O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frances Green
9 months ago
Had a very good experience with this place. Madison the store manager is so knowledgeable and pleasant. She helped us get the get correct batteries for our RV we were selling. Highly recommend going here and talking with Madison. She s a gem.

  Logan Saufley
7 years ago
This location is perfect right close to my work and common places people visit like Kroger and the courthouse. I went it for a check engine light the lady who helped me was very professional. She checked the issue and found it was a thermometer issue 20bucks and I was outa there. Great service and saved me a ton from having to go to a mechanic. Thanks guys.

  411 lakeside
5 months ago
Tiffany was really helpful with trying to find a solution with my issue.

  Brian Clark
6 months ago
Great customer service!Had all the parts I needed!!

  Pamela Stalnaker
2 years ago
I was stuck at a shopping center as my battery had died. I was near the Iron Bridge location of O'Reilly's. I called them and a service tech came to my location to jump start my vehicle. I followed him to the store to have a new battery installed. They were wonderful and treated me well. No charge for the jump either (but I did give a tip to the service tech for helping me.)

  Rory Jenkins
3 months ago
Doesn't have exact fits for all makes and models.

  Troy Hilliard
a year ago
Thanks David for helping my daughter with her ignition coil this morning. I live 3 hours away and greatly appreciate you taking the time to help her. (2003 Corolla)

  Regina Banks
2 years ago
I m restoring my grandma s 2002 Chevy Impala. I just got it this past weekend.I took it out to run errands and try to work out the old gas. I wasn t prepared for the radiator cap to go all loosey-goosey on me, but it did.I barely made it 3 miles, and pulled into the post office (the 1st place on my agenda for the afternoon).Irritated, I hoofed it over to the food lion to get a couple gallons of distilled water. As I m filling the radiator back up, I m pondering which auto parts store would be the quickest, considering the traffic lights. Then I called O Reilly s to make sure they had the part. They had one left in stock.Hmmm. I asked, could you bring it to me? I explained I was about a mile away. Stuck.After a brief hold, they confirmed someone could bring me a new cap in about 10 min. I paid with a credit card. $6 bucks. No charge for delivery.About 5 min later, Dave pulled up. He was professional, but more importantly, he was kind. I am sooooo thankful! Sure, I could ve limped the car up to his store. But it was nearing rush hour. With 4 traffic lights. The car was gonna overheat before I could get it there. As it was, I was able to get the car home without issue. I m sure, once I can set a date to do it, I ll be buying the antifreeze soon from Dave s O Reilly s, for when I bleed it & refill. And anything else I need for Hazel s Impala.Thank you Dave!!!

  S H
a year ago
Always the nicest and most caring staff. Exceptional service and very well educated. David, Chyaa, and more who's names escaped me, have always gone above and beyond to take care of me. I couldn't reccomend them enough.

  Kevin Goodwyn
2 years ago
David provided excellent customer service during my purchase expereince at O'Reillys. David also provided help with the installation of my products (light bulbs). I am glad that I stopped by this particular store.

  Patricia Lewis
9 months ago
Stopped by for a part for my truck, the worker looked it up for me and showed me where it was, and the different choices, she was awesome, thanks.

  Charlie T
2 years ago
Walked in and was told. "Just a minute" by a male worker behind counter who was working on something already. A female worker said hi but didn't offer to help. A couple of minutes later another customer came in and the female employee walked over to a computer and asked if she could help the new guy and not me!So I left and won't be coming back!Too many other places around to be treated like I'm invisible.

  Thomas Burgess
5 years ago
This is my go to auto parts store. The staff is very friendly and helpful. I have rented tools and not returned them on time due to life issues and still had no issues. It's easy to order parts from the website and pick up at the store.

  G GG
5 years ago
Is a good place to get auto parts for your vehicles. sometimes they have things that are in stock that Advance Auto Parts and AutoZone don't have. They also give a military discount of 10%. I'm not sure about senior discounts or if any of them give that but you can always ask.

  Veronica Brown
6 years ago
Called to get sone prices on parts i needed for my vehicle. Joelle answered very professionally and gave me the warranty amts for lifetime and one year. Very great experience will definitely recommend to family, friends and co workers.

  Raven Phillips
3 years ago
Horrible customer service. Ordered a part and was told I would be called when it came in. A week later, still no call. Called the shop, part had come in on time (5 days earlier). Had to postpone auto repairs and rearrange several schedules thanks to the lies the employees tell. Save your money, go elsewhere.

  George Laffoon
a year ago
Everything I have needed is always in stock. Employees are super friendly, knowledgeable, and professional.

  Abigail Puckett
a year ago
Got some car seat covers for my car very friendly and helpful staff. :)

  DJ JAMAICANLION
6 months ago
Great staff always helpful

  Renard Benjamin
2 years ago
Just want to Big up the staff at O'Reilly's off of Ironbridge they go out of their way to find everything and anything you need for your vehicle

  Stephon Ross Jr.
a year ago
Just needed oil and was helpful to get what I needed checked out

  Dylan Lyon
2 years ago
Great customer service and friendly staff. Will keep coming back for sure

  Matt Miles
2 years ago
Clean, well lit, and parts were in stock! Quick in and out bulb replacement.

  Segundo Barbosa
2 years ago
The associate who assisted me was very helpful. He answered all the questions I had. Thank you for all you do!

  Matthew Barge
4 years ago
This place always has the parts I need right away and they offer great advice that has saved me alot of time and money

  S K
2 years ago
Lol why does OReilys site say they do replacement bulbs?!

  Daniel Hamilton
a year ago
They answer the phone and put you on hold don't even wait for your response and leave you there

  Chris Nycum
6 years ago
Good place to get your parts. Staff is knowledgeable and on point most times.

  Douglas Dillon
2 years ago
Customer service was unbelievable I would recommend this location to everyone.

  Latisha Harper
4 years ago
The worst customer service experience I've had. Will not spend another dime with them.