O'Reilly Auto Parts
4.5 (55)
10195 Crosswhitts Dr, Ashland, VA 23005
(804) 412-9838
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Alexandra Mayers
5 months ago
Don t even waste your time with this store. Take the extra five minutes and go to advanced auto. This is the third time that I have gone to the store looking for a simple auto part and the employees do not know a single thing about cars or what goes in them. I was looking for a nut today for a battery, and the girl was comparing the color of The nut in my hand to the color they had Previous times when I have gone in the same thing has happened where they are comparing colors instead of physicality of the part each time I have FaceTime my husband and he has been able to find the part needed through a phone screen.Also, their prices are far higher than advanced auto.Today, as I was walking out of the store, I called my husband to tell him they could not help me Once again And the employee was staring me down and talking about me to her coworker.I will be sure to never visit this store again, as it is a complete waste of my time!
Bobby DERGTR Duck
3 months ago
Visited this store tonight and the smell of pot smoke was strong inside. Need better managers to be held accountable.
Petra Petrescu
a month ago
Jameson was very helpful and great with numbers! Thank you a million! Thank you for your help.
Michael Glass
a year ago
The man I dealt with over the phone was extremely positive and helpful. Finally came in to get some replacement lug nuts after having to chew the originals off since the tire guy at Luck Chevrolet decided to strip them. Guy was awesome thank you for your help and positive/friendly attitude... You deserve a raise.
Jack Cox
7 months ago
Mariah took the extra time to find the exact right part for my old car. I appreciated her going through extra mile.
Jeff
2 years ago
I went here for oil and a filter for my oil change. This is the first time I have ever been to O'Reilly Auto because it is out of the way for me. It was worth the drive and I will go back. The staff was very helpful and friendly. The store is very clean and it's laid out very nice where it's easy to find everything.
Skip Rowland
2 years ago
Super helpful staff. Sold me not what I asked for, but instead what I actually needed.
Brandon B
4 years ago
I have never been one to really review stores, but after the horrible experience I had with my car they did an awesome job. I showed up and they scanned the car for codes and even recommend near by shops that would do honest work. I found more customer service here than the mechanicsville Honda. The store is always super neat,clean, and well staffed!
Alex Berry
a year ago
Installed wiper blades for two of my vehicles. Very nice and did a great job. Would highly recommend for wiper blade replacement.
Sandra Shumake
3 years ago
Love this place. Bought a battery and windshield washer fluid for my car from John Fetty. He was very friendly, helpful and professional. They installed the new battery and refilled the washer fluid with no charge. Will tell all my friends and family about this place!
Rick Anderson
4 years ago
Amey the store manager is such a blessing! She assisted me with a check engine light issue on my vehicle and sold me the part that I needed to take care of the problem!We need more people that share her same customer service skills!I'll be back to see her again and I'm an out of towner.Thank you Amey!!
Skeeto Russell
a year ago
Place is grate staff is on point Verry helpful would encourage anyone to go to this spot for your needed auto parts
Paul M
3 years ago
serpentine belt broke while on a trip and the person (I'm horrible at remembering names) made my experience pleasant and even cross referenced the part #'s a couple of times for me, just to make sure I was getting the right part, being on foot and all ,with a dead Astrovan sitting a few miles away....GREAT JOB!!!
Jordan Flammia
2 years ago
This store has the most helpful and friendly staff. My first go to for any and all repair parts for my trucks.
Luis Andrade
a year ago
Best auto parts store, and definitely the smartest and best customer service techs.
Brian C
2 years ago
Super friendly staff. Resolved a battery issue for me and made some good recommendations.
Jules S
3 years ago
Always come here when needed. The person inside was very nice and helpful, I can't remember his name though but he looked to be on the older side.
Allen H
7 months ago
Great store, helpful people
Grace O
a week ago
Excellent overall.
Richard Price
5 months ago
Very helpful staff
Citystate90
5 years ago
Great and fast service, clean and well organized, and friendly and helpful staff
Franc Thuo
a year ago
Nice place to buy car sparecparts
Btm1972
4 months ago
HELP ful staff
John Moffett
3 years ago
Staff were very friendly and courteous.
Dave Michaels
a year ago
Folks are super helpful.
Kevin Wills
2 years ago
The staff is always friendly and helpful
Daniel Hatter
3 years ago
Always a super helpful staff!
Clifford McDaniel
a year ago
Polite. Helpful.
Matt
2 years ago
They always have what I need
Matthew Garrett
2 years ago
Best place and customer service is