Dennis Butterfield's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Teralyn Whipple
2 months ago
Richard was incredibly helpful and very accommodating. I had very limited time and an unusual request but he made sure to fit me in before any other mechanic in the area and did a great job. He was very kind. Overall great experience. It was a little hard to find their shop (you must drive through a gate to the most north corner of the building) but worth it.

  Marie Pack
8 months ago
The mechanic Richard was so incredibly helpful and considerate. He was very busy but squeezed us in for an appointment within a few days. He called before doing any work and quoted us a price. After getting an ok from us, he fixed our car and had it ready so quickly and for less than we'd been quoted! If we have any more problems, I know where I'm taking my car. I would recommend him to anyone!

  Anthony Bracamontes
4 months ago
Dennis and his crew are awesome ! They know what they are doing and will take the time to fix the problem. They are completely honest and will give amazing advice.

  Bennion Gardner
a year ago
� called to get a part replaced, they quoted me a fair price and scheduled the work within a couple days. They completed the job ahead of schedule and for less than I was quoted. Great work and great customer service!

  Fabian Menchaca Huerta
a year ago
Let me start off by saying these guys are Fantastic with there skills and knowledge I'm absolutely new to west jordan area and i took a chance on bringing my 2001 Acura CL Type-s into there shop so i may have a shifting problem with my transmission, And my rear wheel HUB seized up. Took my car in on 2 separate appointment (my choice) and i gotta tell you guys i was thinking "I'm in for a new transmission i know that's what he's gonna tell me" turns out it was a loose wire, And man was i relieved not only in his ability to fix the issue but to be 1,000% honest about the situation as a whole. Thank you guys at the shop for bringing my Acura back to life. I would indeed recommend this auto shop to anyone looking for an honest mechanic.Services: Electrical, Transmission repair

  Ben Rose
2 years ago
This shop is absolutely second to none. Above of the great qualities of Brent, he s ethical & very honest! My sons car needed some long overdue repairs & I ve usually worked on his car myself because mechanics can t be trusted. That belief is officially gone. His work was absolute quality, extremely affordable & impeccably honest. Not only would I recommend him to anyone that needs a mechanic, I ve told my daughter that lives almost an hour away that if she ever needs ANY car care or has any car issues at all to come here. Very VERY highly recommended!

  Justin Pettit
2 years ago
I am a first- and last-time customer of Dennis Butterfield s Auto Repair. I brought my car in on Monday to repair a check engine light. They later called to explain the problem and said it would cost $675 plus tax to fix it. Feeling that this was WAY TOO MUCH MONEY for this particular problem, I arrived a few minutes before closing time to take my car to another shop for a second opinion.Dennis Butterfield s Auto Repair would not give me my car until I gave them $80 - said they were just going to keep my car if I didn t pay that. I contested as they disclosed no $80 diagnostic fee in advance and they intimidated me out. I ultimately had to pay them $60 (they waived $20 in tax they said) to get my keys and car back. I immediately took the car to GT Automotive, who diagnosed and fixed the same problem for $369 plus tax. Run don t walk to GT Automotive. I will not be going back to this shop.Service: Auto engine diagnostic

  Trent Ingersoll
4 years ago
Best mechanic shop around! I ve had work done on several vehicles on multiple occasions and each time I was treated with respect and fairness. Richard is honest and only recommends work that really needs to be done. He also backs his work and takes care of his clients! Jordan runs the office and is easy to work with in scheduling appointments and getting quotes. Highly recommend these guys!!

  Eric Jewell
2 years ago
This shop graciously helped me when my truck's water pump blew out while traveling through Salt Lake. They made the repairs quickly and had me back on the road much sooner than I expected. It can be hard to find a mechanic or a shop that will be HONEST with, but I believe this shop is that way. They had every opportunity to overcharge me and take advantage but they didn't. I wish there were such a shop near my home!Service: Engine repair

  bee hive
2 years ago
Took an older car to this shop for repair of a wheel bearings and other damaged parts around the wheel bearing. It was bad. Other shops said it was "normal," or bad brakes. Jeez. They got the car in immediately, fixed it in 1 day, were transparent on costs and the problems. Competent, easy to work with, respectful, no fancy showroom or marketing nonsense. So glad to have found them. All future repair work will go to this talented group!

