Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angela Sargeant
2 weeks ago
Awesome service!! Always feel like they communicate really well and I'm always happy with my vehicle afterwards. I bring my truck and my grams Subaru there for service and each time has been great! I pass 3+ other shops through my home town just to get here and I will continue to do so.
Ally Cole
a month ago
I recently had my truck worked on at S&B and they were more than accommodating and communicative. I had to switch my day around due to a work conflict and they helped me out. They also did a great job of keeping me informed with how everything was going and keeping me updated on the cost of it all. I would 100% go back here and couldn t recommend these guys more.
Alex Jones
a week ago
I highly recommend S&B. They are some genuine guys who have completed several major repairs on my 07 Silverado. Their complementary photo inspection gives a clear idea of necessary work, they work diligently, and they communicate really well.
Stephen Plumb
2 months ago
These guys truly rock. Suddenly, on a snowy night, my wiper stopped working. I took it to S and B they pulled me right in check. My fuses discovered my wipers were frozen without embarrassing me and making me feel like a fool. They hooked me up then they set up an appointment to adjust my headlights while I waited we sat around laughing and joking about the weather and life in our small town. I enjoyed my visit and truly appreciate their help all at a very reasonable price. These guys have my whole hearted recommendation and will be my choice. Thanks guys Stephen.
Glenn Cioffi
4 months ago
Our car broke down in Randolph and we didn't know any mechanics in the area. Blakemans Towing out of Tunbridge recommended S & B Automotive so our Jeep was dropped off there. So glad they did. S & B Auto, called me at their earliest opportunity to let me know when they could look at it. Keeping in mind this is Winter Tire season, I expected to be without my vehicle for 1+ weeks. Jeremy called me, said they had time to look at it the next day, so they did. He called back with an update of what was needed, then had to call me back later that day to let me know parts were ordered but wouldn't be in for a couple days. The parts came in earlier than expected, and knowing I would need the vehicle back as soon as possible, they got the work done within 24-hours of the parts coming in. I am very appreciative for the work they did. Thank yous to Jeremy, Michael, Sarah, and the entire crew who worked on our Jeep, and for the follow up a few days later. I would recommend S & B Automotive for vehicle repairs to anyone in that region of Vermont.
Jeremy Conaway
a month ago
The communication between the technicians and the person relaying information to the customer is non existent.I Brought my car in with a diagnosis I was fairly certain was spot on. After looking over the car they found additional issues, and ran further diagnostics on the original issue I brought the vehicle in for. They told me that it was not what I had originally thought, and based on that information I authorized other work to be done.After paying for the the work and getting home I read over the breakdown and discovered that the original issue was in fact what I thought, but now I've already dumped $1500 into a vehicle I would have returned to who I bought it from had I known the full extent. I will never use nor recommend this garage again.
stephan corcillo
4 months ago
Brought in my vehicle after noticing squealing coming from front breaks. Requested an inspection, winterization, and brakes service. Breaks were "fine" although the technician even reported their width being below standard, safe levels. Multiple lightbulbs were "broken" even though less than 24hrs prior I noticed no problems with the lights. Invoice stated that tires were inspected, filled to required pressure, and the sensor was reset; upon driving for approx. 5mi and still having a tire pressure warning light, I inspected the pressure myself to find that only my front tires were filled to the correct pressure while my rear tires were ~3-4psi below required pressure.Overall, kind and personable employees and technicians; however, much of the interactions and communication didn't seem honest or accurate.
sandra pike
a month ago
Trusted mechanics are hard to find these days. Safety is priority #1 with them and I appreciate their caring nature with confidence in what they do and how they communicate with easy to understand knowledge. Michael - please don't ever leave! You're the reason I have stayed!!!!
Keith Lincoln
a month ago
I was a field service engineer in semiconductors. I delivered world class customer service to the most demanding customers. I know great service when I give or recieve it. S&B's customer service has been flawless.
JJ Hohen
6 months ago
If ever there was an opportunity to be taken advantage of this was it. It was a Friday mid morning and we re 1200 miles from home and have a tire going down slowly. Though they were very busy Mike agreed to look at my situation and was able to resolve it within a short period of time for a very reasonable sum of $35. Based upon this experience, I would highly recommend them for any needs that you may have.Service: Tires
Joe Goldberg
5 months ago
I called these clowns 2 days ago, left my number twice with a detailed message. They never called back! Could you imagine if you had work done there and you had to contact them about a problem? I bet they would make themselves pretty unavailable.
melissa maxham
7 months ago
I called with a request to have tires changed, an inspection done, and a dandling heat shield re attached. S&B got me in super fast even with a full schedule and was beyond accommodating! Excellent service and fantastic staff! They will be my go to for all repair needs from now in!Service: TiresService: Tires
Rachel Tonn
a month ago
Came in clutch with a short notice repair before a long car trip. Super communicative. Would highly recommend!!
Merry Roy
8 months ago
I broke down on the highway not far from their shop and was able to drive myself there. I live in Boston so was far away from home and needed the car fixed quickly as I was supposed to go back home in 2 days. They were able to get my car fixed in time and were very kind during my troubles. Sarah and Michael were both great to work with and I would recommend anyone in the area to go here!Services: Engine repair, Transmission repair
Tim King
2 months ago
We were totally impressed with the service at S+B. They were great keeping us abreast with service progress. We'll be back.
