Tom's Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kylie Roylance
5 months ago
Highly recommend! Our car was leaking oil and he got it fixed in one day. Super fair pricing, quick service and a great guy. Will be a returning customer!

  Alfredo Carpaneto
5 months ago
Tom is that rare combination of honest, hard working and friendly. I would recommend him for any towing or service needs. His experience alone will be worth the call.

  Brian Balls
a year ago
This is my first unsolicited google review I have every given. This kind of business needs to be highlighted.My car dropped a front axle on the road in Sardine Canyon on my way into Logan for a meeting. I had just picked it up from being serviced at another shop and drove it to Logan. I first called what looked like a large reputable towing company in Cache Valley to get my SUV. After waiting on hold for 10 minutes I gave up and looked for another company. Tom's service wasn't the flashiest looking business listing, but they were the closest to my location, so I called. Jerald answered and said he could come but it would be a little bit before he could get there. He was there in 10 minutes!! He got the vehicle, took it to his shop and let me know that it would possibly take a few days to get the parts needed to complete the repair. The next morning, I called, and he told me he would have it that afternoon. When I went to pick it up, the shop wasn't the cleanest and most organized place but it looked like a true mechanic's workshop. The repair was not a small deal to get the part and fix it. In addition to the tow to his shop, I was expecting a costly repair. My expectations were blown away with Jeralds honest and more than fair invoice he handed me for all services rendered. I have never felt so taken care of by an auto mechanic!! I will be driving from Heber to have Tom's service work on my vehicles.Services: Transmission, Steering & suspension repair

  Trevor Cranney
a year ago
Straight shooter, got our car in, diagnosed, got parts in and fixed same day. His labor charge is very fair and it s nice having a good guy who just likes getting work done and not playing games. Definitely recommend.

  Marsali Hancock
2 months ago
Amazing service. Not fancy. Very experienced and knowledgeable

  Jeff Stowell
9 months ago
On our vacation, we had a wheel bearing on our Suburban go out coming down the canyon. Rolled in to Tom's parking lot and Jerald immediately got to work. We were back in the road in one hour, I couldn't believe it. If I lived in cache valley, that's where I would go!

  james sawyer
a year ago
Great service. I always use them for car registration. Yeah it's a little dirty but it's in town and priced right. Also the dog is super smart and fun to play with.

  Scott Wright
4 years ago
Jerald and Austin were fantastic to work with. They really came through for us in a pinch. We were on our way home from vacation when suddenly we had a flat tire. Luckily the man that stopped to help us recommended Tom's service, so we went there, and were very grateful we did! Jerald got us in and out of there super quick. This was one of those situations that could have been very difficult, but Jerald made it amazingly painless. I highly recommend Tom's Service!

  Mark ten Hoeve
4 months ago
Put rear brakes on our KIA. Took less than one hour.

  Craig G
2 years ago
I'm pleased with the great price and fast service.They gave me a reasonable rough estimate over the phone, told me when to bring it in and delivered my car on time.The actual price was $50 less than the estimate.Thank you!Service: Steering & suspension repair

  Michael Gilden
a year ago
Nothing fancy, just an honest mechanic and a small town shop. But that's pretty unique and rare now days. And he's earned the respect of a big area of people around here. I wish him nothing but the best.

  Dave Nelson
7 years ago
my truck broke down around 4 pm, they had a tow truck there in less then 10 min. could not get part until the next day, I had to have someone drive from Layton to pick me up and they even waited to close till my ride got there. great service and super nice people and a fair price. I would recommend anyone with vehicle issues to Tom's!

  Dirkus Mitchello
2 years ago
Tom was a "Good Ole Boy", very friendly, will work with you on the rates I was Ina pinch and he helped me out tremendously! Never thought I'd give a towing company 4 stars but he was super nice and laid back.

  Jade Lewis
a year ago
Toms service is the only place we go to in CV, they re honest, straightforward, have a very fair price and do great work. I d recommend anyone to them!

  Jared Andersen
6 years ago
Gerald helped me out in a time of great need. Even though he had many other customers waiting.I was in and out in less than an hour. Great place to get your car services. And he's honest.

  Neil Motter
5 years ago
Gerald is always helpful, quick, and does a great job! I recommend going to see him for any trouble your having with your car/truck. If he can't fix it, he'll refer you to someone who can. But start with Tom's and go see Gerald for some honest advice first!

  Kendell Dutson
2 years ago
I love dealing with Jerald! Always honest and gets things done. He's fixed things others couldn't. The last of your real mechanics in Cache Valley.

  Jed Waldron
6 years ago
This is the best place in the valley for repairs and inspections. The most important thing about a finding a mechanic is someone you can trust and is capable of making the diagnosis and repair. I can always count on Tom's service

  Aaron Orosz
4 years ago
Im not feom logan, utah. But my car broke down near Toms place. My roadside assistance marked Tom's as the auto repair the tow truck driver needed to go to. The guy looked at my car, after it was towed to his place, and said he didn't want my car. My tow truck driver asked if he would at least look at it to see if it's fixable. He still said no and told us to leave.Tom was rude and very unperfessional. Not being from Logan i was not sure where to go. My tow truck drover drove my car to Aaron's elite auto. They were super nice and went above and beyond. Go to them instead of Tom's

  Lyle Richman
4 years ago
I am completely satisfied with the service and and experience I had dealing with Gerald at Tom's service I recommend them highly for towing and mechanic work they are great people to work with talk to you and are very knowledgeable.

  Linda Wursten
2 years ago
Tom's Service is the best. Jerald cares for his customers and takes care of their needs in a very professional manner.

  Kendell Dutson
4 years ago
Honest, always great to deal with.The only company that will tow you off a muddy dirt road at night.Jerald is awesome!

  reptar
7 years ago
They always know what my car needs! They're good guys and will always try to help. Highly recommended

  NinjaGoldfishify
8 years ago
Very friendly people. They are honest, fairly priced, and do quick work. I definitely would recommend to a friend.

  Jason G.
a year ago
Best service, honest service, trust this place with every vehicle I own.

  Emilee M Ellsworth
3 years ago
I LOVE this place. Jerald is fun and kind. His prices are fair and his work is quick.

  Brian Norman
8 years ago
If you are looking for honest advice about your car, this is the place to go. Very experienced and great to work with.

  Joshua Vanfleet
3 years ago
I really like the guy. He's very friendly, and always offers sage advice.

  Mary Majocha
4 years ago
Great service and awesome people to work with. Would highly recommend

  David Buist
6 years ago
Never a dull m oment there!! Been going there for 50 years! They a re the. Be s t!!!