NAPA Auto Parts - Ideal Auto & Truck Parts of Vermont Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JP Swiriduk
a month ago
Great customer service... Thank you!

  jeff handler
10 months ago
My go to auto parts! Great service. Always the correct part. I like the deals on tools they have. Prices are reasonable. Its a large store so walk around.

  Chris LeBLanc
a year ago
These guys and gals know their stuff. I price shop everything and NAPA almost always comes out on top, even against Amazon AND they offer really good warranties on a lot of their parts. Lifetime for some. I get every part I can here.

  Hans Wein
a year ago
Whent in and tried to order some very simple parts for a common motor. they couldn't even try past looking it up to say they don't have them. absolutely useless staff for the most part. They will not even try to help you they just say we can't get it. The bolts I needed where common and when I talked to another employee the next day he just went in the back and retrieved them. then tried to order a oil pan gasket and again was told they xant get them. absolutely a joke. I will be taking all my buisness to other part suppliers. waist of time and employees wanna just play dumb and not do any thinking or actual work to help you

  Effie Paquin
a year ago
Got a radiator that was bent from factory. When I went in with it to get an exchange the man spend half an hour trying to prove I was wrong even though anyone could see the bend. Hope to never deal with him again. If Wes isn t working I ll stop at O Reilys or Federated instead.

  Barry Russo
5 years ago
Recently remodeled and doubled the size of the store. They had the best price on a battery for my plow truck and friendly service. Much more merchandise on the showroom floor to choose from.

  Dax Marshel
5 years ago
Sometimes a bit of a wait, and it's limited in its offerings due to size. The personnel give you their full attention once up to the counter. The wonderful woman behind the counter even helped us with a parts issue outside. Very personable! Will return!

  Clifford Manosh
5 years ago
Janel at the Morrisville location is the perfect customer service employee. She is very knowledgeable about automotive systems and products. And on top of that she is the consummate customer service representative. She always has a smile and goes the extra mile for everyone. Thank her for her service.

  Chicklet Face
a year ago
They always have what I need, the sales people are knowledgeable and polite, that about covers it.

  Kyle Tatro
a year ago
I've been going for years after the new expansion on the store it's gotten even better the best napa I've been to

  Virgil & Lana Wheeler
2 years ago
Great place to get auto parts. Friendly and knowledgable customer service professionals. And good prices.

  MrColdHollow
5 years ago
Went in looking for some parts and was treated like I didn't know what I was talking about. Would rather shop somewhere else unless absolutely necessary. Felt like I was being judged for not knowing some parts or proper names of things. We all need to start somewhere and learn right? Doesn't help the self esteem when the people you go to for help are rude.

  Brett Dodge
5 years ago
Very nice staff, prices are a little high selection of parts and supplies above average, over all a great parts supplier

  Treman Fuller
2 years ago
Very friendly and knowledgeable staff. Have lots of parts for everything from lawn mowers to big rigs

  Michael Marino
2 years ago
Friendly an knowledgeable staff, and a great inventory. Highly recommended.

  Jacob Droney
6 years ago
Great service, super friendly. Usually have what you are looking for, if not they will order it for you.

  Josh elliott
6 years ago
Great customer service and most parts in stock.. over night order if needed

  Christopher Jones
5 years ago
Great, knowledgeable staff, good prices and a solid range of parts and accessories.

  Jeff Boujoulian
5 years ago
Store is amazing. Knowledgeable people and awesome inventory of parts!

  Jody Xuereb
a year ago
Right parts the first time. Knowledgeable staff, highly recommend

  Caleb Flanders
4 years ago
Very helpful staff. Always have what I need.

  Bob Bailey
6 years ago
Love the people there, always helpful and joking, and know their stuff

  Craig Fowler
5 years ago
Nice clean newly renovated store, great staff,lots of products.

  Ruth Goodell
2 years ago
Great place for car parts. Great staff

  Joe Slaimen
5 years ago
Great staff and huge parts inventory for small engines, cars, trucks, and agricultural equipment.

  Aurielle Greenwood
a year ago
Great customer service!

  Christopher Mercon
5 years ago
Always has exactly what I need, staff is always friendly!

  Randy Clark
a year ago
Extremely helpful and courteous service.

  Terry Foster
6 years ago
fast and efficient always friendly staff fair price

  Simon Kribstock
a year ago
Very helpful staff! Thanks a lot!