Benson's Chevrolet Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  James Woodard
4 months ago
We had a fantastic experience buying a new Silverado at Benson's Chevrolet! The staff was knowledgeable, friendly, professional, and made the whole process smooth. Tony was great to work with and Derek made the financial paperwork a breeze. We were in and out very fast and look forward to the opportunity to purchase another vehicle at Benson's in the future.

  Amanda M
4 months ago
We had a fantastic customer service experience at Benson s. We ordered a Chevy 2500 from them, everyone went above and beyond to make things happen for us. A special shout out to Mike C., George Benson and Tasha. We love our new truck!

  Susan Lane
a month ago
Once again a flawless oil change and tire rotation. Comfortable work space for me and an added bonus-they. Washed my car

  Don Green
a year ago
Tired of Car Dealer Haggle & Hassle? For the easiest, stress free vehicle purchase, Go Benson's Chevrolet. From start to finish I dealt with George Benson. Patience of a saint. He walked me through a bunch of different builds, a zillion different options until I finally made up my mind on a 2023 Chevy Silverado 2500 HD High Country Diesel. Couldn't be happier!

  Jim Allen
5 months ago
I had my truck oiled, detailed and oil change. I have to say, it was a very positive experience. The detail person did a wonderful job.

  MilagrosHF
a year ago
I had some last minute issues with my car! And Steve and his team help us a lot! Im beyond thankful for his help! Otherwise I would have not make it back home in NJ. His shop is centric! I highly recommend it!!!! Thank u thank

  Edwin Mortensen
3 years ago
i have full confidence in their service dept. from the service desk to the shop they are on point and squared away! thank you all for keeping truck prepared for what ever comes my way.

  Ron Poirier
9 months ago
Test drove a used pickup and it had a laundry list of issues and smelled like an ashtray. Gave them the opportunity to fix needed repairs to which they agreed. Went back when we were told it was all set and only one thing had been done and nothing was done with interior. We were warned about service dept and now we are passing along that warning.

  Susan Benigno-Terpis
4 months ago
Everyone there provides service with a smile.Always a great experience, thank you!

  Austin Repetto
a year ago
My Enterprise rental car would not start and AAA was not able to get the car started either. The team from the service department drove to where my family and I were to assist. They were able to get the car started and provided a quick diagnosis to ensure I was able to drive home to Philadelphia without any concern. Fantastic team in the service department.

  Joe Herron
a year ago
Fantastic service department. The team really went all out to help me get back on the road after encountering a tire issue, including reaching out to find available new tire from BMW dealers. Thank you to John and his team of professionals.!!!

  Tiffany Ervin
7 months ago
Service was awesome. I came in for an oil change, but mechanic noticed I also needed a tire rotation and did it right there too.

  Matt Simpson
a year ago
The wife and I have purchased several vehicles from Chris specifically, he's always made the process easy and works with us to find just what we're looking for when buying or selling. Service is also awesome, never had any issues. We will continue to use Bensons in the future

  David Ting
a year ago
I'd been in the market for my dream car, a Camaro 2SS Convertible, for many months, but could not find the vehicle I was looking for locally in Massachusetts. With the help of the GM "My Chevy" website, I was able to look into dealer inventories in my region, and I was thrilled to see the exact model, trim and features I was looking for three hours away at Benson's Chevy in Ludlow, Vermont. GM's web chat service connected me with Tasha at Benson's, who contacted me the next morning with helpful information about the vehicle and the process of purchasing a car out-of-state. Her knowledge and reassurance gave me confidence to purchase a car over 100 miles away from my home. With the weather still being cold and snowy in New England, Tasha and the Benson's service team arranged to purchase and mount performance winter wheels and tires on the Camaro, wrap up the summer-only OEM tires, and load them into my SUV to take home. Derek at Benson's finance made sure to get me the applicable incentives and discounts, including finding several financing options tailored to my situation. When I arrived at the dealership, the car was prepped for a test drive, and the papers were lined up for me to sign and drive away -- all within an hour. The entire team (including George Benson himself) was helpful, professional, and friendly. And the purchasing experience was outstanding -- five stars and definitely worth the six hour round trip!

  Allen Seiple
a year ago
I had a transmission coolant line develop a leak in my plow truck. Even though it is a Ford, Donny in parts found what he needed and John got the truck in and repaired before the storm hit. In todays world, this kind of quick prompt service just does not exist any more. All I can say is thank you and let people know that Benson Chevrolet rocks.

  Dan H
10 months ago
Had my first solo car buying experience here and it was super easy. Staff was able to work with me over the phone and email and made the whole process very stress free.

