BMC Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Lindquist
6 months ago
Honest. Knowledgeable. Quick. Caring. These are just a a few of the words that gives BMC five stars. The owner and techs thoroughly explained the issues with my vehicle and went above and beyond to make sure my car was well taken care of. I literally spent hundreds less than I would have at the dealership and the service was better. 100% recommend this shop for all services.UPDATE: it s been two months since my last service with BMC. I had to take my car back in for a service engine light and some problems with my suspension. It s hard to believe, but this experience was even better than my last one! Everyone there is so very kind. They treat you like a very valued customer and they care about making sure that everything is done right, is cost-effective and very transparent. Everything is explained thoroughly. The most incredible part is the honesty and fairness with the prices of parts and service. They go WAY above and beyond to make sure you re treated fairly and that the work has been done to the highest standards. Bottom line is they love what they do and they will make you feel confident that you ve chosen the right shop. I can t recommend them any higher.Services: Transmission, Exhaust, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Tire rotations, Engine repair, Auto maintenance, Oil change

  Waqas Ilyas
8 months ago
Amazing service from honest and sincere people! Chai was outstanding at explaining everything wrong with my BMW 7. The Sterling BMW dealer was about to rip me off with an unbelievably long list of repairs that would have virtually replaced the car with parts for everything and topped 10 grand! But Chai focused on the important things that needed fixing and left off the stuff that the dealer claimed had to be repaired . BMC saved me a lot of money and the car works perfect now. Chai and BMC are honest and excellent service and repair people for your BMW! Go nowhere else for your service. Special thanks to Toni who was so kind and reached out to update me throughout the process.Service: General repairs & maintenance

  Mohamed Hassan
5 years ago
I have nothing but great things to say about the services of BMC. I have been bringing my car BMW 325i 2001 since 2013. They are super friendly and knowledgeable mechanics, They saved me thousands dollars on parts and repairs compared to the dealer. I bring my vehicle for maintenance annually and they take care of whatever needs to be done, repairs, oil change, winterizing etc. they only tell me what needs to done and don t do any unnecessary repairs. They are great and honest people. They have my back as far as I own this old car. I m glad to have found BMC and I have recommended them to couple of my coworkers.

  Sam Khaan
a year ago
I ve been going to BMC for almost 10 years. Brought all my BMWs and family members cars. They are literally the smartest and best mechanics for all cars. Honest and great pricing.Services: Transmission, Exhaust, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Auto rear window replacement, Engine repair, Transmission replacement, Brakes, Auto battery maintenance, A/C installation & repairServices: Transmission, Exhaust, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Auto rear window replacement, Engine repair, Transmission replacement, Brakes, Auto battery maintenance, A/C installation & repair

  Ayesha Iqbal
3 years ago
Even 5 stars is not enough for BMC Automotive. I have been a customer since 2012, once my first 3 series got out of the warranty period and I am now back again that my second 3 series is out of warranty. I had a scary incident on the weekend where the brakes of my car failed and I ended up on a sidewalk to avoid a collision with traffic in the intersection I was barreling towards. I called them up on Monday morning (panicked) and the car was with them by afternoon. They spent HOURS looking into this for me and could have come back with a list of repairs knowing they had a terrified customer on their hands. They were honest with their findings and I can t even put in words what it means to find a place that will tell you the truth, not inflate to make a few hundred dollars (or more) at the expense of a shook up customer. This isn t the only experience I have had that has shown me their honesty. Pre-pandemic, I had brought in my car for work that cost me around $400 while the dealer quoted me over $800 (!?!). That aside, I thought I had an issue with the settings on my radio, another way any other shop could have easily made money as I was convinced there was a problem. Not BMC, someone sat with me and showed me there was no issue and what I was doing wrong. You just don t see people like this anymore. So when they tell me something is needed for my car, I don t question it. Their humanity and honesty speaks for itself, they have a customer for life.

  Francis Trinh
3 years ago
BMC Automotive Services is one of the best BMW repairs in Northern Virginia. I have been a customer for almost five years now and I give it Five Stars. I have spoken with other BMC customers from North Carolina and elsewhere. They wouldn't trust any other BMW dealer mechanics except BMC Automotive Services. You can expect to save a lot of money because the honesty of BMC.

  maria angelica Ballen
2 years ago
Chai and his team are as good as they come--Trustworthy and willing to go the extra mile! I saved $650 having a timing belt changed as compared to the dealership and a lot on other repairs and maintenance, too. They have performed repairs on two of our Japanese- and German-made cars, and we could not be more pleased!Services: General repairs & maintenance, Auto engine diagnostic, Wheel alignment, BrakesServices: General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes

  John E.
6 years ago
I have had service done at BMC automotive for several years now. They have worked on my BMW 325, a 325ci Convertible, and an X3. Their work is excellent, always on time, and communication is wonderful. Pricing is always fair and always below dealer pricing (except for oil change promotions at the dealer). I have had the dealer misdiagnose problems and Chai has always figured out the problem, while saving me thousands of dollars on repair costs. BMW's are not inexpensive to maintain, but with BMC having my back, I continue to own these well driving vehicles.

