crashed car off, Joe took care of me. My vehicle was done in a timely manner and it was like new. The process was very professional and communication was spot on. I ve been to other body shops but they don t compare. If you need your vehicle fixed Sterling Collision in Winchester is the ONLY option. I periodically stop in now just to chat. What a great group!!
Kelsea Sine
4 years ago
My friend went here to get his truck fixed. An employee called to let him know his truck was ready. He planned his entire day around to go pick up his truck. When he arrived the employees were rude and did not acknowledge his present as he entered the building. 10 minutes had passed and still no help, he even had his cash out ready to pay and be on his way to pick up his kid. NOT ONLY did he not get his truck but his child had to wait at the school.! Will NOT return to this place EVER!!
Pam Burroughs
4 years ago
My car was heavily damaged and it looks like new again. The detail work was a relief because ice cream went everywhere in the accident. They estimated when the work would be done and they were only off by one day. Thanks guys.
Zoie W.
4 years ago
I was able to meet with the manager and several of the workers. Everyone was very kind and accommodating. I was able to do a tour of the facility and it is clear that these guys know what they re doing and produce top quality work. I highly recommend going here.
jodi faith
4 years ago
Joe and the guys at Sterling always fix our babys(cars/trucks).they do an wonderful job at awesome prices. Extrimly timely and they treat you as family i highly recommend them to all
Juk Villarruz
3 years ago
Top-notch job! Had a fender bender recently and despite the color of my car being hard to find they still manage to get one in the exact same color. Kudos!
Shana Vaughan
3 years ago
Amazing staff and owner.. highly recommended not only for bodywork but anything my car needs they are always willing to repair and not charge for stuff not needed
Greg Nyce
5 years ago
Did a awesome job on my mom s van. best in the tristate! IF YOU WANT A1 WORK TAKE IT TO THEM THEY WILL TAKE CARE OF YOU GOOD PEOPLES!
Kendra Campos
2 years ago
Great shop! They keep you informed all the time when they have your vehicle
Joanne Rose
a year ago
Good communication, car was repaired in a reasonable amount of time. Looked like new when I picked it up!
Danny Huffman
3 years ago
Great people and very fair and knowledgeable
Bill Fults
3 years ago
Great place. Did great work.
Patrick condon II
3 years ago
Good service and nice people
Steve Boutelle
4 years ago
Great group of guys
jeremy states
4 years ago
Great service
Mark Pugliese
2 years ago
Great place