Chadwick Estey
a year ago
Had a wonderful first time experience with S&B Automotive. I took my vehicle there a few weeks ago to get a state inspection and have tires swapped over. Easy to schedule, open communication, and honest people. I love their digital vehicle report that they share with you after an inspection which shows you what certain areas of your vehicle passed and what needs attention. Will certainly be a returning customer!Services: Tire rotations, Vehicle safety inspection
Dan Thorington
9 months ago
Was very pleased S&B Auto could take my truck so quickly, and replace the muffler. Was also very appreciative of the complimentary, thorough, pre-service inspection, and excellent communication.First impressions are important, and their business strikes me as a model that other garages would do well to emulate.Dan ThoringtonWilliamstown VT
Janice Smith
a year ago
I just moved from Los Angeles and I didn t exchange my wiper fluid in time, so it froze. And my windshield wipers chattered really badly. I brought my car in the exchange the fluid and get new wiper blades, and they did a complementary inspection of my car where they found the ball joints were really loose, and if they got worse I could lose control of my car. Losing car control is already likely given that there s snow and ice everywhere now. I m really really glad they checked my car, and could fix all of it, in a timely manner, too. I have classes during the day and they completely worked with me and my schedule to figure out when I could bring in my car and pick it up. And though the ball joint parts were expensive, they worked with me and didn t tire of me asking many questions about products. They re super helpful, knowledgeable, and friendly people, and I m really grateful for that!Services: Steering & suspension repair, Wiper blade installation
Ed Thompson
a year ago
We had a great experience with S&B Automotive. After experiencing problems with our 2017 Silverado while out of town, we called and they said it would be several hours before they could diagnose the truck. We made it to their location in Bethel, Vermont and they saw our truck more quickly due to a cancellation. They fixed a loose coil wire and checked the other cylinders as well. We were back on the road within two hours! As a reflection of their customer care, they even followed up with us several days later after we were back on the road to make sure everything was okay.Their professionalism and integrity is second to none!Services: Electrical repair, Auto engine diagnostic
eric duffy
2 months ago
Moved to Bethel recently and have used S&B a few times now. Always professional and efficient.
Joe Viets
2 years ago
I recently moved to Bethel and try to do as much business locally as possible. I took my car in for some brake work and oil change. Based on city experiences, I was expecting a bill of 500 dollars. S&B did a complete inspection, texted me a report of their findings and had me back on the road in less then 2 hours. I was surprised to find I didn t need brakes just a fluid top off. The total bill for some light bulbs, air filter and oil change was around a quarter of what I was expecting to pay. Amazing!Their shop was clean, neat and professional. You can also tell they are very proud of the business they are building. I will go back to them with all of my auto care needs.Three days after getting my car repaired, I received a very nice hand written note in the mail. There was a chance to win $500 bucks inside.I do not know Brian and Sarah personally, but sure wish them the best in their new endeavor. If you are in the Bethel area and need auto repair give them a call.Services: General repairs & maintenance, Auto engine diagnostic, Oil change
Doreen J Holmes
11 months ago
I was very pleased with how quickly I got an appointment for by pickup to have my wheel bearing replaced & oil changed & filter replaced. I will certainly use your business for any further needs.Thank youElbert TraskServices: General repairs & maintenance, Oil change
Kristel Drury
a year ago
I blew a tire out on my way to work one morning,It was beyond repair, fortunately we had another good set to put on. S&B was able to get us right in so we were not riding on the donut! We were met with courtesy and professionalism! They even did a fullInspection of the car to make sure everything else was OK! The Bethel area needs S&B!!
William Bouffard
a year ago
Was taking my children to the Montshire Museum, at 2pm in a friday, when a coil pack went on i89. I was able to limp the car off the interstate. I contacted S&B, who moved things around and got us in asap. Before the end of the business day we were fixed and able to head home! They also had stuff to entertain my 5 yr old and yr old while we waited!!! I recommend their services and will use them if I am in the area again, for sure.Service: Auto maintenance
Erica Lesmeister
a month ago
Eveyone there is super friendly and helpful! It is fairly priced too!
Debbie Donoghue
2 years ago
This is the first time we have been to S&B automotive, but we arent strangers. We had been going to their West Rutland location for over 3 years. Totally worth the drive. And now that they opened their newest location in Bethel and is closer we will be coming here. Sarah and Brian are extremely professional. Their customer service is top notch. You can tell that it is very important to them. We will be repeat customers as we have been for awhile now. Welcome to Bethel Sarah and Brian!
TRN Shep
a year ago
Yesterday I tried to get my brakes fixed at a mechanic place close to my house while doing five different things called the wrong Automotive garage booked an appointment put my keys in the one that I thought I was booking an appointment for the reception was excessively nice called me to ask if I was still planning on coming to the garage like we had spoken about I informed her what I did and she was so understanding and courteous and didn't give me a hard time for canceling my appointment no notice she's super friendly and very happy and apparently loves her job with a great sense of humor and if I were to have another problem in the future I will definitely come here thank you so very much for being so understanding and never change
Lynda McDermott
7 months ago
Very happy with their service and will be calling to schedule another vehicle for repairs.
Susan Carpenter
a year ago
These guys are great. Fantastic customer service, friendly staff, and quality of work on my car is even better!!Services: Tires, Vehicle safety inspection, Oil changeServices: Tires, Vehicle safety inspection, Oil change
Kira Jannusch
a year ago
Went in for a vehicle inspection and oil change. Friendly staff, explained things well, didn't feel like I was being taken advantage of, highly recommendServices: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change