Dolan's Auto Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andy Kershaw
3 months ago
Honest mechanic, fair prices, fast turn around, and friendly! Needed brake job and dealership quoted me nearly double the price that Dolan s Auto did it for. Excellent work, will return. Don t get ripped off, go to Dolan s!

  Benjamin Ellis
a month ago
Friendly, fast, and honest. Was able to squeeze in a last minute appointment for a VT inspection. They took pictures of everything and didn t even charge for the failed inspection.

  Steve Wolfe
a month ago
My wife used Dolan's for ~7 years; they told her her car wouldn't pass inspection then went out of their way to put incorrect lug nuts on and damage the studs so the wheels couldn't be removed without breaking the studs off entirely.They're the only shop that's worked on the car for years and have never mentioned "your studs are damaged" -- if my wife got a flat, she'd need a tow. Either it was incompetence or intentional, but either way the message was clear.

  Lyla Maymon
7 months ago
As long as I live in Burlington I will NEVER GO ANYWHERE ELSE. Came in because someone had suggested my brake pads and rotors needed to be changed and also my engine had been overheating. These guys called me up after doing a thorough inspection of the car to tell me that my brake pads didn t need replacing and that my engine just had a problem with the heat indicator. Honest lovely guys. My car works great- they replaced the coolant and saved me $1000. Highly recommend!

  Jubal Hays
8 months ago
I can t say enough good things about Dolan - I have taken two cars here and both cars were well taken care of and they gave my dog cookies! The second car I took to have inspected after buying used and they looked at it without charging me! I was blown away by their service!!! Best mechanic in Burlington!!!!

  Nathan Kristoff
a year ago
Friendly and trustworthy. I brought my car here once for an oil change and once for some brake work. Each time I was happy with the work and the price. I'll continue to bring my business here.

  Steven Starczewski
3 years ago
Very professional and incredibly timely. New to the area and wasn't sure where to go to get my car fixed and saw Dolan's had 5 stars and FOR GOOD REASON. The guys are great and called before they did anything and saved me money on a repair even though it made them less money. Will be going there for any car troubles I have going forward! If I could give them 6/5 stars I would!

  Andrew Floreani (Qaend)
a month ago
Always friendly and honest. They're great, highly recommend

  Paul Carpenter
5 years ago
I didn t have my vehicle repaired here but I feel compelled to share my experience. I brought my car in for something that would be an expensive fix. They had done the job before for another customer and knew it was tough, especially finding the part. Dolan s said they would do the fix if I found the part but it wasn t really their specialty and last time had been a much bigger process than they were able to handle (They are a smaller, family owned shop so understandable). They recommended another shop in town who does the type of work I needed more regularly and might have a better chance at getting parts quick. The shop they recommended was excellent and fair and I m really appreciative for Dolan s pointing me their way. For other repairs I wouldn t hesitate to bring my vehicles back to Dolan s because of both the positive reviews on their workmanship and the attitude I experienced in the shop. While I was waiting in the office I overheard their service writer on the phone with a customer whose car didn t pass inspection. It was evident the customer didn t want to spend a lot of money and the service writer was very helpful in suggesting cheap parts sourcing and repairs the customer could do at home to reduce costs. Obviously businesses exist to make money but it s evident Dolan s is also committed to helping their customers.

  Kyle Rosenblad
5 years ago
I've been taking my cars to Dolan's since I first heard about them five years ago, and I can't possibly recommend them highly enough. They do top-quality work, communication is 100% clear, and they always keep costs to a minimum. They're all really nice guys, to boot. Best shop I've found anywhere.

  Peter Guarco
5 years ago
The guys at Dolan's are lifesavers. They are reasonably priced and I've never had to bring a car back after a repair. They've helped me out a number of times in ways that went beyond normal service - replacing a friend's headlight for the cost of parts only, giving advice over the phone for a tire pressure issue, and lending me a boost pack/putting their work on pause to replace my battery when it died one afternoon. I've never suspected they were trying to up-sell me on anything. I wish their windows for routine service were a little more precise, but whenever I've asked them if they can have it done by a certain time, they do it if they can. I'll keep using them as long as I live in the area.

