Lucky's Trailer Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Eaton
3 months ago
Great place to do business very helpful parts people

  Kelly Bandy
7 months ago
Well, where do I begin!! Let s see We put a $4900 deposit down on a BIG TEX body and crane in October of 2022. We were told at that time it was a 16 week delivery time, so that would have brought us to approximately end of March 2023. March came and went without any communication of said body and crane system. We called and checked on it and were advised that it had a completion date of the end of June. They even said that they were going to send someone down there to pick it up and drive it back to VT to save time. End of June came and went without any communication again. Well than the flood happened in Barre VT July 10th. We completely lost everything down the river and flooded with 6 feet of water. We called Riley Brown (our salesman) on July 12th and explained our situation, that we lost our install truck in the flood so we can t wait any longer for this body a crane to come in! He checked on the delivery date again and now it was going to be the end of October 2023. We needed ASAP.Riley found a Reading body that he get here right away, just need your approval So we said go ahead even though it was not what we had ordered, we had no other option. I don t know what you think right away means but it is certainly not 3 weeks. We had to pay an additional $1000dollars in freight to get it here. I asked why we had to pay that since this is not our issue and this has been going on for months now. Then we were told that the paint guy that does the work for them was going to start right on it this weekend. 1 weekend turned into 2 weekends etc etc so by this time we had had enough, we have a brand new cab and chassis Dodge 1 ton Dodge sitting in storage and paying a monthly payment on! Since we had no install truck we were forced to use our personal truck to be able to work and this truck by far is not set up to haul that much weight. We have already had to replace a leaf spring and it has only been used for 1 month.So we were fed up when we got the news of the date be extended out AGAIN we canceled our order and asked first our $4900 back. The manager Kelly Riley told us that she would make the request and she would get back to us. And that she doesn t understand why we are upset and want to cancel the order. Really . You don t understand, Oye.So after waiting for a week I requested an update on the status of the deposit check. We received an email back stating that Big Tex will not be returning deposit! WHAT!!! We are taking legal action but want to spread the word that this place sucks!!!!

  bunnylove
a year ago
We called this company with a DPF/DEF issue - so there is not a lot of time to spare when this happens....they were super friendly, I believe the service advisers' name was Ashley.... extra helpful and took us in as an urgent repair - terrific service, pricing was fair, no extra charges for being so prompt. Would highly recommend and definitely go back. Thanks to everyone there!

  Jonathan Clackers
6 months ago
Very Talented nice people. Thank you Ruth and the gang!

  Dude Brett
3 years ago
These folks went out of their way to get me what I wanted, and gave me the hands down best deal I could find. I can't say enough good about them. I'd highly recommend them, and would go back there. They helped my wife hook up trailer and showed her how everything works as well as went over everything with her. Excellent!

  Julia Austin
4 years ago
We have done a lot of business here. We bought our 7x14 dump trailer a couple years ago. We just purchased a 20 foot car hauler. The trailers are great, the service is great. Recommend this place to anyone looking to buy a trailer.

  Warren Chapman
a year ago
I've been here twice in about 5 years, and both times, they've helped me out with fast quality service

  Eric Bragg
5 years ago
I purchased a new Sur-trac dump trailer for my business. Micah, Maureen and the staff were awesome! They were very professional, followed up with their promises and made the whole experience feel comfortable. Thank you Micah and staff!

  Glenn Morley
11 years ago
We had a 40' trailer delivered when we were moving from one house to another and the ability to do some work on the new house and then make careful decisions regarding furniture and household furnishings was so valuable. All of our things remained is perfect condidition over the 6 month period of storage. Very satisfied and Lucky's staff made everything easy for us. Thanks!!

  Ryan Leskiewicz
5 years ago
Came in for a 8.5x20 Enclosed trailer and was not disappointed. I spent less than an hour here from pulling in to towing it home! Entire staff was very professional. Shout out to Jay and Angela for making everything go so smooth!

  Michael Mccann
4 years ago
Excellent company to do business with, I recommend these guys with pure confidence that you will be taken care of with the upmost high end of the service spectrum along with the highest quality parts that you need, tell them Michael McCann sent you because he felt you deserved the BEST !!!

  jwl l
7 years ago
I would like to say the parts fellow Kevin and the service gal Ashley go above and beyond the average expectations of these kind of workers.I have dealt with both of them ,not even buying a trailer from them and they went out of their way to help me .Im in the market for a new trailer but have not dealt with the sales staff,just wish they were a little closer to new york .Thanks again and hope to do business in the future...AAA+ Jim

  Richard
2 years ago
Great equipment at fair prices, and the personal is very well spoken when speaking to them.Highly recommend buying from them

  Andre Beard
8 years ago
Horrible experience at both places they never even fixed the problem that I was having with my 387 peterbilt spent a week up there. They charged me over $4,000.00 for a repair that I didn't need. Technicians does not know anything about a Cummins motor. Had to pay bill to drive my truck all the way home like that. Only to find out at Fleet Maintenance of Akron, Oh. That the problem was a egr hose on the back side of motor. Hose $32.40, clamps $17.20, cleaner & shop supplies $14.99 get this labor was $520.00 bill was $584.59.....lucky's bill was$3912.05 and they didn't fix the original problem that I went there for. These two places I would not recommend to anyone....Believe me Lucky's you haven't heard the last from me. Hire some new tech's that know about Cummins motors.......

  Wayne Warner
11 months ago
Very good people and do everything they can to get you in and back out. There service department is very good

  Richard Deflorio
7 years ago
Called about a trailer in the morning talked to the salesman when I got there looked over the trailers I was interested in gave me a price that was very good left just after lunch with my new trailer and I love it. Great people and a great place. Thank you

  Robert Liao
a year ago
Amazing work and speed! I will definitely be doing business again here.

  Karry Brothers
10 years ago
These guys know what they are doing! I bought a trailer at Equine Affaire and I needed a few modifications. They not only did the modifications, but went way beyond my expectations. Thanks a bunch!

  Floyd Sellers
6 years ago
They have four store's and a nice selection of semis trailers snow blades and any other need the employees are helpful to and know what they are talking about

  Peter Palmer
6 years ago
Made a great deal on a Talbert tag along trailer, good financing options , and an excellent sales representative. Thanks Jay and Maureen for all the help.

  Gerald Beggs
2 years ago
We had always bought our trailers from Luckys great deals and service!

  Shawn McCall
3 years ago
Staff is beyond helpful and prices are reasonable. Would come here for all my teuck needs.

  jennifer parker
5 years ago
This place is worth the drive for good friendly people, quality products and excellent pricing

  Rick Allison
4 years ago
Lucky's is a vendor for us at Northern Truck and Equipment. Always helpful and courteous.

  Anthony Tadda
4 years ago
Lucky's in Vermont is quick and professional! That's two for two for me. Very impressed!

  Sean L
4 years ago
Never will I buy another trailer from this company. Take to long to explain but one of the worst purchases ever in my entire life

  moll Bro
5 years ago
Quick, clean, super helpful, professional... great place to do business!

  Thomas Gauthier
5 years ago
Excellent sales staff and a great place to do business.

  Randy Oakes Sr
5 years ago
Ordered Steps for our Truck and they were way over priced. Then they didn't fit our Truck. One place I will try to avoid.

  Derek F
4 years ago
Amazing owners great staff service second to none.. what more do you want!!!