Jiffy Lube Multicare

4.2 (214)

  10381 Sliding Hill Rd, Ashland, VA 23005
  (804) 550-2050
  jiffylube.com
  Claimed

Oil change service Brake shop Car battery store Car inspection station Car repair and maintenance service Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mimi x4
a month ago
Went in yesterday to get my oil changed and noticed that floor nor windows were cleaned. Let them know that that was apart of the service. They took it back and said it had been taken care of. Only one side was done. This is why I let my husband fo because each time I go something isn't done. Sure it's because I'm a woman. They wasted so much of my time. Makes me wonder what else they really didn't do

  Ki Sims
a month ago
Good customer service, but make sure yall TRIPLE CHECK that they changed your oil. Was told that there wasn't any oil in my car after them "supposedly" changing it 2 months ago. Luckily, nothing happened, especially after me paying over $100. This review would've gone in a whole different direction

  Charles C
4 months ago
Very professional, knowledgeable, highly skilled and easy to deal with. I had my service from another branch and my skid plate loosened up while driving along i95! Quick search led me here and they fixed my issue no questions asked. I was in and out in 20mins. Arrived at northern VA safely. I highly recommend them.

  Adrienne Montanari
5 months ago
I went here on the way to Richmond and my service light came on, I knew it was time for an oil change so while pulling over for gas I noticed you all didn t have anyone in line so I took the opportunity to get the oil change. The guy who greeted me was so nice and welcoming, this was on 11-04-23 at 3:00 PM. My receipt said Shawn J as the cashier. Give him lots of compliments from me. He was nice, got me in and out and was professional.

  David Cheramie
2 weeks ago
David, Chris, Alim, ToryBig shout out to the crew for yesterday s help! On 95 car starts acting up i pull off 95 into Ashland and stopped at the firestone because it was the first auto shop spot getting off the exit. After waiting around 10 minutes and nobody came out to help i hopped in my car went to the next place I could find. I struck gold in the JIFFY LUBE franchise! I was short on time and as soon as i pulled up even while other things were going on they stopped and helped me out. This is about more than them doing the maintenance i needed. Its about their attitude and customer care that really stood out. They were fast too i was back on the road maybe 15 or 20 minutes. If you are looking for a solid place to help you with your car or truck, i would recommend them to everyone in Ashland or passing through. A hidden Gem in the heart of Ashland. Take care and God bless!

  Erin Poburka
3 weeks ago
The young guy, Shawn, that works there. He was so kind and courteous. You could tell that he took pride in his job. Very friendly. I will definitely be back.

  Mary Anthony
2 months ago
Manager and crew were very respectful and the service was quick and professional. I will continue to do business here and encourage others to go there for their service.

  Rachel Wines
5 months ago
Literally the most clean and well run quick lube I ve ever been to. The guys here were so sweet and professional. I have no idea what I m doing when it comes to cars and they broke down what I needed and why. I will absolutely be returning!! 10/10 recommend

  Bo Cook
6 months ago
I went in for my first oil change on a 2 month old new car. It had 7k highway on it. They installed a $50 air filter without even asking me. There is no way that car needed an air filter. Mechanic said that the indicator showed needing a filter. This car does not have an air filter indicator. They are scam artists and will never go back.Services: Air & cabin filter replacement, Oil change

  Amanda Keefe
10 months ago
All of the gentlemen working here are courteous, hard-working, and kind. They offered services in a caring way so as to make you feel like they weren't selling you something you don't need. I felt very comfortable and well taken care of. This is the second time I went to a jiffy lube in the Richmond area and felt pleasantly surprised with the service!Service: Oil change

  Anthony Swieneicki
11 months ago
Clean ,friendly ,polite ,quick and in a good location.The staff nailed customer service they where friendly and polite ( listened to me ramble on and stayed with the conversation).The business is clean and has free bottled water and Wi-Fi . The oil change did not take long. Actually was informed about the top off up to two quarts in the first 3000 miles which was good to know. Also had me a coupon thanks to other reviews .I will be returning for my future oil changes and would recommend this physical store .

