Southern Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charming
4 months ago
Our salesman Trenton Abernathy was great. He listened and exceeded my expectations. The manager Jose Gonzalez provided me with deal options that I wasn t aware of. A upgrade to be exact. Which gave me more car within my price range. Justin Carr in finance was very informative and helped me get a complete maintenance package where I don t have no pay out of pocket for ANYTHING! This dealership has great finance & maintenance options. The staff is very accommodating and they LISTEN.

  Jenny Alexandra Chona Moreno
2 weeks ago
Today I had a great experience with the salesman Juan Martinez. He was on time, fast and he's known about the products is amazing! He had the best attitude and for sure I will come back to get my Suburban with him! Thank you Juan for your help and patience in my indecision. You are a Good Salesman Thank You Juan!

  leandra Llewellyn
a month ago
I recently purchased a car from Southern Chevrolet and had a great experience. The staff was friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect vehicle. The entire process was smooth, from test driving to purchasing . I highly recommend Southern Chevrolet for anyone looking for a pleasant car-buying experience please ask for Alex a true professional and goes above and beyond to help you close the deal. Thanks again.- Leandra

  Jonathan Gracia
a week ago
The environment was awesome. The sales associate was honest, respectful and fought for a great price. I would recommend anyone searching for a new or used car to go to Southern Chevrolet. When you do ask for Alex, he s the best.

  Jack BANE
5 days ago
I am dissatisfy with the service department! It been in there three different time for the same thing. First they tell me not to jump it; so the last time we didn't jump the car for they could test it! They said before; since we jump; they couldn't put the tester on it to see what the problem was! But that wasn't the case! And also nobody ever called me on the status of the car. I had a Appointment of Friday morning and they didn't get to until Saturday!. Which I didn't got a update so I called late Friday to see what the status was! Your service department needs to keep the customer up to date on a regular bases. If it wasn't for me calling to see the status who know when I would get a call! Jack

  Kaitlyn Watkins
2 weeks ago
Zach Byrd was the best financial director I have ever had the pleasure of interacting with. Kayla the sales rep helped us find our new car but Zach went above and beyond to make sure we were within our limits. Top notch man all around

  Andrew Lozada
a month ago
My experience with Southern was extremely pleasant from Nancy at Service to Alex G and Jose in sales, and Justin in Finance. I came into the shop in a really tough situation and within a week they were able to get me into a car that I was comfortable with for a fair and honest price. Alex did a phenomenal job finding me a vehicle that fit my needs and was practical for my situation and was extremely patient during the entire process. Really have to give it up to him for not being the typical car salesman and being pushy, he handled himself with great integrity and respect. Everyone was real upfront and honest about the entire process and it really made me feel like I was valued and taken care of. Thank you for all the help, I m proud to be a customer of Southern Chevrolet!

  Kendra Silver
a month ago
Had a great experience today working with Marty Bryant and Justin Carr. I definitely recommend Southern Chevrolet to anyone looking to buy!

  Kimberly Brickhouse
a month ago
Want to send a very special THANK YOU to Taryn and her team for working with me to get service for my Tahoe. We took our truck to another Chevy shop and they would not honor my extended warranty. Not only did Southern Chevy honor the warranty, they went above and beyond to keep me informed of the process along the way. We are truly pleased with the service we received. Very pleasant, professional and courteous. You guys are the best and you've definitely gained a new customer.

  NCB Lab
a month ago
I took my suburban in for an oil change and two weeks later they told me it needed a new engine. Once I check the oil level, I saw that it barely read on the dipstick. I truly believe the oil was drained and none was put back into the engine leading to the engine to fail. It was a 2015 suburban with 65,000 miles. This should have never happened! I ve been a Chevrolet owner all my life, and have totally lost all confidence in your product. The truck had only been serviced by Southern Chevrolet Dealership in Chesapeake Virginia.

  Garrett
2 months ago
Excellent customer service! Created a relaxing environment while discussing finances and had snacks and drinks for the whole family. Made the car buying experience easy and stress free. Would definitely buy another car here! Huge shoutout to Danny and Zach for helping me out. About a yearlong process was worth the wait.

  Vanessa Perry
2 weeks ago
The experience with Zach Byrd was amazing. Got me into the a vehicle my time enter the building. The finance process was smooth and fast. Thank you for all your help!

  Donna Brunner
4 months ago
We purchased a 2023 Chevy Blazer. Trenton Abernathy was our salesman. He was fantastic. Listened to the features we were looking for and then went over the vehicle to its entirety. The Sales Manager Joe Gonzalez was also great. He worked with us to get us where we needed to be to feel comfortable purchasing the vehicle and then there was Justin Carr in Finance. Went over the paperwork as quickly as he could since it was getting late and advised if any questions, to give him a call. Wonderful service from all 3 of these gentlemen.

  S Baum
a month ago
Took my Suburban in for inspection. Dealership had changed hands in the past year, so points that I had earned, from damage that my windshield, by previous opener of company no longer counted. I wasn t happy to hear this news, but the new owners crew did an excellent job of inspecting my vehicle and identifying a few issues that needed attention. I authorized the additional work, which would not have failed the inspection. The work was done in a professional manner, I even crawled under the vehicle and inspected the work performed.Bottom line, was that all work was performed in a professional manner at a responsible fee and done in a timely manner.

  dorika sherrod
3 months ago
First of all I was greeted with cheerfulness by Marty, which made me feel comfortable, and that I came into the right place. And then I met a bubbly guy named Justin, which helped out very well too. I also ran across some other good employees Mr. Trent, Mr. Jose and Danny they all was good with helping me make my decision and I can say that I am happy with my 2019 Chevy equinox black on black. So I do recommend if anyone is looking for a car to go to Southern Chevy on Western branch Boulevard and asked for either one of these guys. You definitely will be greeted with a smile and positive energy by Marty. And feel as you gained a caring friend with Justin. He stayed back late to make sure I was good and that meant a lot . And a cool salsa friend Jose was good and patient too. But kudos they all was good though thanks guys..

