Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nathan T
4 months ago
We went to get 2 tires replaced on a Wednesday evening. There was one technician working then and he was overwhelmed. I was told that it would be 2.5 hours before he could get to me. I really felt for the guy because he looked worn out. We left for another day.

  S
7 months ago
Mostly friendly group, but I'm sure they broke my tire sensor after replacing my tires. All were working perfectly beforehand. Then, they tried to say it was faulty. Even though I specifically asked the guy about if before leaving and he told me to just drive it around and it would reset itself but obviously did not. Basically, none of them did anything to try and fix the issue, which is why I'm giving 3 stars.

  David Beck
10 months ago
Auto center was closed at 1:30 pm. No signage to state it was closed. Employee was short and didn't seem like he wanted to do anything. Went to get halogen bulb for car and they didn't have it. Had to walk all the way around building to get to my car because he wasn't at desk in auto dept. Screw Wal-Mart.

  Jenny Cress
4 months ago
Pctn Auto is great service and great people. Great prices too.

  Patti Stephey
6 months ago
I always get my oil changed here, and they do a good job. Wait times are longer than normal, but not the facilities fault.

  Michael Pawlik
a year ago
They repaired my tire when I had a puncture on a road trip. They weren't very organized, but they ultimately did a good job on the work and it was only $15.

  liam bonney
3 years ago
Not very polite, and there appears to not be an order to which it goes. We had to change into another bay over five times just to check a tire, after we just let them move it where they wanted, after that one guy went over to each person and told them what we said, I assume he was being rude about it by the way they were looking at us. And even after all that we did get the tire back, they said it was rotten and put it in the back of the van. We thought they ruined the tire and we were about to leave, then we had an idea to check the back, they tried to steal the $80 hubcap! I would recommend just driving somewhere else, it s not worth the hassle for terrible service, and them potentially stealing from you.

  Jeffrey Wilson
a year ago
Got in quickly and the work was done within the time frame given. Cashier was pleasant but TLE shop workers were cold and indifferent.

  Samantha Foster
4 years ago
One of my front tires had completely shredded and I needed new tires before driving back home (3.5 hours away, I was up visiting family.) It being Saturday and closing in on noon, Walmart was the option besides Sams (who sit the phone down and walk away when you call, but that's another story.) Several really obnoxious things happened at this visit to get a new pair of tires:1. After going in and putting in the request for service at the desk, I was given a paper and told to wait at the bay. A technician curtly told me that I needed to move... when I asked why, he said that the woman in the other vehicle had an appointment. Come to find out, she really didn't. But, she has been waiting over an hour for service and was finally being helped after finding a boss in-store and complaining.2. Our vehicle was finished with no notification that it was ready... is that not the point of providing your cell phone number? I have used other Walmart Auto Care Centers, and that was the case. My husband even went to ask if was ready and was told no when it actually was. We wasted an hour waiting when we didn't have to.3. We requested that the tires be rotated... new tires on the back, old to the front. Ok, no problem. Did not happen.4. We requested to keep the old tire that was still ok when the attendant asked. Not only was it not returned, but when we asked for it back, we were given a tire that I can confidently say was not the right one.Please do yourself a favor and go to another tire shop if given the option- the experience here was ludicrous. Are the tires cheap? Yes, but the service is awful.

  mike blevins
8 months ago
One guy in particular, such a nice young man, and did a great job..

  Imani Cartwright
2 years ago
Great service all questions were answered in a timely manner. Although they didn't have what I was looking for the lady was really helpful and even offered to try to get that item back in stock for me next week!!!

  Claudette French
a year ago
The lady who answered in service was very friendly. Service tech was very helpful. Would definitely do return visit.

  Brenda Adkins
a year ago
Awesome as always. Got a set of tires on my vehicle as I shopped.

  David Austin
a year ago
Orderd tires on line said was ready to pic up. Then I get there and they tell me not a tire in hole store to fit my car

  Jeanette Hedge
a year ago
Good for oil change just check to make sure the get it full is all I recommed

  Jim Brewster
a year ago
Went to the auto center they don't want to work just show up would not wait on me.

  Kayla Hatfield
a month ago
Horrible customer service.

  Kameron Stout
3 years ago
Will strip your drain plug on oil pan out making it leak. They will also put your lugnuts on way too tight.

  Jeannie Damron
4 months ago
Excellent service

  Aaron Hale
4 years ago
Terrible experience! They make up excuses to get out of work, lazy lazy lazy. Go elsewhere

  Amber Mcallister
2 months ago
Fast service

  Nicole Martin
3 years ago
Incredibly rude staff. Not helpful at all.

  ReinField
9 months ago
Lil pricey on tires.

  Carmenita Lewis
3 years ago
Always polite, helpful and timely.

  Mark Gremore
a year ago
Good customer service

  Ernest Cox
2 years ago
Great friendly

  Amy Catron
a year ago
Excellent service

  Leivy Rafael Prado toyo
a month ago
Excellent good serviceExcelente buena atenci�n