  Amber White
2 years ago
Third generation customer. Parents recommended them and they've been wonderful. None of the other mechanics/repair shops I've used can compare. Willing to say that you have another 6 months on your breaks when you're pads aren't that low, etc. Greatly appreciate their honesty and workmanship.Services: Transmission, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, BrakesServices: Transmission, Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Brakes

  Robby Beesley
4 years ago
Richard is honest and a great mechanic and friend. Nobody's perfect but if he doesn't get it right the first time he will make it right. His prices are reasonable. Only complaint is being a small shop usually means there's a waiting list. His integrity is worth the wait.

  Joshua White
a year ago
My family has used Dennis Butterfield's Auto Repair for many many years. We trust them with all of our cars as they are very knowledgeable, easy to work with, and honest people. I wouldn't go anywhere else.Service: General repairs & maintenanceService: General repairs & maintenance

  Mikey
7 months ago
The most hole in the wall repair shop I ve ever come across. I will never find a more honest shop than this one.

  B N
2 years ago
I picked this place based on reviews here and I was not disappointed. I had to make an appt in advance but my issue was handled quickly and I did not feel like they price gouged me at all, which can happen often with auto repair.I will use them again....Edit April 2022- I have gone back for some more work and they were prompt and reasonably priced. Also asked them about a big job I need done and they answered all my questions about it and are going to try and help me.

  Taylor
a year ago
Great reliable service. They have a high level of car repair knowledge and can help you understand your car issues and the best options available for you.

  Kevin Sanders
4 years ago
Dennis and his crew have been pleasing customers with honest, reliable, consistent service for many years. They came to me by referral and I will continue to send referrals to them also. My family moved to FARMINGTON six years ago but we haven t stopped coming back.

  Cole Alger
6 years ago
Going to an auto shop can be a nightmare for me, but these guys are fantastic! They charge slightly more than a standard shop, but I'd gladly pay a little extra to be treated with honesty and fairness! Good work!

  Donald Sutton
11 months ago
Butterfield is now my preferred mechanic for pretty much all service. Competent and reasonable prices.

  Logan Hammeren
7 years ago
I have always been treated fair here. They tell me the truth for what is wrong with my car and only fix what I ask them too. Wonderful people who have, and will continue to have my trust and my business.

  Travis Fryer
6 years ago
My family has gone here for all there car needs! These guys are great! They really take the time to tell you what is going on with your car. And don t jerk you around.

  Mook D
2 years ago
So grateful I found this Auto repair place!! They're honest and fair priced. Thank you Butterfield's!!Services: General repairs & maintenance, Vehicle Inspection, Auto maintenanceServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance

  Jordan B
8 years ago
The most honest car shop in Utah! Honest shops are way hard to come by, if you need any work done, they are the ones to go to!!

  Darren Solomon
3 years ago
I have rarely experienced care about the customer like this place. The mechanics are very knowledgeable, and took time to listen and discuss with me.

  Neese
2 years ago
Fixed my latch same day at a very fair price. Anything happens to my car I'm coming to them first.

  Puru Agarwal
3 years ago
This is a fantastic place to go to. Absolutely reasonable and completely transparent. I went there first time last week and have already started recommending this place to my friends!!!

  Kathleen Andersen
4 years ago
I love this place. They even work on older vehicles. I highly recommend them.

  David Christensen
2 years ago
When you take your car here you know that it will be done right for a fair price.

  Shelly Morehouse
2 years ago
Professional and timely, took time to explain what need to do next. Gave a reasonable estimate.

  CHRISTIAN COWART
7 years ago
Great service the both times that they fixed my car.