Top Stop Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Lucido
2 months ago
It s great to have a reliable mechanic. We have taken our cars to Jim at Top Stop for more than 20 years. This shop has provided great service and quality each and every time!

  Brian Anderson
7 months ago
I have taken my cars there several times on the recommendation of my son in law. Top notch service with honesty and reasonable prices. My last visit was for something they were unable to fix even though they spent quite some time working on it. And then they didn t charge me anything, even for their time! They will always be my first choice for car repair.

  Maddie R
7 months ago
This establishment treats their customers with the utmost respect and kindness. I feel like those qualities are often thrown out the window and replaced with judgement and disdain more often than not. Its so nice to have services performed by genuinely nice people. I would recommend these guys to anyone using Intoxalock. $25 recalibration fee. Fast & simple. Thank you for being you!

  Shannon Wright
3 months ago
We've taken our cars here for more than 20 years. Honest and reliable, they have always made stressful car problems easy.

  Mackenzie Barajas
a year ago
I am new to Utah and when looking for a shop to replace my starter, I went to the one with the best reviews. Jim at Top Stop was so helpful and quick to give me a quote. I scheduled an appointment for Friday morning. He let me drop it off Wednesday and had it done Thursday before my appointment even started! Great price and great work. Thank you all at Top Stop!

  Collin Boren
4 months ago
After having issues with other shops, it was relieving to come to some who is competent, honest, and quick!

  Lori Smith
a year ago
I have been going to Top Stop Automotive for many years. They have serviced and repaired all our vehicles (with a family of 7 we have a lot of them). They have always been fair and honest. I highly recommend them.Services: Tire rotations, Engine repairServices: Tire rotations, Engine repair

  Naomi Webb
6 years ago
I never do reviews but I know how hard it is to find a good mechanic. Look no further! These guys are AWESOME! Took my car into this shop after taking my car to two other places who couldn't figure out my car issues out after having it for several days. I pulled into Top Stop, described the issues I was having, they pulled the car in and got it fixed up in a couple of hours. Haven't had a problem since. They are kind, fairly priced, quick and everything you want in a mechanic. I wouldn't go anywhere else.

  Steven Marble
a year ago
I have been going to Topstop for 20+ years. Jim and the family are great. I trust them with my life. They have always been upfront and honest.

  Alisha Munzert
4 years ago
They take care of your car, and my experiences have all been positive. I have never had an issue with any repair (my old Mazada has given them challenging varieties) and my quotes have been fair. Jim and his crew are great!

  Kristin Anthony
3 years ago
Let me start by saying, I take responsibility for getting a DUI and being in this situation. As part of the punishment, I had to get a breathalyzer installed in my car. Every 2 months, the device must be calibrated and Top Stop is an authorized service center in my area. The device provides a 7 day window of time for calibration before your car no longer starts and requires a tow. I have made several attempts to reach out to these guys for calibration and every experience has been awful. Whether it was having to tow my car there for calibration, arriving onsite for a calibration or contacting by phone for an appointment. If you prefer NOT to service these devices, opt out of your partnership. Telling me you are too busy and it will be at least a week to do a 5 minute job is just unacceptable. I have notified the company I am renting the device from and hope they will end the partnership. You definitely do not deserve whatever they are paying you or my time and money.

  Tanner Elsholz
a year ago
Fantastic service! The staff was friendly and had my car back up and running quickly and for a great price! Will definitely go back in the future!

  Sioux Evans
8 years ago
We started going here based on a recommendation. They are the best. There have been several times we have taken things in that have been small fast fixes and they wouldn't charge for it. (One was our door wouldn't shut right and they just needed to tighten a lose screw.) I love this place. They are so honest and I don't feel like they are try to take advantage of me because I am a woman. I would recommend them to anyone, and I do!

  Brian Christensen
5 years ago
Jim and his crew are HONEST and provide EXCELLENT SERVICE!!! I was in there today(9/26/18) with what I thought I needed new rear brakes. I was told that the front and back brakes were all good and that I just needed an adjustment. I will NOT take my car for service ANYWHERE ELSE!!! YOU GUYS ARE TERRIFIC!

  Jared Prazen
13 years ago
I have been taking my vehicles to Jim Eaton at Top Stop Automotive for probably around 15 years now, and have always walked away from every transaction feeling that I received a more than honest value for the amount I paid. In many situations, Jim and his staff have gone above and beyond to resolve problems with our cars that he could easily have overcharged to fix, but he has never done that. I've recommended Top Stop to family and friends for years, and am glad to have found such an ethical auto service shop.

