NAPA Auto Parts - Cota's Service Station & Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mike martin
5 months ago
Asked for receipt to have a business listed under po so I could pay with cash and of course she didn't put it there rung me out anyways.

  Francois B
4 months ago
November 21th 2023, i slid off the road on the highway 89. We crashed into trees and like cattails. They came really fast, 20 minutes, he worked really hard to get us out of there without Police assistance for the traffic. Thank you Cota s

  Steven
a year ago
Totally impressed with the Staff at Cota s Service Station. They immediately found me a new battery ( The Glass Matt) it s a new technology in Battery development. Dave found me one for the H3 and installed it next day!They were so impressive - a purchased one for the Tundra. They were able to fit me in for an Oil Change, exhaust rattle fix, tire rotation and a new Glass Matt battery!Mark (mechanic ) was knowledgeable with many years experience working with exhausts - quickly found the problem and repositioned the exhaust to stop it from tapping the bumper anchor plate. It was so irritating to hear the tap tap tap for a week now.Dave at the counter made the 2 appointments happen in one day by getting the battery quickly and working with MarkIt s very rare to get car appointments on the spot and COTA s SERVICE made it happen as did their mechanics!10 stars today for the 2 vehicles!!!!Thank you COTA s Service as you made my day!!!

  Cash Rich
5 years ago
It was my first time going into this Auto Parts Store and I didn't realize that they where getting ready to close in 20 minutes at 6:00pm Tuesday. I'm disabled and did not know they closed at that time, like I said it's my first time going there! I wanted to get some Speedy Dry for my girls litter box and the 2 guys that were working, made a great Recommendation's on which type I should use. These 2 gentleman worked very hard in order to make me feel welcomed and happy with my purchase for what I went there to get. They noticed I used a cane too walk with. 1 guy waited on me at the register and the other guy carried the 50 pound bag out to my car and put it in the trunk for me! I will definitely keep going there for everything that I need from this day forward. Really Excellent Service that those 2 guys gave me today and I will be there more often now. Thanks Guys for making me feel welcomed and happy waiting on me the way you guys did a great job & well done.

  Michael Good
2 years ago
Shady owner, Carful with the amount of information you provide to your tow driver (my case owner). Took advantage of my situation and 3X charge for my tow experience (1700 to remove from ditch and then towed my car 1-mile down road). Funniest part about the experience he charges me for a full tank of gas for 1 mile and to clean his tow truck. After dropping my car off, not even 2 minutes pass and prior to clean the truck he leaves to pick another car but still charge me a cleaning fee. Auto parts they seem knowledgeable but if you're looking for a tow, just call anybody else.

  Matt Lorence
a year ago
The friendly and helpful staff are the highlight of this parts store. I've only been in a few times but I've always left a happy customer.

  Kim Carlin
3 years ago
I was traveling from St. Albans to Plattsburgh and my oil light came on - no oil change place was open on a Sunday so a quick google search brought me here - not only were they super friendly and affordable - they both checked and topped off my oil for me.

  Candice Watson
4 years ago
I had purchased a fuel pump over the phone and when I tried to pick up the part, they said that they had no record of my purchase at all. They were extremely unprofessional and even when following with the head office, I found them to be equally unhelpful. I am extremely disappointed with their service and will avoid purchasing at any Napa affiliate.

  Kelly Rooney
6 years ago
Excellent Service! Got our van in the same day to have the alternator replaced and way done by the afternoon. Customer service way great too.

  Ed Kelley
3 years ago
Very helpfull staff.They used there garage stock to help me get all the lug nuts I needed and have always been helpfull and fast at getting stuff when not in stock

  barondraegon
7 years ago
The owner does everything within reason to help. Cota's is the first place I go every time I need help with a vehicle. I got their phone number memorized. The staff is very helpful every time I go in. Thanks Mike.

  Denise Tuttle
6 years ago
I drove out of my yard three doors down and pulled into their yard with a flat tire! BOOM! It was fixed in less than 20 minutes! Quick and very courteous!

  Ronald Porter
a year ago
Been going there for years great service friendly staff my go to garage .

  Damon Rooney
2 years ago
I've been going to Cota's for years. Excellent service, they are always trustworthy and prompt with their work..

  Back_Country_ Adventures
4 years ago
The people there are very helpful. They go way beyond all expectations. Friendly helpful service. Way better then Advanced Auto.

  Suzie Kelleher
5 years ago
Family owned (second generation) business in town. Never does more then asked & always calls if comes across problems to see what we'd like done.

  Ed Cooney
6 years ago
Excellent service great help to repair and replace a tireWe encountered a flat tire traveling thru on I 89

  Ron Cichowski
3 years ago
Always have what I need in Swanton, VT! Clean, well organized and helpful & knowledgeable staff.

  Steve Hamel
6 years ago
Dave at Cotas is awesome...goes out of his way to resolve my issues....same with Adam.

  Jeff Bissette
2 years ago
Have treated me fairly and I will continue to do business with them

  David Henderson
2 years ago
Speedy service, knowledgeable staff. I was in and out of the shop in around 30 minutes.

  Jace Menard
11 months ago
We love Mike!!

  Daniel McDevitt
2 years ago
Greatest Autoplace store ever!

  Kayla Brooks
8 months ago
Great to work with

  Mark Thomas
a year ago
Very knowledgeable staff and friendly.

  William Mogavero
6 years ago
Fair and honest mechanics. Recommend.

  Ryan Sanderson
3 years ago
Nice folks!

  Randolph Stanley
3 years ago
Great people

  wallace martin
7 months ago
Good service

  Lenny James
5 years ago
Good service