McGee CDJR Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Savannah Cooper
a week ago
Mcgee got my jeep in to fix the rear. I had it back within a week and Lindsay was super helpful through the process! Highly recommend them! And if you are looking to buy a new car Zack was amazing while looking at all my options!

  Rod O'Neil
3 weeks ago
User friendly: I knew what I had for an issue. The mechanic not only solved the problem but let me know what others areas could use some addressing by a use of video and writing. They also showed in the video where the people where I brought in it to get tires and an alignment started the alignment but never tried to loosen bolts to finish in the alignment. In fact the video not only was showing the bolts still had under coating oil and dirt debris proving a wrench was never applied to the nuts. They completed the alignment. The service people were very friendly and through email and text. They kept me informed as the car was coming along. I'd recommend McGees in Springfield,VT for your service needs.

  seth king
a week ago
I had a great experience with their service dept. Gary was very transparent and helpful through some warranty work I had. Would definitely use them again

  Margaret
3 weeks ago
I brought my car to have a recall service done, which they did. Darren was polite, efficient, kind, and thorough. He was put in an awkward position when I asked him for a loaner car, which had been promised. It was he who had to tell me they didn t have one for me. I was told initially I d have to wait all day for the service, but when he realized I would have to sit and wait, I like to imagine he asked the service guys to triage my car. I waited for 4 hours instead of the 7 or 8 I anticipated. He gave me estimate numbers for other work that might need to be done and answered the text questions I sent him later.

  Mike Ochman
a week ago
Gary in the service department was wonderful to work with. I've had many issues with other dealerships trying to get warranty work completed. Gary exceeded my expectations.

  Laura Chavez
3 months ago
Darren provided great service. My car was ready a day early and it was very easy to approve additional repairs via their online notification system. I would definitely recommend and plan to use them again for future repairs.

  Colleen Wedge
4 days ago
Awesome. Darren was communicating all through the service and even did some extra things for me (oil change and rotating tie).I only wish the front bumper part was done (not Darren s fault-asked twice for this to be done).

  Zach Dilworth
6 months ago
Absolutely thrilled with my dealings here at McGee I traded a truck in and purchased a brand new truck. Process was painless and my salesman Zach was fantastic. I ll be sure to send friends and family here.

  Kathy Relihan
2 months ago
Made an appointment for an oil change and tire rotation. This appointment was done online. When I went into the dealership I was acknowledged and an explanation was given as to why they were running slow. Got my jeep in and serviced quickly.

  Gary Roberts
3 months ago
This dealership is easy to work with when you re having a problem with your Ram truck. I tried another Ram dealer close to my home but they could not find the source of a parasitic drain on my battery. Even after paying for diagnostic services. Disappointed I became frustrated and put up with the problem for several more months.I m glad I decided to change where I take my truck for service even though it s a longer drive. Their service department identified the source and ordered the parts needed for replacement. They honored my extended warranty without a problem. This experience went well and will return again without hesitation.

  Jay Greenwood
3 months ago
Darren was great! knows his stuff and communicates awesome..kept me informed and updated as service was being performed. Cost of visit was what I expected and completed by promised time. Couldn't ask for better experience.

  Amber Mattoon
a month ago
Went in for an oil change and did a really good job. 11/10 would recommend Darren. Did an amazing job on my car and answered every question I threw at him.

  danielle buchanan
3 weeks ago
They got me in and out for my oil change. Also they were concerned about one of my tires, took me back and showed me the issue. Had it changed at another shop because I could have had a blow out in my way back to Alabama. Thankful they were concerned for me and notified me of this issue.

  tony walsh
3 months ago
McGee CJDR service dept is the best.Gary got my car in after a flat tire and got me going in a very reasonable time.My nightmare ended quickly thanks to the service department.Thank you Gary for the excellent service.

  Pam Campbell
5 months ago
he is not listening to me when I told him that it happened with my other jeep and it was the battery.it will start messing with my computer board and make it so I can steer the car and make my dash go crazy until the battery is changed. He said that they are going to try something else, I can't keep bring it down to them again again.it should be under warranty, it's only 2 years old, so we shouldn't have to pay for anything and it can be replaced

  Leah Lang
2 months ago
Came in to get my van inspected. Darren the service tech was friendly and funny in our interaction. Service was under a hour which was much appreciated.

