Key Chevrolet of White River

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jane
a month ago
I've had good and bad experiences with dealerships over the years and I have to say that this was by far the best experience I've had ever! It's not an exaggeration to say that Jesse (Guy) Wright went way above and beyond to get us a vehicle that we wanted quickly and painlessly and at a better deal than we originally thought we'd get. I don't think I've ever met a sales person with so much caring and who was willing to go that extra mile for you. We had an unusual situation and he was such a great help. I'd highly recommend him for any car buying needs you have. He's absolutely the best!

  Dennis Poole
2 months ago
Was hands down the best car buying experience I have ever had! Worked in the car business over 15 years ago and hate the process, the time it takes & the typical games played. Jesse Wright handled business quickly, honestly & would recommend giving him a call to help out with ANY vehicle needs!

  Katie Lacasse
2 months ago
We were sprung with notice that our car had been deemed totalled so our cat shopping began. We googled and found a Ford Expedition at Key Chevrolet so we called and drove to check it out. The car was out front warming up when we arrived. Jesse was prompt to help us, had is test drive it while he helped another costumer, then got right to us. He answered our questions, made the process super easy, quick and we were in, test drove, papers filled out and put the door in just a couple hours with everything done and drove the car home. Jeff checked for financing prices for us and found us a good interest rate. Jesse and Jeff stayed after closing hours to make sure we had everything done and ready for us to take the vehicle. We recommend Jesse and Jeff at Key Chevrolet!!

  Skip Truman
6 days ago
I'm a relatively new customer (a few months). Each visit has been exceptional. The service manager Mike and the advisors Ben and George has been wonderful to work with. Very friendly and thorough with the repair work needed and at explaining what is needed going forward.!I highly recommend this exception service team to friends, when they need work or ask about my service experience!!The team and the work is exceptional! A+++

  Juan Diego Gonz�lez Ram�rez
a month ago
Seriously, had the best car buying experience in YEARS today with tia! Got a car I love at a GREAT deal with ease! Highly recommend going here! (FYI - I don t usually post reviews, but this one is so well deserved!). Thanks again tia!!!!

  Pal Sadiku
2 days ago
Jesse Leavitt was very professional and accommodating throughout my experience. Answered all my questions to best of his ability. Kept his cool when I didn t. Would also like to recognize manager Jason Gibbs. Kept coming to help whenever I had questions, redid all my paperwork due to an error on my behalf and assisted me with all my inquiries.

  Kelsie Shedd
3 months ago
Jesse Leavitt was outstanding and made the process smooth, no pressure and quick. One of the best experiences we have had with a dealer ship. Thanks Jesse and hope you had a wonderful snow day!!

  Kasia Bergeron
3 weeks ago
Leanne Bartlett was AMAZING! She was so helpful and informative. She helped walk me through the purchase process and definitely made it less intimidating for me. I m not sure I ve ever received better customer service anywhere else. I definitely felt heard as a person, not just another sale. I HIGHLY recommend Leanne and her Team at Key Chevrolet White River Jct.

  Nate Walz
2 weeks ago
Upgraded from my 2016 tundra to the 2024 2.7 turbo 1500. The experience was painless and went well. Thank you Jesse Wright I ll be back

  nick benson
a month ago
Leanne & Crystal were amazing to deal with. Made my deal super easy and fast. Definitely would recommend working with these two.

  Ryan M
4 weeks ago
Outstanding New Throttle Body, a few other tweaks, and I was back on the road in a few hours. My truck is running smoothly, and I'm confident in their work. I highly recommend the service team @ Key Point Chevrolet. They were very polite, and insightful. Many thanks for your hard work

  Tammy Beauchemin
4 months ago
Absolutely had a fantastic experience with Lea-Ann ! She was completely awesome and very helpful as was Jesse in the purchase of our new 24 Chevy Camaro we are beyond happyExcellent staff at this dealership and great customer service!!!

  Maureen Lopez
2 months ago
Excellent experience from the very beginning. Jesse made the whole process of buying a vehicle super easy and quick. We have never had such a great experience. He had the vehicle out and ready for us to test drive when we got there. We were only there for just over an hour from arriving at the dealership to driving off the lot with our new truck. He even stayed late to help us with the whole process. Highly recommend this dealership and Jesse!

  Trent Durkee
2 months ago
Absolutely terrible experience. At first they tried selling the vehicle for more than listed online. Then they lied to me about being able to go through my bank directly. Then they attempted to force a $1700 warranty that would cover the issues the car already had as far and blemishes. After dealing with all that a deal was made and I was to pick the car up the following day. I wake up early to pick the car up and no word from them. I go to the dealership assuming to pick the car up only to find out it won t be ready for another 2 days. Mind you this is after them eagerly taking my down payment. I recommend literally any other dealership.