  Wess Lancaster
2 years ago
They work very fast and for a fair price. Unfortunately, the mechanic forgot to reattach 2 pieces to my steering wheel that were left lying around the driver's seat. I was able to find and reattach them myself, but I find that a little concerning.

  Brandon Sara
7 years ago
Most honest mechanics I've ever dealt with.Jim (the owner) cares about actually helping you. He has even suggested AGAINST doing work that I ignorantly requested because it was unneeded even though it meant he would not make some good money doing the work. He is always honest, knows his stuff and has a great crew of workers that are also honest and know what they are doing. Always reasonably priced and quick to finish their work and always do the job right. They will never do work that you don't ask for.I refer Top Stop to all of my family and friends. You'll be very pleased with the service that they provide.

  Heather Ruden
3 years ago
Jim is amazing. Hands down, the best mechanic in town. Very honest and fair. I dont take my car to anyone else and he gets me in and out within a day! Id give 10 stars if possible!

  Tyler Johnston
a year ago
This shop provides honest service and fair pricing. That is rare in auto repair shops these days. I highly recommend Top Stop.

  Teo Sorensen
8 years ago
I was recommended here and am very glad I was! My car was squealing and just getting worse, thought it was my pulley going and brought it in. The mechanic looked at it told me my belt was loose and it was the wrong belt to begin with I had the right belt in my trunk and they threw it on in 2 minutes literally and no more squealing!! :D Definitely coming back for any work needed on my car for a fast cheap service :)

  Camilla Frandsen
8 years ago
My check engine light went on this week so I took my car into them based on a referral. They did a diagnostic test on it and it was nothing more than a good old "evap leak" aka "you gas cap is loose";). Most mechanic shops would take that and run with it, but they charge me nothing and refused to take a tip....their response, "we are just about being honest and doing the right thing." Next time I really have an issue with my engine, I'll be sure to come here!:)

  David Johnson
3 years ago
I had super low tire pressure and all the gas station s air pumps around were out of order. They allowed me to use their compressor to fix the issue and asked for nothing in return. Good people deserve to be recognized. So thank you!Service: TiresService: Tires

  Troy Wilkinson
2 years ago
Honest. And really good to work with. Fair pricing. They tend to be booked out, but that's because these dudes are the real deal! Can't recommend them enough...ESPECIALLY in comparison to the dealership....

  Steve Downs
6 years ago
If you ever need to have some repairs done on your car, go to Top Stop Automotive. My wife and I's car broke down the day before Thanksgiving while we were traveling from Idaho to Utah. I messaged Top Stop on Facebook to gather some information not thinking that I would hear from them until Friday (the day after Thanksgiving), but to my surprise, they took the time to message me back on Thanksgiving day even though they were closed!When I took my car in to get it repaired, Jim kept me in the loop the whole time to let me know what was going on, he was able to quickly find the problem with my car and gave me a cost upfront for the services.The thing that I appreciate the most is that there were two parts on my car that were bad that were under warranty at another auto repair in my hometown, Jim didn't try to stick me with a bill for repairing those parts. Rather, he told me they were bad and that I should take my car into my regular auto shop back home so that I could save that money. He assured me that the repairs that he had made would allow us to get back home safely and they did.Overall, I now wish that I lived near West Jordan because Top Stop Automotive would be my new "go to" auto repair shop. I have never been to a business where the employees are so honest, fair priced, and do such good work. I recommend them highly!

  Monte Hansen
4 years ago
Did a Budget Truck rental through this location. Initial service was excellent. Unfortunately, the truck and tow rented had underlying issues that made my family's cross-country move a living nightmare. Rating would be higher, if I wasn't now forced to wade through Budget's customer service and claims departments because of the faulty equipment.

  D Hardy
5 years ago
These guys are awesome! Highly recommend. They could have gouged prices but it turned out to be something simple and cheap. Honest and very considerate. I am going to keep going back for any issue with my car.

  Richard Noyce
7 years ago
I have been going to top stop auto for years. Jim is the most honest machanic I have used.He is always willing to help and goes out of his way to make sure you are satisfied.He will only do the work that is needed and is fair on his charges.

  Mike Fidman
5 years ago
My ford Truck 2001 shot out a spark plug which was a common problem with the triton engines. I took it over to them and they were able to fix it in a day and for a good price. I've had the truck back for several weeks and it's been perfect.

  Brandon Ray
a year ago
I run a large fleet of service vehicles, and take them here to be serviced. Always professional, quick turn around, great work and the price is right! What more can you ask for?Service: Auto maintenanceService: Auto maintenance

  Be More
7 years ago
Top Stop Automotive is the most honest automotive repair in the valley. In an industry where it is so easy to be dishonest, Top Stop has great integrity. I'll continue to recommend them to everyone.