AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Freddy Solis
2 months ago
Now Open! This new store will save me so much time. There are plenty of parking spots and conveniently located near the Safeway gas station. I'll definitely be visiting this store during the weekends and keep my car clean and running smoothly.

  School Teacher
a week ago
I recently purchased headlights for my car, intending to install them myself. However, I mistakenly grabbed the high beam instead of the low beam. Despite the manager's involvement with another customer or family member at the time in the parking lot, I expected at least a courteous acknowledgment, which unfortunately did not happen. Realizing my error within five minutes, I promptly returned to the store.Upon explaining my situation and seeking an exchange, the manager's response was disappointingly rude. He condescendingly questioned whether I had "pulled off the product from the shelf with my bare hands", insinuating fault on my part. Despite my explanation and admission of the mistake, his demeanor remained abrasive until I left.I found his lack of professionalism particularly troubling, especially considering the store's new status and the importance of making a positive impression. Although he replaced the product with an opened (possibly damaged or used) low beam at the same price of $42, I left feeling dissatisfied with the experience.Instead of empathizing with my mistake, the manager immediately assumed fault and questioned my integrity.As a woman who took the initiative to replace the product herself, encountering such dismissive behavior was disheartening. I hope for improved treatment in the future, not just for myself but for all customers who deserve respect and courtesy.

  mark york
a month ago
My check engine light came on. Ron S. showed me how to use the Diagnostic tool, I used it, came back in, he ran the report and went over it with me. He showed me the issue and the part needed and suggested a fix that was quick, easy and free. In and out in about 5 minutes. He was friendly, helpful and informative. A+ service. Thanks Ron!