  Scott Brown
a year ago
Last weekend on my way to skiing at Killington the wiper blade broke off my new Tahoe. I was able to get my truck to Benson Chevrolet and want to thank John Avery and his staff for going above and beyond !! John saved the day and got a new wiper blade installed during the snow storm !!

  Milliwatt Milliwatt Rob Rob
a year ago
I have a brand new 2022 Corvette. Very rare in this part of Vermont, and bought at another dealer 100 miles away. I needed a Vermont State inspection sticker, a change of brake pads to a low dust brand, and install fender mud guards. I was able to get an appointment in under a week, was provided a loaner car, and the work was done the same day. The service advisor, also a Corvette enthusiast, was was most courteous and took top care of my car. One of the parts I supplied did not fit properly, and they researched where the right part could be bought. And the labor charges were reasonable. Could not have asked for more.

  Julie Nash
3 months ago
The staff was courteous and timely and always thorough.

  Cheri Bush
3 years ago
My experiences with Benson's is always great! Awesome people!! John and Denise are always kind, helpful and just great people! I trust them and I also appreciate that the owner, George and his son Trevor make you feel like family. Everyone there from the lady who answers the phone to the service techs, to the sales people, to the owner are great!

  Faith Alberti
a year ago
I had an 8am appointment to take snows off & summer tires on. I arrived and pulled in at 8am. I left there at 9:35am! The service team knew I wasn't happy with the wait although I didn't say anything. They were rude when I left. :( It is not the first time this happened.

  Mike Vaughn
2 years ago
Great, 330 appointment vehicle in shop 10 min.later. 4 new tires mounted and balanced then an undercoating. Just know undercoating happens after closing,so it was a wait.Great job though.

  George Campbell
a year ago
Weary from nearby dealer nickel and dime-ing (actually $100 s and $1,000 s ), and low-ball offers for my trade-in bordering on insult, I stopped by Benson s after looking at they re inventory on they re site.Tasha in sales, and Deryk in the finance/ trade-evaluation, were exceptionally helpful and straightforward. Absolutely ZERO high-pressure anxiety, unlike nearby dealers who employ good cop/ bad cop and sign now tactics.I would highly recommend stopping by Benson s and asking for Tasha, if you re looking for an anxiety-free car or truck purchase.

  Brandon McKenzie
3 years ago
I can't say enough good things about these guys! I took my Audi Q5 here to have a new compressor and pressure switch installed, and Benson's did not disappoint. They do good, honest work. The guys in the service department know what they're doing and can do effective repairs with a quick turnaround. There are only a few shops I genuinely trust with my car, and Benson's is one of them.

  Jo Lacaillade
7 months ago
I hope to never go anywhere other than Benson Chevrolet; great people, efficient service and just a caring feeling.

  Steven Norman
2 years ago
I was skiing at Okemo and some sort of debris on the road disrupted a part of the bottom of my car. I do not have a Chevy. It was a Ford flex. I pulled into this dealer and asked him if they could help me. They took me in fix my car and charge me a minimal amount of money. I ve never met nicer people in my life I would highly recommend these people for anything you need

  Mike Daly
2 years ago
The experience was great and the service was over the top. I'll definitely be coming back for all future service and repairs and would recommend to everyone that needs service don't to their vehicle. The staff is very kind and friendly and take very well care of their customers.

  trina cichon
a year ago
I loved working with benson chevy. Convenient text conversation when I was at work and couldn t take phone calls. Super friendly. Have told numerous people how great you guys are already

  tom dillon
2 years ago
Had an oil change and a check engine alert.Oil change went well.Cleared check engine fault. Fault came back on later that day.Stopped by to let the know the fault was back. Took it right in and cleaner throttle body.Fault has not returned yet. Found out later that day my cruise control did not work. Stopped by and let them know.Found out a wire was left unplugged. Works now.

  Joyce Krahn
5 years ago
Seriously the best customer service!!! My vehicle began to make an awful sound and I was due to drive to Boston in the morning and take a very early flight - gone for 1 week. When I pulled into shop, Johnny assisted me right away. He drove the car with me and determined the issue was not a minor one - I knew how busy they were (could not assess it till morning) and I was in a bit of a panic. I scrambled to try and find another option for my Boston trip - canceling trip could not occur since I was heading to Fl to help my 93 year old mom who recently had surgery. That afternoon I received a call from Johnny. Knowing the dilemma I was in, he had mechanics look at my car (wheel barring) and fixed it. I had my car back by 5:00 p.m. I was not only shocked my car was seen and fixed the same day, I was also extremely grateful to Johnny and the entire group who helped me out. You don't find this type of customer service every day! Thank you Johnny and Bensen's Chevrolet