AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob Clifton
2 months ago
I will never order from autozone in vernal utah again. Staff very inconsiderate one may very well be on coke. Can't track a part they ordered for me almost 2 weeks ago now said they lost it. Had to re order it. After already giving me the wrong part to begin with the first time. Very unhelpful. Lazy.

  Terry Roberts
10 months ago
Friendly staff. Nice, clean, well stocked store.The location shown by Google is incorrect.Address is actually 1130 W. Highway 40.

  Kris Harrison
a year ago
Not 1 person asked if I needed assistance until I made direct eye contact with someone after 10 minutes.I was looking for specific detailing items. Then stood at the counter waiting for anyone to ring up my stuff. While the employees stayed at the other end of the counter laughing and joking. As I was walking out, one asked if I was ready I said yea, I was 15 minutes ago. There goes a $80.00 sale. I truly hope someone that manages this store reads this I ll wait for Amazon to deliver.

  Sherry Wimmer
a year ago
Stood at the counter right in front of two employees. Took about five minutes before one pointed to the other and then at me. That guy practically sighed as he left his computer and ask what I needed. He couldn't find the part I needed and told me I would need the part number for him to find it. He said I could check at another store, they might have what I need. I went across the street to ORielly's where I was promptly acknowledged and the manager researched my part on Google, then called down to Ridgeline to see if they had the part. Now, THAT was incredible customer service! Sorry I was such an inconvenience to you guys, I'll forever take my needs elsewhere.

  C. Stricker
a year ago
This place sells everything that any other Autozone sells. Great customer service, good products and fair prices for all your automotive parts and accessory needs. Thanks for providing the parts and customer service! It's a tough time for employees and I thank you guys for having friendly service!

  Diana Hullinger
2 years ago
I needed to replace the battery in my key fob. After looking everywhere else, with no luck, I found a battery here. They were very helpful and offered to help me replace the battery. I was so thankful. Some horrible person stole the camera out of my car along with many other things in the middle of the night but now I can set my car alarm again.

  Jeffry Shove
2 years ago
The younger girl was rude and would not listen to me what I needed I had to walk off the look for the part I was looking for and when I tried to let her know what I was talking about she was rude and bit my head off I will no longer be buying my parts at autozone I will go to O'reilly's they are more understanding both in Customer service I do feel sad though I've shoped at autozone for years

  Matthew Whittier
3 years ago
This place is great about a year ago are Honda Pilot alternator went out and we had to fix it they let us fix it in there parking lot and sold us the parts they lend us tools to fix it. Because of this we were able to get home. They have great customer service and there nice people to.

  Manitoba Hawkins
3 years ago
They had what I needed. I got my wrenching fix fulfilled with a minor part for a 19 year old Japanese off roader. And a great suggestion for an upgrade of the lights to a more modern expectation and ability. Thank you, Team!

  Austin Garner
2 years ago
Limped into the parking lot with a check engine light on in my Chevy express 2500. Spoke to the wonderful people here who walked me through the fixes and options and got me on my way. Very knowledgeable, friendly staff.

  Aleta Leigh
6 years ago
This is a very knowledgeable store and they go above and beyond to get the auto part needed for your vehicle. As well as help you install simple whipper Blades. They have helped with hooking up computer and interpiting codes on computer. I am very grateful for their kindness and their assistance in helping me maintain my older vehicle. Craig has been extremely helpful with also going above and beyond hoping as fine parts that do not exist in the store and getting them to the store

  Melanie Kennard
2 years ago
My sister and I were in Vernal (6/4/21 @ 5:30 pm) from Ogden Ut to attend a convention. A few hours after we arrived the check engine light came on. Upon the recommendations of other attendees we found the nearest Auto Zone. The store was clean and the employees very friendly. Justin helped diagnose the problem, find the part and determined were in the engine the new part was needed. In less then an hour from start to finish, we were back at the convention having dinner with our new found friends. Thank you Justin and Auto Zone for going above and beyond to help us in our time of need.

  Ahren Rushton
2 years ago
Great store, staff is awesome they always ask if you need help and if you do need help they get it done right.

  Matthew Abbott
5 years ago
There hasn't been a time, in all my ventures for parts, that I havn't been welcomed with warm hospitality, stellar customer service and friendly staff. Although all auto parts are expensive, auto zone has some of the best around. The main reason I use them for all my auto needs is they have what I need in stock, no Waite for an order, it's there and ready.

  Mark Daniels
6 years ago
They installed a new battery for my daughter and did not check the connections, so the battery cables where lose and the wire connection cluster was touching the belt causeing the belt to rub through multiple cables, leaving my daughter stuck in the middle of the road. Thank goodness for good people to help you out in Cedar

  Delene Jaques
a year ago
They were awesome to figure out the reason why the service light came on and figuring out the right part.

  Travis Bradshaw
5 years ago
Has to be the Worst customer service in all of vernal. Staff are rude when you ask questions and even calling them I got attitude over the phone. I ordered parts and waited a week for them. Finally went to the store and was told they never ordered it along with more rude staff to get my money back. Will not return here again.

  Shelby Affleck
3 years ago
Really Fantastic Customer Service. These guys were extremely helpful and considerate. Will definitely be my Go-To

  Javin Miller
2 years ago
Super helpful staff. I love that I can just get a free diagnosis for my car troubles and the staff are so willing to find the problem

  inon labrum
a year ago
Its highly annoying when they ask if my truck is 4x4 or 2x4? I'm just looking for a light bulb part number bro.

  MOB FIGAZ BOSSMAN
2 years ago
I don't know what better review I can give these guys then thank you thank you thank you for having my back thank you

  Daniel Wells
3 years ago
Usually they re good, but just tried to call them and no one answered. Checked the number and called again and it went to a full voicemail. Maybe understaffed?

  Kristina Richardson
a year ago
Zach was great. Found us what we need in a timely manner and was very friendly. We always have a great experience when we go.

  LaDonna Carlson
4 years ago
Staff was knowledgeable & helpful. They had what I needed in stock thankfully, as i drove an hour one way to get what I needed.

  bobby campton
a year ago
It's a really good auto parts store that help with what ever they can(that deals with cars)

  John Laursen
4 years ago
Great, helpful people work here. I go in with a part and they figure out what it is and have a new one for me the next day, if not in stock.

  Sheree Johnson
a year ago
I needed both headlights replaced and Justin was awesome enough to change them for me.

  Randy Nelson
4 years ago
There will order parts that you need but when you call to see if it come in they will say there waiting and if you ask them how much longer because it should be there that day you called they tell you to say have a good day and hang up on you

  Sterling Downard
a year ago
Didn't have the breaks I needed and Couldn'tFind the right ones in the computer system

  Jessica Vogt
3 years ago
Had a check engine light. AutoZone checked the code, told me what part I needed and gave me a method to try fixing it before buying that part as it was a bit pricey. Great service.