Take 5 Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Atkins
2 weeks ago
Great experience! Somewhat pricey! I love the double check on everything! It s amazing how under paid and what a great job they do ! It s hard to find someone to change your oil! They didn t try to up sale and greeted us with a bottle of food lion water! We never left our car and it took about 30 minutes ish! It was a Sunday afternoon!

  Sabrina Gomez
5 days ago
This was the best experience of my life as a woman who knows nothing about cars! I will never go anywhere else again!! The staff made a lasting impression on me! Their kindness, how fast it was, the convenience of being able to keep my kids in the car!!We were in and out in less than 15 minutes and they gave me valuable information about some issues I ve been having with my car. They could tell I was a woman who just had no idea and they really took the time and went ABOVE and BEYOND and it meant the world!! I truly felt so much relief after I left and I will never again get my oil changed anywhere else!

  Kaelani
a week ago
I definitely recommend going here to anyone looking for an oil change. It was the most affordable in the area and they offer all kinds of discounts. I was able to use my military discount and get 25% off. You just pull up and wait in your car, and one of the technicians offered me a bottle of water. They were very polite, professional and quick and even gave me a discount on an air filter. 10/10 definitely recommend!

  Sarah Cleveland
5 days ago
These guys are great!! Very short wait and very fast service!! Plus they were super nice super polite!! Having used jiffy lube in the past, I had recently received very poor service from them, (won't be going back!) So I passed this store and figured I'd give them a call, not only were they cheaper, they also offered a discount that jiffy lube refused to give. Nuff said there!! They now have a long term customer, if you've read any of my reviews, you know, I don't do bad customer service. Definitely go see these guys, they will take good care of you, even if it is only 10 minutes!!

  Megan Brinsfield
3 weeks ago
First time at Take 5 was a great experience. Glad I didn't have to get out of the car on a cold day. They have a good team setup to move things along quickly. I appreciated the small touches like cleaning the windshield, showing the oil stick, and replacing tire valve caps at no additional charge. Super convenient location and friendly folks - I will return.

  Joel Frank
a month ago
Fantastic service. Polite. Professional. Quick. Joy to watch how the employees work with each other. Great communication with me and each other. A bit more expensive than Jiffy Lube but will go back every time I need an oil change

  Matthew Byler
a week ago
11/10 highly recommend. My first time there. Haven t found a good place in cville to change my oil until today. Super fast. Great service. Their whole team works together. You can stay in your car. Basically the same price as everywhere else.

  Angela Wilbur
a week ago
I went to get my oil changed and car checked out. I just moved to the VA area and have never came across friendlier service anywhere. They were great. And very quick service. I definitely recommend for anyone looking.

  Jade Faulkner
4 days ago
Not one to usually leave reviews, especially for a car place but I was so impressed I had to share. I was in and out within NINE minutes. They offered me a cold water when I pulled up. They were incredibly kind and patient. Didn t try to sell me on anything except the service I was there for. They were clean. Polite. I will go back here every single time from here on out!

  Bekah Powell
2 months ago
I have been to Take 5 several times and have been so pleased every time! They have excellent safety protocols, very efficient in getting people in and out in a timely manner, and also take an extra second to make sure everything is working properly and that there are no leaks. They have a great crew of people, and are always so friendly. I am greeted with a smile and a bottle of water everytime I go. I definitely recommend!!

  Evelyn Graves
a month ago
First time coming to take 5 and the customer service was better than I could ve asked for! The guys were so considerate and thorough, and recommended other fixes in the future without forcing the sale which was great. Already going back same day to take another vehicle, I ll definitely be a frequent customer!

  Alan Lagree
2 months ago
Fast, efficient and friendly oil change! This was my first experience with Take 5 and I was very impressed. Assistant manager welcomed me and explained the process and optional services. At no point was I pressured to buy any add-ons but I did take advantage of a new air filter (mine was rough). I'll be back!

  Rachael Kesler Palm
a week ago
Extremely friendly and efficient people. Cant believe how fast they changed my oil, cabin air filter, and cleaned my windshield. They were really great to deal with, too.

  Maddie
2 months ago
Second time going to Take 5, 10/10 once again!I was greeted and brought in as soon as I pulled up for my oil change. (The first time I went, there were customers ahead of me and it took about 15-20 minutes to get serviced due to complications in one of the bays. That time, they gave me a discount in addition to their usual superb services for the wait.)Since it was second time, my information and record of my previous oil change were in the system. They immediately got to work after confirming that I would like the same oil from before. I was worried that I'd have to redo the process of logging my VIN, car details, etc., but was so relieved that it was even simpler this time.The workers are always professional, focused, and communicative to each other and the customer throughout the service. They also top off any fluids that they notice are low, which I love as someone who's not familiar with car maintenance!

  Meredith Martin
a week ago
Could not have asked for better service. Very efficient and thorough. Will absolutely return and so will my husband who was equally impressed.