  Jason Gramling
2 weeks ago
Working with Jesse was great. He was patient and made sure to explore all of the options we had for our end of lease. We decided to go with another lease and couldn t be happier with the help we received to make our decision!

  Brenda Kenison
a week ago
My mother brought her car here to be serviced and was charged an astronomical amount just for a setting to be changed in her car, literally just had to push a button on the stearing wheel that she was nievely unaware of, nothing else was done. We lost my Dad recently and are learning how to do so much now that he once handled. One being Car Maintenance. She was not aware of how little had been done when she paid for the service. Once we read the report together on what had been done on the car, to say we were both super shocked and disappointed would be an understatement. Especially with how much she was charged for what was actually done. It cost her well over a hundred dollars for them to push a button on the stearing wheel and for them to tell her what she had already told them?? I just don't understand. I feel like this should have and could have been handled much better, especially for such a longtime, loyal customer.

  Bentley Gallo
5 months ago
Everyone I interacted with was excellent, professional, kind and knowledgeable. Jesse was my salesperson, and he is fantastic. Leanne was lovely. It was nice seeing Crystal again after having purchased my previous vehicle from her. And Jason was very helpful in making a decision as well. Thank you all!

  Michelle
a month ago
Thank you White River Junction, key Chevrolet. And especially Jesse Wright and Jason Gibbs. I talked to Jesse and told him what I was looking for and 2 days later, I went and picked up my new vehicle. I love my Chevy Equinox!!!!! Couldn t have been easier. Great service! Thank you.

  Matt Herbert
2 weeks ago
George always provides top notch customer service. When I have a service appointment at Key Chevy I know that I'll be treated honestly and with respect. Their efforts to take care of the customer are like no other dealership. Well done!

  Sheila Smith
5 months ago
Saturday we worked with Jesse to find the best option for a vehicle for my mom. He was very easy to work with and gave us information so we could make the best decision. He was respectful, patient and not at all pushing us in any one direction. We were very happy with his service!

  Shiloh Flint
3 weeks ago
Went in for my oil change. I bought a maintenance plan to cover these among other things. Was told this was valid for the life of the car. This time they tell me it expired and that they need to also change the filter, which at their own admission was disgusting because in the year and a half they have been servicing my vehicle they never once changed it. So my free oil change cost me $165.

  Michael Matthy
2 months ago
Jason Gibbs and Jesse Wright were excellent to work with and went over and above helping me get into the purchase of my 2017 GMC Denali. I highly recommend using them for your next purchase.

  Ryan Hall
a month ago
Christal, Lea Ann, and Tia with the Sales Crew helped us out tremendously. Our fleet vehicle broke down and they stayed long after closing to process our vehicle and help us out with a loaner vehicle to get on our way. Great team players and lovely human beings.

  Josh Abbott
2 months ago
Le Ann was a great help in purchasing a used vehicle over the phone from another state. She and sales manager Crystal spencer were lovely to deal with, honest and accommodating!Definitely a good sales experience for us

  C Lyness
2 months ago
Very good experience! Jesse and others from the Key team stayed late to complete the deal. We brought the kids and they were extremely accommodating showing the kiddos the play room while my wife and I completed the purchase of our new to us vehicle. I would highly recommend this dealership!

  Anthony Machado
a month ago
I appreciated the excellent service by Jessie Wright, who was an outstanding salesman. Efficient, no pressure environment. Would highly recommend this dealership to those looking for a new vehicle.

  Cassandra
a year ago
I had continously been searching online for a Rebel with super low miles and in perfect condition with the hope of a great price. That's when I came upon Key Chevrolet of White River Junction VT. I walked in and met with Lea-Ann Bartlett. At first very skeptical due to a prior dealership purchase. Needless to say on the Second day I left with the Vehicle I wanted. A huge Thank you to Lea-Ann Bartlett for listening to my wants and fulfilling a Dream come true.

  Sarah Demers
2 months ago
5 stars to Leanne and Crystal at Key Chevrolet. I was unsure about most of the interactions at every other dealership but they couldn t have been more patient and helpful getting me into exactly what I wanted and I strongly recommend key to anyone looking for a new vehicle! The atmosphere is a solid standard on what car buying should be like.

  Sara Butler
2 months ago
I follow Jesse Wright everywhere, great salesman! Jason, the general manager was awesome to work with as well. Highly recommend key Chevrolet of White River, Junction, and Jesse Wright! I ll be back!

  GCrew42
3 months ago
Been looking for a 2023 Trail Boss Colorado for a while .. after talking with Guy in sales I immediately knew he was there to help me and my family out with our purchase Guy answered all our questions and made us feel appreciated as a customer . Earned a customer for life will absolutely purchase next Chevy from Guy . Outstanding experience. 10/10