Moore's Body & Mechanical Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Cade (vtchopperdude)
6 months ago
Great work, fair prices, and unbeatable customer service! I brought in a motorcycle fender for paint and even though it s not something they normally do, they did a great job! They quoted me a reasonable time and price, and met both! Happy customer!Service: PaintingService: Painting

  Amy Gray
5 months ago
This place is the best body shop I've been to! They were amazing from start to finish. Customer service was excellent, the work was perfect and fairly priced and they didn't try to upsell me. My car was vacuumed and so clean when I picked it up. I don't often leave reviews but felt I should because I was so pleased.Services: Painting, Body & TrimServices: Painting, Body & Trim

  MHDrone
2 years ago
Moore's is an excellent shop, the best I've ever been to. After totaling my truck and receiving less than it would take to perform the repairs from insurance Moore's actively worked with me to find a way to make the repairs within budget. I was able to source my own body panels which they happily knocked back into shape. On the final batch of repairs, they told me to expect to have the truck back in two weeks but completed the work and had it ready for pick up in 4 days. Despite the extremely quick turnaround they did not cut corners but instead performed more work than I had asked. While I had only asked them to paint the sides of the truck bed, I found that they had buffed out my door (which was also damaged in the crash, but I opted not to repair due to budget constraints), painted partly under the bed liner to fully conceal the previous paint and between the bed and cab, and pinned the plastic wheel well liner back in.All in all, Moore's is an honest shop, does excellent work, and is owned and operated by great people. I highly recommend them and will definitely return to them anytime I need work done.Service: Body & Trim

  Gayle Webster
2 months ago
They did a beautiful, very thorough job on our truck after we hit a deer! We were very pleased!

  Hansen Ball
a year ago
My Subaru had an interaction with a bear out by Pandapas Pond - The bear seemed fine, but the front end of the car was a little messed up. Moore's took care of it, and it is not even noticeable. Great interactions with the helpful folks in the office, who coordinated everything with the insurance adjuster. The interior of the car looked great, too - It was very clean when I picked it up. Excellent attention to detail! I hope that I do not encounter another bear or similar, but if I do, I know where I'll go.Service: Body & Trim

  Zane
11 months ago
They fixed my bumper at a lower price than the insurance company estimate, saving me a lot and washed my car s both exterior and interior. Awesome service as always. My favorite body shop

  Heather Cox
2 years ago
We purchased a used truck from an independent dealer and were worried about rust and safety. We brought the truck in for a full body review and received excellent personal service from four different employees at Moore's to explain the status of the vehicle and what our options were. We are EXTREMELY grateful for the honest and respectful service to ensure we have a safe vehicle for our child to drive...thank you!

  Albert Walters III
3 years ago
Eric here was super helpful with diagnosing my vehicle's airbag light, This guys is a great worker along with everyone else. This business was super affordable and did not try to sell me any extra service, they knew I was there for a diagnostic only and that I would be making my own repair. They were right on time and were done in a few minutes, I did not wait at all. Highly Recomended.Service: Auto engine diagnostic

  Blacksburg M
10 years ago
After having my car fixed several times at a large body shop in the area with less than satisfactory experiences, I gave Moore's a try and I'm glad I did. They were very professional and did a GREAT job. The color matched perfectly, the car was dropped off and picked up at the promised time and it was done right the first time. I'm pretty sure the actual cost came in a little less than the estimate. The best part is that they're local so I was able to just walk down there and get my car... no need to drive out of town. I will use them again in the future.

  John Abadie
a year ago
Repaired and replaced rocker panels and rust on frame of my 2001 Jeep 2 years ago. The repairs were not completed on time.I had to wait 4 hours after they were scheduled.The emblems were incorrect and had to be ordered then they refused to install them.Just 2 years after the frame damage was completed the rusted areas reappeared and Bobby refused to fix.Service: Body & Trim

  Kaye Kester
6 years ago
Very helpful, and incredibly reasonable prices. Needed my spark plugs and wires replaced; Moore's did the job for much less than other mechanics quoted me. Great service, upfront and honest about the work and time it would take. One of the best mechanics in Blacksburg for sure!

  Polina Gashnikova
5 years ago
Great service. Took my car to fix the bumper after I was rear-ended and also asked to change rotors/break pads. Wes was very helpful, he took care of all work with insurance and did an amazing job straightening/painting. The service staff were all very helpful and nice.

  Debbie Sullivan
3 years ago
Moore's has been our trusted auto shop for many many years. Started with the affordable repairing of multiple tire punctures during the (endless) construction in our neighborhood, and on to affordably maintaining our multiple college students' vehicles throughout the years. We trust their good service and we trust them to be honest about what needs to be done. We hope they're around for many years to come. Thank you, Moore's!

  Shichan Kim
4 years ago
I went to auto specialist and M&M tires, and moore s to get my 2006 Ford fusion inspected. I was chareges $1690 at specialist, $475 at M&M tires and $305. They don t have an inspector so I went to M&M to get another quotes and brought my car here to get all fixed. If you are getting a quote on your car here, please bring a quote from other stations and the owner will find the cheapest price for the same repair. They will probably give you the cheapest quote possible. Some people says they are not professional business but if you want to get professional business and charged more at other places that is fine but if you car looking for a very affordable repair without any ripoff, I highly recommend Moore s.They repaired my exhaust pipe which was noisy before and it is very good and quiet after repair. I felt sorry for not paying enough for parts and their labor. They find the cheapest parts from Napa which lowers price of your part.The only cons I found was that I was promised to get it fixed by noon but it took three more hours.