  Lauren Mahrous
2 months ago
I had my wipers on and one of my windshield wipers popped off and bent the other one during my morning commute to work. I came into Take 5 to see if they could help me out because both were broken, they could see I purchased the wipers from them a couple months ago in their computer system and said they were covered under the warranty. They gave me a whole new set of wipers at no cost. I was really thankful they helped me out quickly and didn t charge me! It was wonderful, I will recommend them time and time again!

  D D
6 months ago
When shown the engine air filter the mechanic stated it was, "reeeaaally dirty." and told me it needed to be changed once a year. I declined and they asked if I was sure, making it sound like I was making a mistake.It was white with a few specks of dirt because it was changed in June. When I challenged him, he said I didn't let him finish and it wasn't THAT dirty. I am a woman and always wary of being taken advantage of. I will not go back to that location because of this.The service beyond that issue was good. It's a shame I was pressured and lied to about my fairly new air filter. I'm sure that works on a good number of people.Attached are photos of my REALLY dirty engine air filter.

  Robin Francis
3 months ago
Knowledgeable, professional, efficient and thorough. They fully explained everything they did and answered all of my questions. This was my first time there, but I will come back when my car needs another oil or air filter change. Great service!

  Morgan Mott
4 months ago
The staff was all very polite and professional, and got me through so quickly! It was freezing cold out and they didn't even look grumpy going about their work. A bit expensive for an oil change but the convenience and speed is sometimes exactly what you need. The staff also modeled consent perfectly, announcing their intent and asking permission when opening a door or reaching in through the window.

  Johnny Bechtel
3 weeks ago
Quick and easy. Great staff. Great service. Better than any other oil change place. Started coming here 6 months ago with both of my cars. Never going back jiffy lube

  johnny bates
a month ago
The service was quick and professional. The techs double checked each step they took to remove the old oil and filter. The extent of the service was explained and future offers were covered. I was definitely recommend this service to my family and friends.

  Brandon West
a month ago
I got an oil change at 7:00 on a Friday night, which is amazing in and of itself. The staff were all really professional and the safety protocols were great. They did a good job.

  Christopher Barry
4 months ago
I pulled right in and was greeted professionally. The gentlemen working there changed my oil, rear wiper blade and checked my tire pressure while I waited in my car. After cleaning my windshield and resetting my oil change light, I was out of there within minutes. I feel that they were prompt and courteous and it required no appointment!

  Geremias Scott
a week ago
The guys there were super helpful and even though I had no idea what to do they guided me through it, the oil change was so fast and they were really nice!

  Sian Williams
5 months ago
On Oct 13, I visited the Charlottesville, Va location. After an extended wait time, I gave the worker the benefit of doubt, although she was clearly struggling with the oil change. I spoke to AMY the manager on duty and very quickly was dismissed and instructed that the worker would be done shortly. I explained that there had been 2 other oil changed in the bay beside me. She offered me two options: a coupon OR the option was simply not return. I then explained to AMY that my tires were not checked although listed on my receipt. I stated my glass cleaner still was not topped off nor windshield cleaned as stated on my receipt. Finally the windshield was cleaned as I reminded AMY before I left and the tires were not checked. I did not receive a reminder sticker as well nor did I receive the coupon. Upon calling the customer service number, there is no agents available for the past 2 days. This location just opened in Charlottesville and with the leadership of Amy and her unprofessional demeanor and appearance (neck marks hickies) they will struggle.Take 5 responded to this post giving me the customer service number that I have been calling for 6 days. No response. Clearly the corporate level is to blame for the local level of service. If in my comment, I stated that I had not been able to contact customer service, why suggest I contact customer service?Service: Oil change

  Gail Ward
2 months ago
I was very pleased with my visit. The employees greeted me with a bottle water and a smile. The service was incredible they answered all my questions. They announced the process as they worked together as a team. I m glad this business came to Charlottesville. I rate this service A+

  Chris King
a month ago
Very quick and polite. But they didn't have the oil I wanted on hand, that they had advertised all over the building. Had to settle for the cheap stuff. I will return 100%

  Jon Roller
a week ago
They didn't have the oil filter for my 2018 Ford F150. I waited about 15-20 mins to find this out. They were courteous and apologetic but not overly professional.

  Kris Hutchinson
4 months ago
Pulled in on a whim on my way to another mechanic because I saw the bays open. When I pulled in I was greeted with a complimentary bottle of water. Professional and transparent about what they were doing and what they couldn t (their air compressor was being worked on so they couldn t inflate my tires). Gave me my options but never pressured me to spend more. Definitely will return!Service: Oil change

  Jessica Devine
3 months ago
First time visiting a Take 5 and it seemed like a well-oiled machine (pun intended)! Amy was facilitating my oil change and she was really on point with keeping up with all the cars in the bay, what needed to happen and when, and seemed excellent at making sure all safety precautions were followed. I will definitely come back.