Newport Auto Works Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacques Nadeau
a week ago
I have had work done with Tom before and he has always had competitive pricing and done a phenomenal job with the finished project. I brought my car in to have a paint transfer scratch. His quote was fair and he even took the time to remove the white paint off the car and it looks so much better. It is the little things that makes customers happy. I highly recommend him!

  Courtney Judkins
7 months ago
The crew at Newport Auto works was spectacular! They will have my business for life! I brought my truck in for an estimate and they pushed me up to get her in and fixed! I had my truck back in two days!! And they even cleaned the inside for me! (: 100/10 recommend!

  OptimusMeme
a year ago
Absolutely wonderful to deal with!! They were wonderful. Such good service, I won't go anywhere else. The work is top notch. Needed my 2010 Focus fender fixed.

  Dan March
7 months ago
A deer ran into the front of my brand new 2023 Subaru!! Over $8k extensive damage. Tommy and the gang at Newport Auto Works did a great job restoring my car to new condition.Very pleased with the work and happy they got it done in record time in-spite of challenges with workload and parts and dealing with insurance co etc etc etc .Thanks Tommy!! I know why you are soooo busy, because you are the BEST!

  Sherry Dumont
6 months ago
Very please with the service of this Walmart automotive department. Very friendly and helpful, with a smile . I will travel out of state to do my business with they any time . Always have done very well for me and very great full .

  Marc Olhoeft
11 months ago
Couldn t have asked for a better experience they used factory parts even though ins authorized aftermarket , Work was perfect , panels matched and aligned perfectly. Completed 1 week early and for less than quoted they communicated throughout the process and rental car was breeze easy .

  Victoria Hudson
a year ago
Absolutely most disgustingly lousy service ever. Followed this guy's instructions - and he jerked me around for more than a month trying to get my car repair done through Geico. Finally, said screw him (oh, he told me it would take two weeks at least to get the parts from Mazda). Went to Xtreme Collision in Morrisville; my car was done in a week (rental was there) and the parts are Mazda parts. These people seemed like they were racist a$$wipes, too! Avoid. This. Place. If. You. Want. Authentic. Customer. Service. Without the BS and run-around. Too bad we can't give negative star ratings -- this place would have to climb just to reach zero.

  Fox Hollow
a year ago
A 3 week repair turned into 2 months. Was finally told it would be ready last Wednesday at the very latest. Called to arrange pickup and they said actually, Friday. We called Friday and they said, well, we had to order two more nuts (?!) and they won't be here until Monday. Definitely ready Monday by noon. We call Monday AM (today) and they said, "oh the nuts should be here at 11:30, so you can pick up at 3:30. Maybe we can call the nut delivery place and see if they can rush it over." We haven't had our only car for two months, and this has been the most nightmarish experience, trying to get food and prescriptions delivered and rides to work and cancelling medical appointments. Stay far, far away from this place. Wish I could give it zero stars.

  Will A
a year ago
Anything not work related was good. Even though the quarter panel took over 2 months, but that's on Mitsubishi. The work was subpar. Paint has ''points, enough that fibers from their buffing cloth was stuck to it. The paint also looks like an orange peal in spots, paint runs, can see where they stopped painting because of the overspray. Weatherstripping for the back door ripped, rear window rubber has a couple of holes. Chrome trim all scratched, like stuff srubbed on it. Trim not matching up, about a quarter inch gap. Also missing a cap for a mounting bolt for the roof rail. If it wasn't insurance paid, I would demand a refund and go elsewhere. On the plus side was surprised they cleaned the interior.

  Vanessa Norway
6 years ago
We had company and their vehicle needed maintenance unexpectedly before traveling home. They picked up the vehicle quickly and got it back on the road safely in no time. Some of the best customer service in the NEK. Would come back again when needed!

  Dylan Mobbs
3 years ago
WOW!! I am so happy with the work they did on my car! It looks amazing! They are very nice people to deal with and took the stress out of the situation I was in. Highly recommended!

  Chas Murray
5 years ago
Honest and skillful craftsmen who are fair and reasonable. Trust Allan and Tom to do a great job and you will be satisfied with the results. They will not overcharge you but do a honest days work for a fair price.

  Tpmcc Mopar
2 years ago
I went there to get an estimate and I was very impressed that the owner sat right down with me and got the estimate done quickly I have not had them do any work other than the estimate but judging from my initial visit they seem like they're a very well organized business.

  Michael Grondin
2 years ago
Great service treated me very kind kept me informed on my vehicle progress kept me informed every step of the way Staff bent over backwards left no questions unanswered highly recommend this shop

  Earth Juice
10 months ago
Very reliable - quick and efficient - friendly and polite - honest and trustworthy

  Maya Cabrera
3 years ago
They went above and beyond with servicing my car! They aren t in it for anything other than helping out others and I feel confident about the repairs on my car, thank you all so much!!

  Scott Bryant
5 years ago
Wanted to get some work done. He took pictures so he could do a quote. He never got back to me. This isn't the first time I have had a issue with followup

  Arlene Bamburak
a year ago
Vehicle done when promised. Pleasant and knowledgeable staff who are easy to work with.

  westfield automotive
7 years ago
Great body shop! Tom and Alan are fair honest and run an extremely talent team at their shop!

  Zachariah Santore
3 years ago
Tom is friendly and knowledgeable about his work! He does excellent body work!!

  Molly Cross
a year ago
Awesome place! Friendly staff and timely work!

  Rodney Young
6 years ago
These guys are great they do great work and they treat you well.

  matt allen
5 years ago
Fast reliable great quality body work.

  Wesley Kidder
2 years ago
I need are the best people that you ever find

  Pat L
3 years ago
Great staff, outstanding work.

  Wardwheels (WARDY)
5 years ago
Fast service, friendly people

  Jeremiah lamphere
5 years ago
Best in the business

  Jeremiah Lamphere
4 years ago
Top of the line