Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Servello
a month ago
I cannot express how amazing this shop is. Super friendly and accommodating people who know their work inside out. Fair pricing and they do not take advantage of people. I was stuck on a road trip with some car issues and they squeezed me in right away and took care of everything to ensure my car was safe to drive. Great business run by good people. You can bring your car here and know that you are in good hands.
daniel evarts
3 months ago
These guys were amazing. They are fair. the have the knowledge. Most trusting shop you will ever go to. If you need it they will tell right away what's wrong with your car. Prices are very fair. Customers besides me swear by them and because of the trust they have with Duncan's auto they keep coming back . He will keep you on the road safe. I suggest you give him a try thank you dunkins auto for your great services I will be back
Eric Scharf
5 months ago
Anthony and the folks at Duncan s Auto give great customer service and do good work. They were very kind to keep working on my car when the problem wasn t solved the first go around, getting me in the shop in a timely manner and doing extra work free of charge. Great people over there.
Sarmad Abdulrazak
2 months ago
One of the best auto shop in Burlington, VermontHighly recommended the customer service & Not pricey & They have a great scheduling thank you guys for your polite service & Thank you, Anthony for what you have done
Cesar Eduardo
4 months ago
Good price! Good people, they have a waiting area very comfortable! If i have any other problem with my car i will go!
Jenn Ha
11 months ago
Duncan s is the best mechanic experience I ve ever gotten. They are so friendly and have your best interest at heart. My alternator went out and they were able to squeeze me into their busy schedule and also rescue me when my car died on the street. I have never received such stellar service and care before. Anthony was so kind and helped me out in a stressful situation. I m planning on going here for all my car needs from now on.
Domini Perrault
8 months ago
Duncan's Auto was the only place that would help me in the Burlington- Essex area for an urgent issue as well as they didn't charge me an arm and a leg, and their work is high quality. They're dependable, reliable, hardworking and have great integrity in their work. 100/100 I would recommend them to a stranger and my closest friends and family.
Olivia Darisse
a year ago
We all know how difficult it can be to find a trustworthy mechanic these days. I am here to tell you Duncan s Auto is the place. They truly have the customer s best interest in mind and are not out to squeeze as much money as possible out of anyone. Anthony was super kind and communicated everything with me through texts/calls, things ended up needing a little more work and taking a bit longer than anticipated, which was totally fine, and he was very accommodating and honest throughout the whole process and the prices are more than fair. I am super appreciative of them and feel that I have finally found a mechanic I can trust, they have definitely gained a customer for life!Services: Steering & suspension replacement, Vehicle Inspection, Brakes, Oil change
JDOOZLE
2 years ago
Great place to get your cars worked on. Fully Trust Anthony and all of his hard working guys to take care of my vehicles 100%
Nathan Hickman
3 months ago
It's a shame that they hire small minded bigots. Take your business elsewhere if you have values other than hatred.
KC Johnson
4 months ago
Amazing service! So speedy and honest, will definitely be coming back in the future!! :)
Donna Cardinal
a year ago
These guys have been more than patient with me and my car. They get me in quickly and they make sure the problem is fixed. If for some reason it can t be right away they are great with communication and offer solutions. My car has been a complete nightmare but Shawn and the guys at the shop are doing their best to fix her. Thank you guys for everything.
dec
a year ago
anthony went up and out of his way to work on my vehicle when i said i was going on a long trip in a few days, he was completely booked, his employee stayed late to work on it. very affordable, ive been going here for years. also they dont press work on you that you dont need. and you can bring your own parts. best mechanic in town next to dolans, both being intergenerational family owned
K. A.
8 months ago
They are absolutely the best. I know nothing about cars and they are kind, upfront, and always trying to find ways to save me money.Anthony is awesome.Services: Steering & suspension repair, General repairs & maintenance, Vehicle InspectionServices: Steering & suspension repair, General repairs & maintenance, Vehicle Inspection
Jamie Graham
2 years ago
HOW DO THEY KEEP GETTING BETTERTrans safe mechanic here. Respectful of names and name-changes, genuinely want to do well.----------Gotta update this semiannually to just keep going on about how solid these guys are. Been going here for a decade and I stand by every word. Trustworthy, thoughtful, really know their trade, and have a great network of local specialists for things they don't do.------Google ate my first review, but here's the one from 2018 that I'm building on:Duncan's has earned my complete loyalty. Their mechanics are skilled and knowledgeable, their rates are reasonable, and they won't take money for what they can't fix. Amazing customer service and trustworthiness. I recommend all my family and friends to them.Services: Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Battery
Allura Cameron
2 years ago
Drove my car one day and noticed a grinding noise when turning. Called Duncan s and they were able to get me in within two days, checked out the issue (wheel bearing), and fixed it within hours of me dropping my car off. Very friendly atmosphere, great people, great experience!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Kayla Dewey
4 years ago
I brought my car in for an inspection and oil change and despite many frustrations and challenges in the situation, was treated by Duncan's with class and exceptional customer service. I would recommend Duncan's to anyone who wants their car serviced with integrity.Duncan's assessed by car for its State inspection and determined that I would need to get my bumper replaced to pass. They recommended another business - a local body shop - for the repairs and I got my body work done there. The other shop did a terrible job. Within a week there was a huge gap between the bumper and the rest of the body which should have been clipped in tight. When I called to complain, the other shop owner was rude, pretended to be confused, dismissive and even offered to redo the work for the same price that I had originally paid. I eventually got them to agree to just look at the work and when I showed up for the appointment, no one was available to look at my car and the mechanic refused to make another appointment. It was frustrating to say the least!I brought my car back to Duncan's to just show them what kind of work their recommended body shop did and to explain how I was treated. Duncan's response was amazing. They apologized, empathized with my situation and offered to fix the body work for free. They expressed remorse and concern because they apparently had a good relationship with this body shop and send a lot of work there.In the end, they fixed my bumper for free and completed some brake work for my inspection. They also completed the State Inspection for free. Overall they were sincere and considerate and treated me very well! Recommended!