  Janet Gordon
10 months ago
My car was serviced by Jiffy lube in Ashland, Va. this morning. What a group of professionals! Everyone was kind, knowledgeable and accommodating. I didn't get his name, but a young African American man seemed to be in charge. He listened attentively to my concerns, answered all my questions and made me feel confident in Jiffy lube's ability to resolve my car's issues. I highly recommend using this facility and I intend to use them again.Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Air conditioning, Oil change

  Guanyu Jiang
11 months ago
I punctured my tire on I-95, they were the only place among many I called that said they would have tires ready in an hour. Chris and his team took great care of my car, so that I could be just in time for my friend s graduation. I recommend!

  iicyfy iicyfy
7 months ago
Staff has always been friendly and helpful, showed me how to put my spare tire on.And it's an easy walk to the Sonic so I can eat while I wait, which I love. :)

  Julio Quinones
10 months ago
Chris and his crew did a great job and conducted them selfs very professional. They recognize my wiper blades were torn and sure enough it was going to rain. Great job and thank you for keeping us safe.Services: Tires, Oil changeServices: Tires, Oil change

  Russ Miles
9 months ago
I thought everything was great until I was driving home. 1 mile away, my hood jarred open and rattled holding on to the secondary latch. I pulled over and tried to fix it but the latch wouldn t move. I then tried to use the inside latch to release the cable - to no avail. I limped home slowly so the hood wouldn t slam open on the windshield. I have an appointment tomorrow at the auto shop to see about getting it fixed.

  Kevin McIntire
8 months ago
The employees are very nice upon arrival. Then the clown show started while changing the oil in my truck. The amount of goofing off was incredibly unprofessional. I'll find another place rom now on.

  Lauren Pagac
a month ago
Excellent customer service. Super speedy and thorough.

  Canvas Kush
a year ago
love this place, every time i go here it is excellent service, the guys there are so kind and always take care of my things! i took in my 2017 mercedes and needed an oil filter and no one else was able to get it, they were!! 10/10 recommendedServices: Tires, Brakes, Battery, Oil changeServices: Tires, Brakes, Battery, Oil change

  Opus Nine
2 months ago
Love the hospitality. Tyler and crew were fabulous!

  Ricky Helms
a month ago
thanks so much for taking care of our fleet of vehicles

  Gerrie Sheffield
9 months ago
The Ashland location is the best. Always get me in and out quickly. Chris and the crew are awesome. Take my personal and company vehicles there.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change

  Kelli Smith
6 months ago
Tyler was so wonderful. Informative, professional, and friendly. I would go back to this location because of him :)Service: Oil changeService: Oil change

  Zachary Boswell
a year ago
Fast turn around. I feel the difference in my drive after they upgraded my oil and replaced my air filter.If there is a discount in their system, they have always been quick to find it for me in the 20+ years I have been coming to Jiffy Lube.They have a military discount, and you should always check their current promotions on Groupon before coming in.The folks were professional and "on point" when I came in to service my vehicle the other day.There is a Wawa gas station and a Sonic fast food restaurant in the parking area this location resides in. So, it's pretty easy to grab something to eat while you wait for their team member to call you and let you know your car is ready.5/5 stars.Zack 06/07/2022

  Kathy Garrison
7 months ago
Loved the staff! Quick, knowledgeable and efficient.I will definitely come back!!!Service: Oil changeService: Oil change

  merena cline-elliott
2 years ago
You won t find better service or better people. We were in the area for a softball tournament and 6 hours from home when we found our car was leaking oil. We were so worried that we wouldn t be able to get it home. A trip to this Jiffy Lube and they found a hole in the oil filter. They were awesome! Quick fix and we were on our way!! 10 stars!!!Service: Oil change

  Ashley Koppelman
3 years ago
Can t say I was overly impressed. I ve been to jiffy lube in northern VA for oil changes ever since I had a car and normally it s a quick experience and the staff that work there are friendly and not overly pushy. This place took way too long to get an oil change when there wasn t that many cars there, the person who helped me first said a completely wrong name to get my attention and then didn t even acknowledge that she said the wrong name. When she came in for me to pay, she didn t even bother saying my name and instead just mentioned me by my car which is a tad rude when I had already told her my name (there was only one other person there so it s not like they were swamped and they would have forgotten). I ve never seen a labor fee on a receipt from jiffy lube unless I ve just missed it before which is possible but it seemed new to me. Also the receipt says they vacuumed the floors which is complimentary and has always been done (even since covid started) and that was not completed. Makes me wonder if they completed the other complimentary things they normally do or not. The sticker with the mileage and date also was handwritten instead of typed like any other jiffy lube I ve been to. That s just unprofessional and sloppy. Also there was a guy in the lobby that did not have his mask on and no one on the staff said anything to him. Overall wouldn t recommend this location and would suggest a different oneService: Oil change

  Vincent Naughton
6 months ago
I don't consider almost an hour very "jiffy" for an over $ 100 oil change.

  Anthony Rose
6 months ago
Definitely fast service. In my opinion it's over priced for an oil change.

  Mike Dibella
11 months ago
My company uses Jiffylube for some basic maintenance items. Always friendly staff and short wait times. Highly recommend.Services: Air & cabin filter replacement, Tires, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Battery, Oil change

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday 10 AM-4 PM

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