  Amy Sessock
4 years ago
Dolan's Auto is the epitome of how every company should be! They take the time to listen to their customer's concerns. They work with you to schedule an appointment as soon as possible. They are honest and hardworking! But it doesn't stop there, they make sure to go above and beyond not because they feel the need to but because they want to.I can't say enough great things about the service I have received from this place. I have been here 3-4 times now.Last week I brought my car in because my wheels were making terrible noises. Turns out the rear pads and rotors needed to be replaced. I informed them they replaced them just over a year ago. So they provided me with new rear breaks at no cost! (The materials and labor under warranty). I was soo relieved and grateful for them to offer this!It doesn't stop there though...They noticed I was due for an inspection, without hesitation they provided my car with the service. It was such a relief since it now saved me from making another appointment.For as long as I am living in this area, Dolan's Auto will continue to be my go-to car mechanic......and they should be yours too!

  Jodi Lawaich
2 years ago
Dolan's is Burlington's secret when it come to car repair, car knowledge, and sales. They have the fairest prices in town, are 100% straight shooters, and sell used cars they fix themselves. I bought my daughter's car from them and it was a great purchase. They also saved me thousands when we almost bought a car from another local, large dealer that turned out to be a disaster. Be smart and bring your car here.Services: Electrical, Body & Trim, Engine repair, Air conditioning, Brake service & repair

  Jessica McDonald
8 years ago
These guys are absolutely the best. They have fixed problems on my car that have "stumped" others. Every time I drop my car off before hours, they always call me within 15-20 minutes of opening with the solution for my car and the price to fix it, which is always cheaper than others have quoted me (ex: 150 vs 113 for a battery, 150 vs 50 to change out my winter tires). These guys are professional and don't take advantage of you. I would highly highly HIGHLY suggest them. It's well worth waiting out the weekend until they open on Monday.

  Tracy Dolan
3 years ago
Dolan's Auto is hands down the best auto repair shop I have ever had the pleasure of working with. I am confident every time that they will tell me what needs to be done, what should be done and what would be nice to be done, in that order . They are honest, affordable and straightforward.My last name is also Dolan but we are not family - although I am proud to share a name with such a great business.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Oil change

  Bran Zheng
4 years ago
During my years in college I always went to them whenever I was in the area. They have friendly and fast service. I never felt that I was gyp because they always showed me the parts after they were done servicing my car. As a broke college student they were willing to help me find a price that was affordable.I always recommend this garage to anyone who s in the area. They are a busy garage so it s best to call ahead of time.

  Declan Dye
2 years ago
Very friendly and professional. Always willing to help and answer questions. Stopped by in-person and asked if they could order a bulb for my car and they were willing to look at my car the next morning; was ready very quickly after that. Would highly recommend their services.Service: General repairs & maintenanceService: General repairs & maintenance

  Nicole Hayes
4 years ago
My husband and I recently relocated here and were in desperate need of repairs on our only vehicle, a Subaru outback, and these guys not only fit us in on short notice but the cost was beyond reasonable! We are now customers for life!! We will be coming back and definitely recommend! Thanks for your honesty and truly caring about your customers!

  Thomas Triumph
5 years ago
I have used nearly everybody in town over the last 4 years and Dolans provides unparalleled service. They are straight shooters and aren't going to tell you that something needs to be fixed unless it absolutely has to and when that time comes they are the cheapest around. To all the people that I recommend to go there they end up feeling the same.It's really nice when something breaks and you don't have to dread going to a mechanic. Great jobs guys, absolutely fantastic.

  Lori Cull
6 years ago
My son attends school in Burlington and on his way back to school from RI after spring break, his car broke down. My husband, who is in the automotive business in RI, searched out Dolan's, spoke with Shaun and they had my son's Jeep Liberty fixed and back on the road in hours for a very reasonable price. These guys are great and trustworthy. We highly recommend Dolan's Automotive.