  Ashwin M. Aji
11 years ago
Had a broken mirror, so purchased a mirror online and asked Moore to install it for me. They installed the mirror well, but made a mess on the door panel. They first removed the entire door panel, then installed the mirror and then installed the door panel back, just the way it should be done. But, there was some grease on my panel and my handle's coating had been scratched. When I asked him about this, he was rude and told me that the coating must have come off earlier and was not his fault. He also asked me to ignore the greasy mess and tried to rub it off with his saliva. Just found this attitude to be rude and gross, but the mirror installation was fine. I find the handle scratch to be a small thing, but irritating nevertheless. He also told me I could replace the handle for another $35.If you don't care too much about the smaller details and cleanliness of your car, then go for Moore's. But, overall I just feel that Collision Plus may be worth the money if you want to have peace of mind when you drop off your car at a body shop. Overall -- decent job and inexpensive, but not professional and quite rude.

  Kaitlin Schaub
5 years ago
I was in an accident a month ago and went to a different body shop. Although they fixed most of the damage, they still left plenty marks on the car. When I explained my situation, Moore s immediately said that they could help me. Bobby walked me through the damage on the car and gave me an estimate on how long it would take. Later that day I was able to pick up my car again and the damage was all gone, the car looked like new! It was for a great price, in a time frame that worked with me, and complete respect between customer and service provider. Thank you Moore s for getting my car back in shape!

  Mario T
3 years ago
I had a great experience with Moore's! I went to them as per a friend's recommendation for a rattling exhaust. They looked at it free of charge and had it done within 24hrs. Very fair price. Can't ask for more.

  John Person
7 years ago
Solid body shop, did great job on the repair on my antique car. Had a slight issue with some paint on my hood cracking and peeling during part of their repair process of the driver side. I must say they stand behind their work, took the time to fix and repaint the hood free of charge to fix the issue. I would recommend anyone needing bodywork here. Ask for Wes, great guy solid employee and very knowledgeable.

  Ashish Jain
7 years ago
Honest guys who do good work at fair prices. I am a post-grad mechanical engineer who exactly knows what my car needs at what time. I can always tell when a mechanic is trying to rip me off. I always find the work and prices quoted by these guys reasonable and I trust them with my car.

  Panagiotis Apostolellis
6 years ago
Very negative experience after using them initially for more than a year and then again after three years. They are fine for the basics, but they repeatedly misdiagnosed my car's issues and took no responsibility for it, when I had two separate problems (A/C issue and blown head gasket). Last incident: they failed completely to diagnose the head gasket, changed/charged the wrong parts, and even after I gave them a second chance and told them the problem found by another mechanic, they still failed to diagnose it! Very disappointed overall about their service and stance of their front manager.

  N B
6 years ago
Got my Ford Taurus spark plugs changed and a few months later the car was not running well. Turns out that one of the firewall side spark plugs was put in incorrectly and stripped the threads. Took some time to work it s was out but very expensive to get it fixed. I had good experiences with this shop earlier, cheap etc but won t be going back if they screwed up a simple job can t trust them, too bad

  Cameron Smith
2 years ago
These guys are honest, stick to their word. Did some work a few years back that ended up having a slight issue. They fixed it free of charge after verifying everything, even squeezed me into a tight schedule before I moved. Would highly recommend to anyone who wants straightforward work done.

  Ashleigh Benson
7 years ago
Have been here 2 times within 2 weeks due to separate issues. Both were fixed in a timely manner and they didn't overcharge me, just fixed what was wrong for very cheap reasonable prices. I love a good, honest mechanic that won't lie to you. They're hard to find. I highly recommend this place, I will never go anywhere else!

  Adam Gifford
6 years ago
Had some deer-impact damage fixed here. They stuck to the insurance company's claim pricing. The car was also washed and shiny all over when I picked it up. Very nice staff in the office and the car looks great!

  Cammie Nicely
5 years ago
My daughter's 2003 Toyota Rav 4 was hit and Wes worked very hard to bring in the estimate just under the "totaled value" of the car so the insurance would not total it and my daughter would be left with no car and not enough money to buy a new one. Wes worked for two weeks finding parts online, ebay, etc...so he could piece her car back to together.... I KNOW this would not have happened at a big box type body shop. The car looks beautiful and you cannot even tell where the replaced parts start and the original parts are... Paint job is WONDERFUL!!!! My daughter is so happy to have her car back :) Thank you WES and MOORE'S BODY SHOP :)

  K'Ehleyr Thai
4 years ago
I love Moore s body shop!!! Such a great wholesome business. Which is sometimes hard to find when people try to take advantage of college students. I have had my oil changed at Moore s many times and it is the cheapest you will find in Blacksburg. I have also had them do my State Inspection with no problems. Changing a light bulb for $7, when other places in Blacksburg charge $50 for that. Moore s has more than a reasonable rate for cost of labor. If you need something done in Blacksburg I highly suggest Moore s as a trustworthy business.

  Shivakumar Jolad
12 years ago
I came here for a problem with engine stalling. This fellow never could figure out the problem. All he did was replace spark plugs which was of no use to correct it. Also, they did not keep my phone no properly.. (No computer with them).. So they never called me. All the time I had to inquire. They delayed process for 5 days without solving the problem.. I feel they are nice, but totally unprofessional.

  Siddhant Desai
a year ago
Got my front bumper fixed! Moores did a great job and did it very cost effectively!! Will definitely recommend!

  Hanna Sydorchenko
a year ago
They did a good job with my Jeep fender. Fair price.

  Nick Prete
3 years ago
I've brought my car there twice, they are honest and don't take advantage of students. They do very quality work. would recommend.