  G Kruck
9 years ago
I took my 2006 325i in for a battery problem wherein the car wouldn't start without a jump, for which BMC charged me $100 for a diagnostic. I figured I'd try BMC based on reviews here, and because I'm not hugely price sensitive, the $100 wasn't a big deal. However, after running the diagnostic, they recommended a new battery at a cost of $515, literally $200 more than competing shops within a quarter mile of their site. That left me feeling like they were trying to take advantage of my car's condition--not a good feeling. For that, I would've given them an average rating...However, then I looked in my trunk to see if the BMC techs had done anything to the battery. While I was doing my own checking before taking the car to the shop, I had removed the trunk's battery cover (the cloth/felt part of the car that sits atop the battery) and removed the arm that keeps the battery in place. It turns out that BMC didn't bother to even physically look at the battery, or if they did, they didn't bother putting the arm or the battery cover back in place--they were both rolling around in the trunk freely. For $100, they didn't even bother to visually inspect the battery itself, or at least didn't bother to put things back in place. I don't know what kind of shop doesn't bother to look at the source of the problem, but it's not one I'll go to again.Try Viking Automotive down the street for way better prices and service that actually fixes issues rather than recommending outrageously priced services.

  Madeleine Gibbs
6 years ago
I have nothing but great things to write about BMC. In the automotive repair business, the ideal is excellence at a reasonable price. They fall into that category. I have a BMW that has had serious problems over the years. Case in point, squirrels ate up wires and destroyed abs system. That is an expensive fix but BMC found a way to make it work for me. Back in 2011, I had a leak in my sunroof which water damage destroyed the fuses under the carpet on front passenger side. What a mess...nothing worked.. any other garage would have made it prohibitive but they were able to fix it reasonably and it's been good since then, 7 years. Plus they are nice people!!

  Sp Ngmwngpnt
a year ago
Friendly and knowledgeable service agent and reasonable cost. Highly recommended. Talked to Mr. Somchai. He is so friendly and knowledgeable. He did not just only fix but also provided good advice to avoid higher cost on engine repair. I would definitely go back to this service again and again.

  David Graziano
5 years ago
BMC Automotive does great work. Specifically Chai is an excellent mechanic and does superior work for an affirdanpble price. When I first came to him ~7 years ago, he fixed poor work from another mechanic. From then on I was hooked. They provide a loaner car whenever possible. And with Chai s prior background coming from a BMW dealer it s apparent he knows what he s doing. I m on my second BMW and Chai/BMC is the only guy I d take my car.

  Vasun Sipharak
11 years ago
I love this place. Extremely knowledgeable, professional and honest all at rates that can't be beat.There is no better place to have your BMW serviced and repaired in the DC area.

  Mid Atlantic Accounting
7 years ago
Friendly, honest, reasonable prices, and good job on the work. Richard is the most helpful person I ever met. He work above and beyond to get what customer need and he is very knowledgeable. I definitely would recommended to anyone.

  Clifford Tabarias
6 years ago
Good rates and really good service. Super friendly and they addressed to all my needs for my 2007 BMW 335i.

  Omar Khan
a year ago
The best place to take your BMW of any year for quality service - best in class.

  Pook Trinh
4 years ago
The best place to let them take care of your BMW! Honest, friendly, with reasonable pricing!

  jmaine804
9 years ago
They do great work here and address my concerns to the fullest with the vehicle everytime, unlike the dealer. They've gained my trust and I will continue to bring my car here for service.

  T.J. Pike
7 years ago
Useless shop, don't even bother coming here. The guy seemed friendly and honest at first, but the estimate that he provided me kept rising by the hour for a job that the dealership would have probably done for much cheaper.

  Michael Spence
6 months ago
Best repair for BMW and great serviceService: General repairs & maintenanceService: General repairs & maintenance

  James Sue
6 years ago
Amazing service! Very honest people that gave me a way cheaper deal than the dealership.

  brynn blunt
a year ago
Detail oriented. Great customer service.Workmanship stellar.

  John Taylor
7 years ago
Ditto another post: most honest guys I've ever dealt with. I would never consider going anywhere else

  Summer Reign
5 years ago
My husband is a great mechanic

  purna acharya
5 years ago
Friendly customer service