O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trent Slaugh
a month ago
I have never felt more judged in my life. Went in for headlight bulbs, couldn t decide which ones I wanted, couldn t make sure they were correct. I guess I was taking too long, the manager came from the back and was headed straight toward me, which was fine because I had a question. After that she Stood over me for a minute then walked behind the counter. She stood against the wall with her eyes on me like I was going to rob the place. I could hear whispers and feel the stares .. it was very uncomfortable. Not sure what they were looking for.

  Michael Bills
3 months ago
Bought a new diesel engine for my pickup, just shy of two years old, 21,000 miles, ended up with cracked head, they said they only warranty for 1 year.They don t back up their products, I will never shop there again. The mechanic that is repairing it said he don t use them anymore for same reason.

  Brandon Murray
2 months ago
I really like (Checker) O'Reilly's auto parts over other auto parts stores. They offer more than just auto parts, they also have atv, utv, and some motorcycle options as well. Very nice and helpful customer service and quick to get you what you need.

  Dwayne Rich
4 months ago
Most the workers are nice to look at and they know what there talking about. Way to go ladies.

  Fifty-3
7 months ago
Double check what they give you here. Total disregard for the care of their customers. They gave me a battery with the polarities swapped, and it blew a fuse that doesn't exist as a replacement. They essentially totaled my $25,000 vehicle. And then he had me buy the part that I thought would work to fix it but ended up not working. Next time I need auto parts, I'll go to napa.

  Bigjoe ?
9 months ago
The long blonde haired ,tattooed girl is a rude, stuck up , and condescending. I'm surprised a person who treats people this way works here, today was the SECOND time she acted this way!UPDATE: The general manager got in touch with me personally to take care of this and I'm impressed with how professional she was I've updated the review from 1 star to three.

  Laura Smith
9 months ago
We were stranded on our way to Flaming Gorge with a dead battery. Jakob took such good care of us and replaced our battery quickly. We were on the road in no time. He saved the trip! Thank you!

  Jerry Eastman
6 months ago
Friendly and helpful staff, battery better be good, because it sure was expensive!

  Justin Asher
a year ago
I usually only come here when the other autoparts stores don't have what I need as it's always super dirty and the staff are less than professional and have more then once caught me off guard using profanity when in conversation about parts, i swear myself but wouldn't talk like that if i were talking with a customer. But they usually have the part when others don't so i still shop here on occasion.

  Sherry Wimmer
a year ago
After a not-so-positive experience at another auto parts store, I stopped in here and had an excellent customer service experience here! My part was not found at the store, but Leah went above and beyond her duties by calling another place and asking them to set the part aside for me. Awesome service!

  Susan Elaine Ronson
3 years ago
The Employees here are so nice, & bent over backwards to help me with my car. I needed a new alternator, & battery, & they so nicely helped take out the old battery, & put it in for me. Even offered to help with my alternator, but, got help for that elsewhere. Will go back again

  Nigel johnson
7 months ago
Trena always knows her stuff , she always helps me when I come in. Even helps me carry my things to the car sometimes.

  Bud Barnes
10 months ago
Troy is the best parts guy. He help us find everything we needed! Thank

  Mia D
5 years ago
Friendly and helpful staff. I use to go to Autozone but recently had a lot of auto repairs I was doing & Autozone kept giving me the wrong parts. O'Reilly has never done that to me. They may not have the part but they don't give me the wrong one. Also, they can usually order your part unless it's a specialty part.

  Ballistic Detailing
2 years ago
We always try to keep it local but the employees are ignorant and unwilling to help you with anything. They act as if you are asking them to run a mile uphill with a ten ton backpack on their back. I have started ordering things online.

  Elvis Brown
a year ago
Fantastic selection of parts and capable, friendly staff! The Local Price Match Guarantee almost always saves me money!! Thanks Gang, keep it up!!!

  Sean
5 years ago
Very disappointing service. We have a business account with O Reilly in another State, and we were traveling in Colorado, needing a part urgently. Called this store, and they told us they d ordered the part and it d be in at 8am next morning. We drove out of our way to get the part the next day, at 4pm, only to be told that they d not got the part in. Zero apology, zero ideas presented - hopeless customer service. Nice work Vernal O Reilly s.

  Steve Maxson (Scuba)
8 months ago
Brenden is really knowledgeable about this store and always helps get what I need.

  Robert Emmons
a year ago
When the older, more experienced folks are there, it makes for a more enjoyable experience, because they are the type of people who can relate to a restoration of a classic, a conversion, or a restomod.

  Jason Speer
7 years ago
Purchased Sylvania Ultra low beam headlights from O'Reillys in Boise, ID four months ago. Day before coming to Vernal they both quit working so I went to my dealership were they told me both bulbs were burnt out and they'd replaced them, cost: $79.00. Because I didn't like the ones they put in and knowing they were still under warranty. I found the O'Reillys in Vernal and went in with the original receipt as well as the dealers to get new ones. Once at the counter, the manager Jon, asked for the burned out bulbs understandably. I rack up a lot of milage for work and have done this two other times @ two different locations. One location threw the bulb in the trash and the other said Sylvania doesn't require them so I walk out with the new and old bulbs. I explained my situation to Jon were he responded, at this location we need the old ones, to tag? I offered up the recently installed ones, if he just needed something to tag and he said they had to be the originals and would no longer help me.Discovering that O'Reillys does not have a uniform return policy, I regret every dime I've handed them.Check this out, Auto zone, just across the street accepted the warranty with no bulbs and an O'Reillys receipt. Go figure Jon.

  joe deppe
a year ago
Great place.troy always does his best to help when 9 am in there and he is on shift

  Alec rimmasch
3 years ago
Parts are good. The person who helped me didn't know much. Otherwise I like the store. And they are generally helpful

  Paul Armendariz
a year ago
Like most retail stores these days it lacks customer service skills but I found what I needed even though the employees never asked if I needed help.

  jerame adams
4 years ago
O'rielly's is still my favorite auto parts store always seem to have what I need in stock at a pretty good deal and will match any price in town on same parts.

  Troy Bird
6 years ago
I go there for parts. Everone is so helpfull. I like all the people there. Don't go any place else. Also very nice to me every time i go there... thank you!!!

  Lauren Brigance
2 years ago
Great staff. Very helpful. Most things are in stock.

  AJ Kendall
3 years ago
Helpful employee, helped me find the right power steering fluid, and gave me some advice on what to do about my car's issue

  Sam Grammer
8 months ago
I always go here they have what i need

  Traci L Montano
3 years ago
Very helpful, honest, friendly employees!! Clean organized store!

  Nomar Carter
a year ago
Great customer service always.