Paya's Auto Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Ridgeway
a year ago
I only have great things to say about Brian the mechanic I worked with. However when a MAJOR transmission issue came up with my vehicle that I had purchased (this issue came up within a year of purchase) I had to call half a dozen times to speak to anyone. I was told that the entire transmission was rebuilt and replaced with new parts, and yet somehow it was already in need of majro repair. I was without a car for over a month and missed out on work, I was ignored by management, and had to go around the owner to a different salesperson to get a response. I was told that the $2500 fix would be covered by Ford as a recall, so I went ahead with the fix. It was not covered. Paya's refused to take accountability, and stopped answering any of my communications. Maybe I am the one unlucky person that got stuck with a doomed car, but I could not recommend buying from Payas. It's not worth the risk, and as someone who works in customer service, I was not impressed by how the owner handled the situation. I was left without a car, nearly lost my job, got stuck with a bill for $2500 when the car itself was sold for $11k. And for the time I was driving my car it was a safety concern. I am very unhappy and still trying to recover from the financial hole they have put me in.

  Gavin Porter
6 years ago
Updated Review: The service center this time around was very kind and helpful upon the replacement of our windshield and a new inspection. They pointed out things that we may need to look into doing and the near future but didn't pressure us into getting any unnecessary service done now. Rob at the front desk was very helpful through the whole process, and I would change my opinion to recommending this location to get service done.(previous review)Owner is friendly, but staff is not. They fail to have simple tasks done in a timely manner.

  Steve StHilaire
2 years ago
I had some obscure deferred repairs that needed to be accomplished on my aging Tundra that my regular shop wasn't capable of doing and they recommended I go see Brian. The work included a new front bumper, undercoating, spray bed liner, buff out the scratches, protective coating, new steering shaft, smashed rear motorized window replacement, motorized passenger window, and they even did my inspection and fixed the brakes properly finally! Now I'm ready for another 100,000 miles! I was really impressed. Thanks guys!Services: Steering & suspension repair, Auto glass repair, General repairs & maintenance, Body & Trim, Auto detailing, Brakes, Car waxing

  JTChecks85
6 years ago
I have been to Paya's Service Center for the last few times whether it is for my car or my Mother-in-Law's car. The service I receive there is nothing short of exceptional. Rob and the other techs do a great job with the mechanical work, multi-tasking, and being professional to customers. As a customer who purchased my vehicle from Paya's North, the price charges for parts and labor are reasonable. Keep up the good work!

  aoife okelly
2 years ago
My passenger airbag sensor went out and Brian helped me out with a much better fix than the dealership offered. He was very kind and even did my inspection afterwards to get me back on the road. Great service at payas!

  Jim Whitehead
a year ago
Had an appointment for an oil change. Car was taken in on time and serviced immediately!! Though they where short on help due to covid, they didn't allow that to inconvenience their customers.

  Unheard Favorites
5 years ago
Best dealership I've ever dealt with. Kyle and his father are amazing and actually care about customers. I had a upcoming class I couldn't miss anytime in... I had 2 days till my class started and my was up and I called payas service and they said they were booked beyond my time frame. So I went on Facebook and asked for recommendations on places i could go to get this done quickly. (Me and kyle are friends on facebook) and he comments with ( leo call me at X number ) and within 45 mins after posting the status I had a sticker on my car ready to go. Rob is also an amazing mechanic. He does everything fast and hes honest and real about problems and doesn't try to sell or feed you anything but what you need. And hes also very knowledgable with any auto questions you have! Overall best car buying experience and it's only been maintained since I bought the car. You guys rock!

  Carissa C
3 years ago
Brian is the best mechanic I've ever gone to, period. He's friendly, fast, and doesn't jerk you around at all, and I wouldn't want to go anywhere else with my car.

  M F
a year ago
Best prices around, personable staff (Brian is the best!) and always a breeze to get in touch with for an appointment, whether it be over email or phone.

  preston murray
6 years ago
I have been servicing my car at Paya's for years and they have always been more than fair and honest with me about my vehicle's needs. I will never bring my car anywhere else!

  Bill Jarvis
a year ago
Best vehicles ever.Best warranty everI buy all my cars from Paya's.

  Susan Ann Yandow
2 years ago
Really enjoy working with the Paya team - we purchased our second vehicle from them and have referred other individuals

  Brent Dashnow
6 years ago
Worst experience of my life!, tried to get my vehicle inspected, it pass all of his little "tests" and then in the end he Said he thought it couldUse a brake job when they were just put on less then 3 months ago and failed me and charged 60$!!!!!! The man was rude the entire time it was a horrible experience, the guy totally robbed me watch out for payas auto that's all i have to say, I ended up bringing my truck to a local place In Milton the next day and pass with flying colors .....

  Thomas Perry
6 years ago
Father in law bought a subaru impreza. Service was great. Great car, great deal.

  Josh Stamm
2 years ago
Called 4 or 5 times to parts spoke to a person 3 of the times and to this day no call back not happy

  Chevy Liberman
7 months ago
Thank you for the great service!

  MISS X
a year ago
We shared our details when I showed up in person, thank you.

  Kristina Bapp
4 years ago
Customer service is great and a great place to buy a car locally.

  Rick Murray
2 years ago
Service was great, no issues. Thanks Brian

  Amanda Downing
a year ago
Great Service and very courteous!

  Jennifer Leclair
6 years ago
Nice and did not have to wait long

  Mellie Holzscheiter
4 years ago
Friendly, helpful staff!

  Nolan Frey
5 years ago
Always fair. Always quick.

  Craig Knowles
2 years ago
Nice website