Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  BAL
4 months ago
I walked into this advance Auto this morning and was greeted by the manager and assistant. They helped me find everything I needed quickly. As I was at the counter, the manager handed me a cold monster coffee out of the refrigerator and said this one is on me. Little did he know it had been a rough couple of weeks and a difficult holiday season ahead. Little acts like this go a long way. I will forever be an advance customer in the future! Thank you for your kindness. I ll be sure to pass it along to someone else as well!

  Joyce Ragland Ragland
2 months ago
The store was neat and well stocked.The man that waited on me was very polite and helpful. I will definitely go back

  Jessica Wells
6 months ago
This advance Auto parts has always been clean, the staff is always helpful and friendly. The online ordering option with 30-minute pickup service is superb! I only had one issue where I was charged for an item covered under the warranty. However, My husband was able to go back and make it right with the manager. Thank you Advance Auto!

  Hafiz Abdulqadir Abdussabur
6 months ago
I mean they only get one star because it was the lowest option. Their cashier was extremely rude. He wasn t helpful at all and he even thought I stole something. And asked me countless number of times did I put the item back?

  genna mills
a year ago
5 star service!! Thanks to the employee here, Raleigh. He rang us up for just a set of wiper blades, but was so very kind. Then, he noticed us outside trying to change out the wiper blades while it was raining & came outside to help! Even took the old blades & trash to throw away for us. Need more people in the world like this generous & kind man. Not to mention, he is a war veteran. Thank you for your service then & your continued service Raleigh!!

  Dalton Richardson
6 months ago
Great service great staff durable parts would shop there again.

  Carrie Roman
a year ago
The guys that work here in the evening time are always friendly, helpful and knowledgeable. I know I will get excellent service from these guys! Thanks for everything we appreciate your service and hospitality!!

  Terry Jones
a year ago
Visited once looking for valve grinding paste for valves, only had one grit. One grit don't get it if your doing it right. Not their fault due to not finding it anywhere else in town. I ordered what I needed from Amazon. I know you cannot have everything, staff was great and there's a lot of variety in automotive needs so I give a 5 star.

  GG HH
2 years ago
Saturday December 18th. Too bad Melvin wasn't here. The tall guy working was very hard to understand and I needed help figuring out a code reader for my husband for Christmas. I told him I wanted to spend about 500.00 or under, that I needed help deciding. He told me three different times to buy from snap on tools. I told him I didn't want to spent "6,000" that I need help deciding which one of these code readers did the best. The 384.00 was out of stock..he would not look it up to tell me what it does. He got rude and impatient with me. He is very hard to understand. MELVIN WHERE R U WHEN I NEED YOU!! This guy needs manners and courtesy training.

  Dennis Ward
3 years ago
Bought a grease gun that s didn t fit on the grease fittings so I came in to get it replaced. I explained to the guy what was going on he then tried the grease gun and said nothing was wrong, I then had to tell him again what was going on with the gun he followed with an attitude towards me saying he s been doing this for 25 years. Do not come here O riellys across the street has better customer service.

  Linda Ouellette
2 years ago
Melvin at Advance was very kind and helpful to choose a new battery and install it in my car! Also helped me get the right battery for a friend's golf cart. Very grateful for this help from Melvin. Napa told me they were too busy to install a new battery! I have a new auto parts store! Advance treats a female like a person!

  Rachael Hager
6 years ago
Two guys were super friendly, helpful and efficient. However, the guy that installed my car battery took 30 miutes, and tried to throw away my cover bc he didn't feel like putting it back on right.

  King Ardeth
6 years ago
They suck at customer service, they never answer their phone and they struggle to restock items. Takes at least 15 minutes to checkout in this store. Pitiful!! Plus when it comes to buying wiper blades from them, you can buy the same blades online that they charge $22 a piece for for $6. They have ridiculous markups

  Roger Mayberry
a year ago
They had what I wanted and they were helpful with a few items I needed and fair prices.

  Jennifer
5 months ago
Inspirational prayers blessings wishes

  Donna Hall
4 years ago
I highly recommend this store. Les and the whole team always have a wonderful helping hand out. They have amazing customer service.

  Jessica Wells
2 years ago
This Advance Auto Parts is great. They typically have what I walk into the store to purchase and if they don't they always offer ther ship to store option that is FREE and FAST!

  Caroline Rossner
6 years ago
every time i go in there, the workers are patronizing. I feel like I have to argue with them to get what i need. I most recently needed my battery tested and had to have a short argument on whether it was the battery because they dont want to walk out from behind the counter to test it. I nearly just left and went across the road to O'Reileys. Ill use NAPA from now on

  john Ervin
3 years ago
Nice store...but unusually high prices 2x higher than across street...oil prices were easily 30% more than wal mart....wal marts normal prices were easily 50% less on some oil and filters

  John Evans
2 years ago
Very nice and helpful but we are so tired of companies expecting us to order things we need online. Get the products back in the stores!!

  Ron Hamilton
a year ago
Nice place to shop 4 ur vehicle. Good service and price too....

  Cheryl Mann
5 years ago
My husband went in there to get a part for truck!! He. Said that the sale people was like they are every time he go in there!! No problem noted!!!

  John S. Farlow
a year ago
Most parts are in stock for not being a "Hub" store.Friendly staff.Decent prices.

  greg maynard
2 years ago
Had to return parts that weren't correct staff was courteous and very helpful

  Robert Jenkins
5 years ago
Extreemly helpful I just had surgery on my foot so I am unable to put any pressure on it and the employee carried the new one and as well he carried the old one inside for me and ended in a handshake I would give 10 stars if it allowed for it

  Michael Sperrazza
5 years ago
Good knowledgeable people good selection of stuff. It only could get certain parts other parts stores could get a lot more mechanical parts or electric parts will exhaust parts well water parts

  Joycelyn Anderson
10 months ago
Had what we needed at a good price.

  Melissa Foster
5 years ago
Heavy set blonde hair man is the rudest most ignorant employee I have ever seen I not my family will ever shop there again o'reileys was much nicer and way way more helpful

  Nathan Tyler
3 years ago
Great service! How refreshing to be treated like an adult and not get harassed about wearing a mask.

  Martin White
6 years ago
Very helpful, they let me barrow their personal told to repair my truck, thumbs up!