  Jackson Parrish
3 months ago
I had an awesome car buying experience at Southern Chevrolet. This was all made possible my my fantastic sales rep Alex. The buying process was smooth and I left knowing I had a sales rep that worked to get me the best deal possible. I can t recommend Alex enough, please ask for him if you are shopping for a new Chevy!

  Sam
2 weeks ago
Alex D and Alex G were fantastic. This was my first time buying a car and the proccess was so smooth. Highly recommend them for all car dealership needs! :)

  Sayward Layton
3 months ago
I wanted to give a big shout out to the few people who helped me in securing my vehicle thank you to Marty who assisted me with a warm welcome when I came in the first time to the store and was all for trying to help me find a vehicle that would fit me and for helping me throughout the process I wanted to say thank you to Joseph for securing my car so I was able to come in and get it before someone else did a really big shout out to Alex for helping me with all my issues about the car and instantly finding ways to fix the issues that I had about the car and JT who even tho he didn't know the particular store that well because he wasn't usually at that store he did an amazing job with helping me in the finance department thank you to all of you!!! I would highly recommend anyone to go here to get your next vehicle these people have a warm welcome and make you feel right at home while your there! And they have decent prices on their vehicles.

  melvin watson
2 months ago
Just purchased a 2023 Yukon Denali. Marty Bryant was phenomenal. He was extremely helpful and very courteous. I really like the customer etiquette he has making you feel assured you re in the right place to buy and that is exactly what I did. Go to Southern Chevrolet and ask for Marty Bryant, he will definitely find what you re looking for.

  Dantwan Gatling
3 months ago
Justin Carr did a great job. The whole staff was amazing. The customer service here is on point. I will definitely shop here again. Thank you so much! I got my dream car today

  MAB DEEP
a month ago
After receiving plenty of attitude and zero service from Southern Hyundai Chesapeake, the sister dealership Southern Chevrolet was able to service my Hyundai vehicle on short notice, with professionalism and courtesy. Of particular note was the care and understanding of the emergency of my situation by Mr. Stephen Harvel. Top notch AAA+ service rep. The Southern Hyundai Chesapeake service department should take notes and emulate quality customer service.

  ChoppaBoiiPhill
4 weeks ago
Justin Carr and Tyler Allen helped me get the best deals with the best experience ever!!! Super friendly and welcoming. First car purchase went smooth and they made me feel amazing leaving out

  James Boone
2 months ago
Had the best experience buying an Chevy Malibu here today. Danny sales rep and Justin in finance did an amazing job making this one of my best experiences buying a car. I definitely recommend coming here and buying a car. They great people to work with. I ll definitely buy another vehicle here.

  Candice Square-Miles
a month ago
My experience at Southern Chevrolet was very nice. Tyler Allen, Joe and Mr. Zack Byrd were very professional and accommodating. They worked with us and within our budget. Very pleasurable experience.

  Lydia Woodley
2 months ago
They fixed the problem. The same problem returned within days. After over a week of checking with the possibility of me maybe having to pay $2,400 for an outside inspector. They changed the motor. It was covered by the warranty. Another week without my truck. Picked it up after almost 3 weeks. The engine light came back on before I got home. It is for a different reason. I have an appointment for tomorrow. I am not very unhappy at the moment. I hope to be able to give a better review, later.Updating my comments.My truck has been fixed since my first survey. The team worked hard to find and fix the problem. Thank you team for your help.

  Christopher Allor
a month ago
It was a great experience overall. Salesman was phenomenal. He exceeded the standard in my mind. Not only was he attentive, he took the time to ensure we felt like valued customers. Overall, great experience!

  Lorraine Evans
4 months ago
Today went an purchased a new vehicle from Southern Chevrolet. From the moment I walked in the door the customer service was above an beyond. The atmosphere was friendly an welcoming. Alex, Justin, an Jose were Great!!! They were very knowledgeable about the whole purchase. They were very patient with me answering my questions!!! This is a AWESOME TEAM...GREAT JOB Alex, Justin, and Jose

  Dawn Hassell
a month ago
Our salesman, Danny was awesome. He showed us several vehicles and we test drove all of them. Joe, the sales manager was great also. Together they helped us find the right vehicle of our needs.

  Melvin Kearney
3 months ago
Amazing customer service!Mr. Stephen Harvell was very professional and represented the outstanding Chevy team beyond my expectations.Arrived for a service and was in and out within an hour. Mr. Harvell was very informative and respectful upon arrival and made sure that I was set up for success. The entire staff in the service dept just has a good vibe altogether. Awesome people at this location!Keep up the great work!

  Cherie Miller
2 months ago
Zach Byrd is the best finance manager I have EVER experienced and I have lived all over country. He will bend over backwards to make your car purchase the most outstanding in every way possible. He leaves no stone unturned. I will definitely return to him when I need my next vehicle.