NTB-National Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Kreuz
a week ago
I've been coming here for maybe three years and I have had a pretty good experience. Recently though I feel it's gotten even better. The staff are friendly and willing to explain in detail what is going on with your vehicle. I had an issue come up after my last service and I had an idea what it was and that it happened during this service. They diagnosed the problem and never once tried to fight me on what caused it. They just fixed it and made sure I was happy. Definitely recommend them for most of your vehicle's services

  Teeka Branham
3 days ago
Randy and Ryan did an excellent job taking care of an urgent need I had for new tires and brakes today! Same day service and they drove to a separate store to find the brakes I needed so I wouldn t have to make a second appointment. They were both very helpful and kind! Thank you both!

  Rebekah Casanelli
5 days ago
So thankful that Randy and the guys here were able to help us take care of some tire problems quickly and promptly. They were up front and honest, not pushy at all, made offers and suggestions, and really had our best interest in their recommendations.Thankful for the service and should we be back in the area again, would 100% be back.

  Jimmy Bateman
3 days ago
Got tires on my car here. Randy was able to find what I was looking for in my price range. The tech Michael got everything taken care of pretty quickly. I ll be back for sure. Best tire shop this side of the Mississippi !!!!

  Alyssa Reasland
3 weeks ago
Took my car in for a piece of metal in the tire. Staff was super understanding of me being at work and let me drop off and pick up as I needed since they had time. Ryan worked with me on it and he was so friendly. Service was done within an hour, even for a drop off. Great group of people in there!

  Will M
2 days ago
Came in with a destroyed tire during a road trip. These guys were super friendly and efficient. Randy made it painless and we were all set in now time. Good crew

  Amber Bateman
3 days ago
Needed brakes put on that I purchased on Amazon. Randy at the front desk was extremely helpful and wanted to make sure we got the best service. Our technician Michael provided excellent service! Highly recommend.

  Mike D
4 weeks ago
Ryan and Jasmine were great. I forgot the tech s name (Dylan?) but they were all very knowledgeable and efficient. I live locally and took a chance and I am glad I did. They have my business moving forward as they were honest and paid attention to detail and genuinely were very pleasant. I will definitely recommend them to others and will use them moving forward. Thank you.

  Alyssa Reasland
2 months ago
Excellent experience every time! All vehicles we have come here and I've never had less than perfect experience. Bradley and Randy worked on my vehicle today and did not disappoint. None of that "you're female, so you don't get it" junk some places give you. Honest, open communication, and they don't push you for purchases you don't need. Bring your vehicles over here!

  Casey Flick
3 weeks ago
Randy and William were great! Randy was very helpful over the phone, and while my car was being worked on, he kept me updated. I really appreciated it. Thank you for the great service, I will be back in the future!

  John McCauley
3 months ago
We are from Florida up here visiting family when we woke up to a screw in our tire. We did a quick change to the spare and drove to the nearest tire shop. When we arrived we were pleasantly greeted by Randy at the front desk. He was one of the nicest guys I have ever met, friendly and very helpful. Josh was the tech that repaired our tire and not only was he quick he was very knowledgeable and just as nice and friendly! By far one of the best experiences I have ever had at a tire shop. Highly recommend if you need anything this is the place to go!!

  Michael Ruge
3 months ago
Came in with a puncture in my tire, and they fixed it for me quickly with no issues. The guy up front Randy was very polite and helpful. Will did the patch for me and was friendly and knowledgeable. 5 star experience.

  Julie Titone
a month ago
Appeared at location without an appt to have them check a slow leak tire. Randy immediately discovered the nail culprit. He got me right in and Will immediately got to work on patching the tire for me. 600 miles away from home and I can rest easy for the drive ahead.

  Renee Knight
3 months ago
Set up and appointment for new tires. Got a call after making the appointment and Jasmine was very helpful with let me know when tires would be available and when to come down. When I got there Randy was super helpful with check in and got my keys and they took my car back right away. Dylan did a great job of putting on the tires and I was out in no time. Thanks!

  RJ Wolford Jr
a month ago
Best service, and quality of workmanship I have ever seen. Thank you Paul for everything !!! Folks if you want tires this is the place to go. quickest time in and out I have ever seen.. they truly care about there customers !!

  Joel Fouse
3 weeks ago
Needed an alignment after doing some front end work on my car, and Randy and Will were happy to squeeze me in at the end of the day to get it done. Super friendly, great service.

  SpinSea
4 months ago
Fantastic Customer Service! Great prices! And absolutely wonderful crew! Shout out Randy, Jez, and Will for being super friendly and taking care of me when I needed a tire patch. Was in and out of there in no time even though he estimated a little longer. 10/10 would recommend to everyone!

  Emily Tester
a month ago
Jasmine was SO super kind and helpful! Got my car done fast and didn't pressure me into any up-sales i didn't need. Great place for service!

  oscar chavez
2 months ago
Ryan and his team were very helpful and offered excellent customer service. They are very efficient and were able to get me in and out quickly. Would highly recommend coming here to service any of your vehicles.

  Josef Harrison
4 months ago
The folks at NTB Winchester were a joy to work with! Randy is a great salesperson and helped me arrive at a just-right solution when my front tires went flat. Jazz was incredibly knowledgeable and broke down the pros and cons of my tire options, she was a huge help and very personable. Will executed the work once the tires were selected and he was efficient and effective at plying his trade. Overall, I had a great experience here!

  Bobbo H
5 months ago
Took my car in to get much needed new tires. I had an estimate from the manager from a previous service. Randy the manager said he would honor that price. He actually came in much cheaper. Great service and personable.

  Darrell Clegg
a month ago
I had a small tire issue on the highway and turned off And found these people. I had no appointment They took me in right away because they recognized I was in an emergency situation. Worked with my budget and got me on the road quickly Five stars

  Danielle White
3 weeks ago
We got a flat on the highway five hours from home. Thank God we were close to this NTB!! Randy was extremely accommodating and got us right in for two new tires. Will worked efficiently to get our van ready to go so that we could continue our road trip. Highly recommend NTB!!

  Apple C
2 months ago
They have been taking care of my car since I moved here in Winchester. Jasmine and the whole crew are awesome folks. They are very polite, and concerns about your car when you have questions.

  Amanda Higgs
a month ago
We brought in our sons mini bike tire that needed to be placed on the rim. They all were so helpful to us. Didn t charge us anything to get it done! Thank you for being kind to my son!

  Christopher Woodward
2 weeks ago
Randy and Cody were very knowledgeable and helpful during my visit. Randy helped me price and pick out a set of quality tires and Cody installed them and got my brake fluid flushed in record time. Would return again!

  Michelle Miller
a month ago
Great service! Randy and Ryan did a wonderful job taking care of my car quickly. Clean and comfortable waiting area.

  Mike Nye
2 months ago
Easy process from start to finish. Friendly, they took my vehicle in right away, honest and up front estimate for service/repair, very fair pricing, and then I was back on my way. I will start taking all my vehicles there for now on.

  Jared
3 weeks ago
We had car trouble on a road trip. Far from home and seemed like we were running out of luck until we called NTB and spoke to Randy! What a lifesaver! Randy got us in very quick and Will (our mechanic) got us out even quicker! Thank you NTB!

  C. Perry (Mat� �k ala S� It�ptas�pa)
3 months ago
Ryan M and Randy were quite helpful professional and did a great job on my F250, with new set of BF Goodrich tires that look great. I was impressed with the big fishbowl glass in the waiting room, when they are not afraid to let you watch them work, it adds confidence that the work is being done the way you would do it.