  Cameron Scott
5 years ago
I trust Dolan's %100, which I can't say about any other auto-business. When I was in college and delivering food to pay the bills, these guys kept my car running for amazing rates. When my repairs exceeded the value of my car, with almost no budget, they spent hours of spare time helping me find a new vehicle and keep my job! Since started a hauling business shortly after College, all of my cars go to Dolan's. I am never suggested to repair something unless it is a legal requirement or needs to be done. Dolan's is simply the best at saving you money while keeping your car on the road. Tip: Pay in cash

  Katie McCuin
6 years ago
I am so impressed by the guys at Dolan's. I took my car in thinking it was totaled. They changed my fuel pump for much less than I thought I would have to pay. My rotors and breaks were also terrible, and, knowing I didn't want to put too much money into my car (it's 10 years old), they found me some used rotors and only charged me for labor. As a lady who doesn't know much about cars, I'm always worried about being taken advantage of at car places, but the guys at Dolan's were professional, worked quickly, communicated and took care of my car troubles for less than I expected.

  Rebecca Waggoner
4 years ago
The most honest ship I've ever been to, and these guys are seriously the least expensive as well! Repairs are half what they are anywhere else, while still being top-quality. Everything you could ever hope for in a neighborhood mechanic. Family run, you can usually find the whole family there, the kids even doing homework. Great place, and highly recommended.

  Heather Gagnon
9 years ago
I have taken my care to other shops and been over charged. I looked up auto shops and they were the only one with great reviews! Believe the reviews. They are friendly, helpful and personable. I took my car to get a second opinion at Dolans after a crazy quote from another place and they were almost half the price for the same work. They are family owned and it has the true small town vermont feel. Trust the reviews it was worth it for me.

  Felipe Massa
9 months ago
I got my Vermont inspection here and was treated really well. Sean was efficient and direct with his advice.

  Randy Abair
9 years ago
These guys have the lowest labor rates in town and constantly work to find ways to save you money. After getting burned at several national chains over the years I asked a friend for a recommendation (5 or 6 years ago) and have been going exclusively to Dolan's ever since.How many mechanics tell you what NOT to waste money on? Most - even the quicky oil change places - hand you a sheet of paper with a list of expensive and often unnecessary work/maintenance when you go to pay for service you came in for. Dolan's goes out of their way to tell you not to bother spending money on, what can wait, etc.Their honesty has the phones ringing off the hook and I'm almost hesitant to write such a glowing review, because I'm afraid it will become difficult to get an appointment! But when my car wouldn't start the day before Independence Day weekend, they squeezed me in last minute and were beyond fair with the price I felt compelled to give them the praise they deserve.

  Marshall Wallace
8 years ago
THESE GUYS ARE GREAT!!!I had them give me a second opinion on an O2 sensor fix in my Subaru Outback. The first shop I went to wanted to charge me ungodly amounts of money to diagnose the check engine light and replace the sensor. I brought it into dolans who found that there wasn't actually anything wrong with the O2 sensor at all, rather it was a small issue with the check engine light coming on without any problem to the engine at all. Dolans could have easily told me that I still needed a new sensor, charged me $250 and sent me on my way, and I wouldn't have known at all!Rather, Dolans was honest with me about the fact that nothing needed to be done at all, and charged me nothing! This is a very good, upstanding business, who I would highly recommend. Yes, It may be a bit of a wait to get an appointment with them, but it is very worth it.

  Timmy Guyon
4 years ago
I patroned Dolan's after visiting Bourne's Auto for some maintenance. BA insisted I needed thousands of $ in fuel line repairs but the guys at Dolan's talked me through the check up; taking into account the context of how old my car was and how it might not be worth dumping $ into repairs. They very quickly earned my trust and were all very friendly.

  Christian Albright
5 years ago
Sean and the rest of the guys at Dolan s were great. They did diagnostics on my 2006 wrangler and when realizing it was beyond their scope of work advised to where I could take it for an axle rebuild. Will definitely be going to Dolan s again in the future.

  Casey O'Reilly
4 years ago
If I could give Dolan's a million stars I would! They are fair, honest and kind. They always let you know exactly how much they are going to charge you before they do anything and are always patient in explaining when things aren't working properly. I cannot say enough good things about these guys!