Heffernan Inspection & Repair Service, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristine Buck
4 months ago
I woke up this morning to a flat tire. I have a BMW and normally have my car serviced and repaired at a foreign car repair shop in Burlington. A neighbor recommended Heffernans and they did not disappoint... In fact they went above and beyond for me today to get me back on the road and also safe for a drive to Boston this weekend. Super friendly, accommodating and honest. During the time I was waiting for my car to be done they appeared to be working in other last minute requests like mine and were passionate about helping their clients. Thank you.

  Jasper Gilbert
4 months ago
Went to buy a car in Bristol today. Was told it was inspected by Heffernan. Must have been a friend of the garage he said he owns a septic business in Bristol and he met me instead of his son who had listed it. Gasket was leaking oil breaks had rust and front lights were far too dim to legally pass inspecting. Don t give inspections to cars that should not pass. I have exact VIN and model.

  Eric Senecal
11 months ago
Brought my car in for summer tire install and received it back with the tires installed on the wrong wheels. My car is an EV with different size wheels/tires front to rear and they mounted my rear tires on my front wheels and front tires on my rear wheels. The wheel/tire information is right inside the door jam and clearly they didn t take the time to reference that.I also brought them a freshly powder coated set of wheels with brand new tires to mount and balance but they never balanced them. Due to the size they assumed that they were for a trailer and not my vintage vehicle.Poor attention to detail. Only giving two stars because the customer service is great.Service: Tires

  Joanne Shedrick
2 years ago
This is my go to repair shop for all my vehicles. Great staff. Waiting area not the greatest but the service is always on time. Honest prices, never unexpected repairs.

  Greg Petliski
3 years ago
3000 miles from home (live full time in my van and travel) and my van and wouldn t start. They got me in with no advance notice and had me out the same day replacing my fuel pump driver module at half the labor costs of a California garage. Thanks so much guys!

  sitwithabook
5 years ago
I have been going to Hefferman's since they opened. Old time reliable service. Honest people. They've gotten me in the shop in a pinch and understand people work and need their cars. No frills, prices are fair and they stand behind the work.

  Jessie J
6 years ago
Excellent service!! Oil change, inspection, new tires and repairs... all services that Heffernan's have done for us personally and for our business fleet. These guys are great to work with... fast, friendly and reasonable!!

  ian schulze
4 years ago
Great communication. Told me what they'd do without me having to ask about details. They just laid it all out for me. Gave me a quote that was well explained as to how they got to that number. And when all the work was done, the actual price was a bit lower than was estimated. Would definitely go to them again.

  David McClellan
5 years ago
Very friendly service. Honest with you about what your vehicle needs. I do the majority of the work on our vehicles, but when I need someone to do the work, this is where I go.

  R G
4 years ago
First and last time.Left my car way dirty inside.I mean seat, door, dash, floor, ceiling ..you name it!Do better!

  Marian Bouchard
6 years ago
Effective and responsive, this team goes out of its way to help and educate their clients. Always a pleasure to work with!

  Chris Conner
4 years ago
Great service on our company s trucks for many years. And, great folks to deal with!

  Anthony Woods
6 years ago
They'll get you in and quick and even bring you back into the shop to explain issues with your current auto issues.

  Richard Stalcup
3 years ago
Good people send your subaru there better serves no fighting and yelling like that other place

  Gene Foley
5 years ago
After 3 years of car service, Very helpful, very fair pricing.

  Cathy Naylor
5 years ago
Very friendly staff ! Trusting and knowledgeable. Willingly helped me out in a pinch ... MUCH appreciated !

  Paul Hill
4 years ago
Fantastic shop with a super friendly and helpful staff. I would highly recommend!

  Adam Masterson
a year ago
Great people, Wi-Fi and a comfy couch

  April Guyette
4 years ago
I have been here and work here. I trust these guys with my vehicle service work.

  Jon Fenner
10 months ago
Great, fast service!

  peggy phelps
2 years ago
Nice people. Fair prices

  Ali Senesac
4 years ago
Very friendly, great service

  Ad Ban
6 years ago
Honest and fast, great service.

  Stephen Ahern
4 years ago
Emergency car help call first

  Greg Martell
3 years ago
Good service as usual