Rasheed Wood
a year ago
The dealer told me it would be $1800 to fix my car. The guys at Duncan s took care of it for a fraction of the cost. Plus the friendly environment made for a great experience
Kira Boucher
2 years ago
I have been using Duncan's since my sophomore year of college, and I will never go anywhere else. They are the most respectful, down to earth people you could ask for, and go above and beyond to ensure you're satisfied leaving the shop (which I always am). I have a 30 y/o vehicle, and it's not easy to find a place that will put so much care into old daily drivers. Recommend to EVERYONE! Couldn't be more thankful for this place.
Ellen B
4 years ago
Have been taking my car here for years and always feel like I am getting the best service and the best price. Anthony actually takes the time to explain what needs to be fixed/why and I truly feel like they are making sure you get the best deal and that you are not overpaying. I've dropped in multiple times without an appointment to have a weird sound or light checked out and they've stopped what they're doing to take a quick look and send me on the road at no charge. The best!
Carolyn Hanson
2 years ago
I had a flat tire and stopped into Duncan s, i haven t used many local auto repair places in Burlington as I ve had bad experiences being overcharged at two of them. I decided to give Duncan s a try. They were helpful, fair & honest with me. I would recommend them.Service: TiresService: Tires
Chris Keast
2 years ago
Love Duncans. We went in for a handful of things, however, they got sidetracked going above and beyond and fully checking out our car. Because of their thoroughness, they forgot our oil change, but then called us back to have us back in for them to do it, for no charge! Excellent work, reasonable pricing, and business ethics that seem to be hard to come by these days. Thanks yall! See you soon for our tire swap!
Isaac Boiney
3 years ago
These guys have been working on my vehicles for years. I trust them fully to be honest and not to oversell anything. If something can be easily repaired to save money on parts, that's what they do. They helped me keep my 2002 ford expedition on the road well past 200,000 miles and they work on my other vehicles too. I recommend them to everyone looking to have work done. They are the best!Service: Brakes
Adam Tremblay
a year ago
I was a first time customer at Duncan Auto. Refered to Duncan by my friend Phill, because I had a lot of work that needed done, but on a very strict budget. I spoke to the owner Anthony. I explained to him that my funds were very limited but I had to get the work done so I could travel back to Alabama. He then reassured me that he would take care of me. He ordered and installed 2 new rotors, brake pads on the front left and right with a new caliper on the left, as well as fixing a dented steel rim.He originally quoted me the price of $250 for parts and labor. After it was all said and done parts and labor included, was a total of $380. Because of my situation and his original quoted price Anthony decided to honor that price to do me a favor. I have never had a more genuine, professional, friendly, cost-effective and quality service at any Automotive Shop in all my years!I would recommend Anthony's Duncan Auto Shop to anyone that is seeking work in the state of Vermont! Even if you have to travel, the quality of work and the money you would save would be well worth the trip! _Sincerely - A Satisfied Customer Adam T.Services: Steering & suspension repair, General repairs & maintenance
Jennifer Baudreau
6 years ago
I highly recommend Duncan's. They are talented, trustworthy and kind. It's where I take my car everytime and I am always happy with the job they do and the quality of service. Plus, they go above-and-beyond what is required. For example, today I stopped in to schedule an appointment to get a small coolant leak fixed. They were too busy to fit me in today, but the owner came out, took a quick look at my car, and (for free) topped off my coolant to tide me over on my holiday travels. They do little kind things like that all the time. They are genuinely good people, as well as being talented mechanics.
B-Trone Skapown
2 years ago
Duncan s lived up to their positive reputation. I had previously left my car at Midas (with an initial appointment) for nearly 10 days without them even examining my heater issue, I m not even sure they brought the car into the garage. My guess is because it s a lot easier to deal with tires and inspections and heater issues are usually more in depth and time consuming (just speculating).I finally brought my car to Duncan s after I was sick of waiting for Midas, which is what I should have just done in the first place because they had my heater working by the end of the day.The slightly farther trip down to intervale road was 100% worth the service and that s where I ll be bringing my cars from now on.
Lindsey L
3 years ago
I m so glad I found a trustworthy place in the area! As a young female I m so scared of being ripped off when it comes to car problems but as far as I could tell, these guy were honest and not trying to take my money at all. The kindness was the main reason that I felt compelled to write this review though. Car problems are stressful but I felt very comfortable leaving it with them, they were so sweet and even explained things in a way that I understood. I feel that they went above and beyond on my vehicle and while I sincerely hope I don t have too many more run ins with my car acting up, I will definitely go back to Duncan s in a heartbeatService: General repairs & maintenance
Sara Frail
10 years ago
Wonderful service. Have been going to Duncan's off and on since 2007. Service is great. Prices are low. Trustworthy mechanics that will not take advantage of people looking for other problems. I have always been notified if something other than what my car was in for was broken. Often the estimate was higher than the end total. Refreshing experience. Recommend for anyone that want to NOT be taken advantage of!
Jaffrey H (jhede1)
a year ago
Did a great job, kept their promises and was very timely! Good location too, as well as great/reasonable prices/service. Hope to be back soon. My car works!
tarn Leveret
2 years ago
This is the best place I've ever found. Always quick to get to it once they talk to you. I've had 4 plus repairs done here. Once I was stranded on the road and Anthony came and drove me home while I towed my car to the repair shop. They take care of everything and are so kind, definitely make an appointment! I'll never go anywhere else in burlington.