AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tommie Fisher
2 months ago
Normally don't post on Google but this was worth it. On Super Bowl Sunday I went to the Auto Zone on George Wash Hwy as I had an issue with my battery and severely corroded terminal which could have been very costly. The young woman that assisted me, I believe she was the manager or the assistant manager me was very knowledgeable and professional. Moreover she stayed with me until my problem was fixed and provided great customer service! Good customer service is a dying art but I'm glad someone still does it!!

  Steve Nelson
4 months ago
Mr Anthony Blair he was the salesperson that assisted me while I purchased new batteries for the key to my wife's 2016 Ford Edge and he assisted me on picking out a gas treatment for the car also and in the past he has assisted me and making a lot of decisions on my other five vehicles while I come in as a regular customer and she's the manager she is outstanding too with her crew so thank them give them a pat on the back send them to heaven they're great people thank you and have a blessed day goodbye.

  Cody The Lee (CodyCabler)
5 months ago
Great place! Super friendly very helpful, knowledgeable people! They had all of the random things I needed and even a couple more I probably never willAlways a good experience!

  Joan Noble
2 months ago
They are excellent even if I have to take apart back I can get my money back or exchange it whatever I need to do. Thank you so much Joan Noble

  Darrell Winn
3 months ago
I enjoyed my time with the sales people., made me if comfortable. I don't know a lot but they worked with me

  Melanie
2 months ago
Toure and Brandon are the best! Toure definitely needs a raise.

  Thamer Alanazi
10 months ago
Mr. Traven was professional, knowledgeable and charming. I did not find the part I was looking for due to its rarity and belonging to a different country manufacturer. Patience and customer satisfaction here is top tier!

  David Chadwick
4 weeks ago
The employees are always cool.

  Kendrick Hall
5 months ago
I need win in need this is the place to buy all your Auto Parts.

  Marian Williams
a year ago
Wonderful staff. I had to leave my vehicle due to being broke down. Rain was coming and when it arrived on the tow truck I had seen that they had covered all of the windows with a tarp to protect the inside. That was very caring and highly appreciated

  Kim McCormick
3 years ago
I have always had great service at this store. I went in 1-20-2021 and was helped by Darius. I feel he went above and beyond to help me with what I needed. Today my daughter needed a battery for the car and again this gentelman helped her with the task of replacing the it. Good accurate cutomer service is hard to find these days. Darius and the other good folks at this store are what make a good experience happen. Thanks again.

  Notareal Moniker
a year ago
I ve been going to this location for years and the people are always helpful and friendly and that s why I keep going back! Deep Creek 1130 GEORGE WASHINGTON HWY is the location to go to if you re in the area!

  Jaime Benjamin
3 years ago
I went to autozone today to buy a new battery with my 6 month old along for the ride. Donovan didn't hesitate to volunteer to lend a hand to help get my car Set up. He was very knowledgeable, polite, and a professional at small talk! He was quick and gave me a few other things to keep an eye out for. The entire store was friendly and made the situation easyI highly recommend this store and the work they do!

  Tiffany Cherry
a year ago
I came in 40 minutes before it was time for them to close and still received excellent customer service! William C went above and beyond to help me. I couldn't thank him and HIM enough for the help!!

  Wendy Miles
3 years ago
Went to this store this morning and Isaiah and Tasia helped me and had EXCELLENT CUSTOMER SERVICE! I took the alternator back this evening and Donovan and Lee helped me and again had EXCELLENT CUSTOMER SERVICE! The experience I had with all of them today will definitely have me coming back to this store. Please recognize these 4 employees for their outstanding customer service!

  Louis Cypher
3 years ago
Nothing negative to say about these guys. As far as what's in stock or pricing, there's not a lot of difference in auto parts stores. What does make the difference is the staff, and these guys (and gals) are the best. Always friendly and ready to help with advice, or to run out to your car to check what code it's showing, or even to test your battery and alternator. Never had a bad experience at this store. Even if it's not the closest parts store to your house, it's worth going out of your way. If you need something for your vehicle this is the place to go!

  Amber Keddrell
6 months ago
People were very helpful and nice

  Mike Jaggernautt
10 months ago
Dude at the counter smelled like a San Fernando Valley bum and was about as knowledgeable as an ameba. But I got the stuff I needed.

  Nevaeh Cannon Price
3 years ago
We came at 8:50 on a Sunday and our car wasn t starting. Tanisha and young man made sure we walked out of there with the best assistance and our car running properly. I recommend coming to this location for any battery needs. They are amazing.

  John H
3 years ago
Lee did a great job. I needed a new battery and wanted to make sure there were no problems with my alternator. Lee swapped out the battery and tested my alternator. To my relief, there were no problems with the alternator. I was in and out. Great experience!

  Deborah Calvert
7 months ago
Great place to pick up auto parts. Good service.

  Lynn H
a year ago
Very nice and helpful employee's they take time to help, my place to go whenI need auto parts for my vehicle ,(update March 20th 2022) I was having trouble with my power windows on the car going up and down and getting stuck, so I asked this employee told him the situation he immediately knew what to get sold me a product said this will work, and I asked him if he'd help me came out sprayed both tracks on the window and the windows go up and down just like brand new his name was Gage and very helpful and professional!

  Kathlyn Richardson
3 years ago
My car kept haze take to start for so many months and I though it was the starter. AutoZone employ�e told me that battery is 6 years old and the car cut off and it wouldn't start. It it was the battery. He put the battery in the car and the car start right up. The employee was very polite and professional and he knows his job. I take my car to AutoZone because I get excellent service. That's why I gave it five stars. My car drive good and thanks.

  James Gazard
3 years ago
Truck needed a jump to start. Drove to AutoZone 2018 on George Washington Highway. Excellent customer service. Lee cleaned off the terminal corrosion and tested battery. Unfortunately had a dead cell. Lee installed new battery. All during process had great conversation about his and my US Navy experience. Definitely recommend this store and Lee as salesperson.

  Kiara Boone
3 years ago
The workers at this establishment are very helpful and nice. A worker named Lee assisted me when i wasn t sure what type of bulb i would need for my headlight. Lee also installed the bulb for me fast and efficiently.

  Jeremy
5 years ago
2 ladies behind the counter was absolutely no help. They wouldn't get a few different seals from behind the counter to see if I could make it work for my application . Zero attempt to help. Just reassures me why I shop at advanced auto and orileys.

  Sonya Cherry
a year ago
Everything in the store was easily accessible. The associate was friendly, knowledgeable and great at multi tasking.

  Fred Pettus
4 years ago
I went to this store to purchase a headlight for my new truck. I worked with Donte. He quickly You Tubed instructions to install the light. The light had to be installed through the wheel well. He truly went above and beyond the call of duty.

  shinee cruse
3 years ago
I normally visit this auto zone because of the convenience but today I will visit someone else. I called to ask for a part and he had me on hold forever. I m hearing his conversations with others and people laughing as well as the person that answered the phone. Not once did he tell me anything on the lines of hold please. Basically had me on hold for over ten mins without saying anything. I am a manager where I work and this behavior would be unacceptable.

  Jeanette Duck
a year ago
Auto always have all my auto needs. They weren't so busy by the end of my visit so one of the employees was able to help with an item on my license plate. Thank you do much.