Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katherine McPherson
4 months ago
We came here for very specific emergency parts with 10 minutes notice, so we absolutely understand that they were out of the parts. With that said, they were so kind and got me connected with a local mechanic who could fix my problem AND nobody shamed me for knowing absolutely nothing about cars. Great experience, thank you!

  Ryan Thomson
a month ago
Robert D was very helpful at the rutland store . he helped me find the proper thread for my power steering line. hewent above and beyond the call of duty . thanks robert

  Scott Hepler
5 months ago
Great staff and a solid collection of auto parts and supplies.

  Jean Robert
8 months ago
The people that work there are very nice people and they will help you find parts for your car and if they are not able to get the part you need in the store then they will order it for you good people

  Lillian Pitts
a year ago
Needed a new car battery. Bad thing car manufacturers built the SUV so they wouldn't be able to put it in for me. They have to tear the wheel well apart to put it in. So tomorrow (Monday) I have make an appointment for the work to be done. Will cost another bunch of money. The guys at Advance Auto were great.

  Case Farron
3 years ago
both people who helped me here were super nice but our main guy bobby (tall white guy blond hair) was excellent, very nice and patient, super knowledgeable as well. an average wednesday workday for him was a stressful dead battery walking-to-work kind of day for us, and his helpfulness and nice attitude made all the difference. thanks man!!!

  Paul T Valente,SR
2 months ago
THEY DIDN'T HAVE WHAT I WANTED

  Ryan Baker
2 years ago
I broke down in Rutland, the guy that helped me was Bobby. He went above and beyond. Charged my battery and brought it out to me when it was done. Really nice guy and great service. Definitely recommend.

  Mary Dockum
a year ago
Bobby waited on me today. He was very busy but, helped me out and was so helpful. Great customer service.

  Seth Walker
5 years ago
They had what I needed but I received extremely poor customer service. Ordered a battery online for store pickup. I showed up around 5:30pm the next day to get it. Quick and easy. When I asked if the employee would install it, the reply was "No. We can't do that. There's only two of us here. We can't do that." I understand when a business is busy and short staffed that some services will be limited. However, there was only one other non-employee (I would say customer, but I believe he is a friend of one of the employees) in the store. This was not the first time I've experienced something like this at this location.

  Mike Daly
2 years ago
Extremely helpful and well knowledge and I they dont have in stocks if earlier order in morning could possible get it later that day if not the morning. Staff is great and friendly a must go to for your auto part needs.

  Jeremy Eynon
4 years ago
Ordered Steering Rack online they decided I needed 2. Thankfully was able to return 1 to the store and get my money back. My wife went into the store to get Sway Bar Linkage and Sway Bar Bushings... They told her bushings are not a thing... I took screenshot of their website which said SWAY BAR BUSHING and she showed someone else on order to get them. Both were very bad on my vehicle.

  Jennifer York
11 months ago
Got what we came for & a pair of heat resistant gloves, good for working on cars or in a kitchen!!!

  Zachary Ransom
11 years ago
They have loaner tools you can get. They charge you the cost of the tool up front but it is only a deposit when you bring the tool back they give your money back. Fantastic store. Very friendly and helpful

  KC Swan
4 years ago
Never order paint from them. Ordered a gallon of paint from their catalogs, spilt some of the paint so i had to get more. I brought the original gallon of paint to the same guy all within the same week thinking he would pull the same number he wrote on the paint can. Pretty straight foward, but nope instead I recived a different darker shade of blue, how did i find out after painting the car. Now two shades of blue. All they could do was offer the money back for the paint and an extra 200$ for labor. The store manager was a dink during it, all the paint guy had to due was run the same number not eyeball the damn paint. They cost me a weeks worth of work and easily a thousand dollar job, but hey i got 200$ for my trouble.

  Eric Erwin
4 years ago
Wonderful staff, quick and easy process. I usually order what I need online (coupons!) And pick up my order with 30 minutes. Recommend!

  Izzy Ramirez
3 years ago
Awesome place, wish it was bigger, but they are working hard with what they got. Also, get better communications. Had to wait a few minutes cause their system was down or glitchy.

  Irene Voce
5 years ago
My traveling companion's Honda needed a new battery after having failed us on a road trip. This shop had the battery she needed and installed it on the spot. Store hours were generous.

  Lisa Leonard
6 years ago
Andy was friendly and helpful. He honored my battery warranty and quickly swapped out the old one. Thank you Andy! I recommend Advanced Auto in Rutland.

  John Furneaux
3 years ago
Good prices and very friendly, knowledgeable staff. So far they have had everything I was shopping for. Like the order online feature

  Amy Jameson
2 years ago
Great customer service, knowledgeable and quick to go right out to your vehicle and get what you need done

  Anthony Jackson (Blackout)
2 years ago
Customer service is pretty good down the ball if they make a mistake they make it right with you no hassles highly recommended.

  Space cowboy
3 years ago
Very good accurate service they will not try to steer you wrong they always try to give you the right part

  David Beer
3 years ago
Went in to this place to inquire about assume seat covers. The customer service person went and got a ladder to assist us and before bringing it over to assist us, agent on to other things, abandoning and chance for a sale. Never again

  The Don
7 years ago
Great staff . Always helpful. And of course the prices ,these guys take great care of their customers

  Sean Lewis
3 years ago
Thank you so much Bobby you give me a excellent service today great job men an thank you so much for installing my wiper you the men

  Glenn Giles
9 months ago
Fair prices, great service

  Michael Caputo
5 months ago
Excellent service.

  Jesse Bolson
7 years ago
Great store, these guys are really knowledgeable and will tell you what you need and also what you don't!

  timothy prior
4 years ago
Great battery so far.