  Denielle Neily
3 months ago
Service team was amazing! Got my jeep in and out quickly and they were very friendly and explained everything to me.

  Jai S
3 weeks ago
Friendly, professional, short wait, updates through text and email on the car service details.Highly recommend them as a place to buy or have your vehicle serviced

  Rich Balmer
4 weeks ago
Took truck for state inspection, and other repair. Darren called several times with updates. All round good service here. Bravo.

  Z B
6 months ago
Lindsay was fantastic to work with. Handled all of my service needs without fault. Such a calm and soothing demeanor, almost like watching Bob Ross paint. Would highly recommend McGee for service, Lindsay is a delight.

  William Keating
4 months ago
I called the service department for an appointment and had to leave a message for a return call - the call was not returned that day - when I called the next day, they answered quickly, politely and professionally - they had an appointment available that afternoon - Lindsay took my keys and told me that she would come get me from the waiting room when the service was complete - the routine oil change and tire rotation were completed in an hour and I was on my way

  STT
6 months ago
Used to be one of the best shops in the area ,But NOT ANYMORE since the new administration .They charge OVERPRICED, ORDER PARTS FOR YOUR CAR THAT NOT NEED, AND TREAT PEOPLE RUDELY.I feel so bad about those people they have to go there .They want to charge me 980$ to fix a break Line on a Prius after sitting a week there .I took it to Toyota dealership and they charged me 380$ .Please be careful with them and think 100 times before you go there.

  Tamara Rice
2 months ago
My husband took our car there yesterday for an inspection and he was impressed. "Very courteous and helpful."

  robert shambo
2 months ago
Just like the dealership where I purchased my vehicle the staff was friendly, curtious, and very helpful and fast, I highly recommend this company and chain of dealerships, thank you Darren and the rest of the staff I had contact with I will most likely continue to purchase vehicles and do business with these people in the future, great job everyone

  Mercedes Ross
4 days ago
I have always been well taken care of good communication fast service friendly staff

  Donald Pratt
a month ago
I had a great experience. I buy my vehicles there and will continue to do so.

  Jed Harrison
5 months ago
I took my vehicle for an inspection. I bought it from McGee in Springfield, VT last year brand new. So it s a 2022 Ram 1500 Big horn with 15k miles on it! They said it failed So basically you are saying the quality of your product is that bad that it can t go a year and 15k miles without failing inspection they claimed that there was 1/2 of an inch of surface rust on one of my rotors so that it wouldn t pass inspection? Not normal wear and tear on say my brake pads They sent me a text saying it would be $800 to fix my brakes and pass inspection so what are you charging $600 labor? Trust me I will never do business with you again. The only reason I came for the inspection is because they claim if you buy a vehicle from them then you get free inspectionsService: Vehicle safety inspection

  Jed W. Wyatt
3 months ago
Precision service. Friendly associates. I am very pleased with the quotes and treatment from Darren and Lindsey. Thank you all, I will be back !

  Sterling Page
7 months ago
Brought my Jeep into this dealership for the first time to get a front end alignment. The entire visit from the moment I arrived was the worst experience I've had at a dealership in my life. The service advisor Lindsey was busy training a new employee. Ignoring customers. When I informed her that I was undergoing chemo, and was uncomfortable standing for long periods, she became rude and dismissive. They charged me $77 to inform me they couldn't do it due to a frozen tie rod adjuster. Iwaited an hour and a half for that news, because she claimed she couldn't "find" me. Although she verified my cell number (the texts haven't stopped yet), she couldn't be bothered to call. They quoted me over $1650 for a new tie rod assembly, $2k with an alignment and tax. I priced out an entire new tie rod assembly, $150 with a lifetime warranty. However I don't need one, as I was able to free it up with wd40 (as the mechanic suggested to me). I had been thinking of trading in on a newer Jeep. Never where I would have to deal with that service department. Go to Jeep of Keene, go to a Chevy dealer. Anywhere, but avoid this place at all costs.

  Maureen Langley
7 months ago
I had to take my car there to get it inspected in Vermont. Unfortunately they were not nice like the dealership in Claremont. I had asked to talk to a salesman about the car as I had some questions! No one could be bothered to talk to me. They didn't even put the license plates on the car for me. It doesn't even make sense to me. I was not impressed and will not recommend this garage. It's very interesting how they only comment on the positive reviews, not the negative ones! So sad, and I'm glad I don't have to take my car back there.