Hansen Motor Company Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Yuriy Prikhodko
4 months ago
Got stuck on a bad road. They were able to come quickly and get me out with zero damage to truck or the trailer. Even my load was perfect, which was surprising.It was very expensive but that's to be expected in Utah as well as the difficulty of getting me out.Overall very please with the service as they were true professionals. Hopefully I learn and don't get in this situation again.

  Skylar Young
3 months ago
Helped get us out of an embankment and through a barbed wire fence. It was a very busy day of accidents and they still took the time to transport us, our daughter and our vehicle into town before going out on another call. Great service.

  Emili Sweat
5 months ago
I had a fantastic experience with this towing company! They promptly and skillfully unlocked my truck keeping me updated while on their way. Their exceptional service and friendly demeanor set them apart. Highly recommend!

  Albie
5 months ago
I needed my mother's car towed on a Saturday night near midnight. When I called, they answered right away and sent a tow truck quicker than they originally told me. Randy, the tow truck driver, was empathetic to our situation and professional. The tow itself was quick and they were very reasonably priced for such an inconvenient time.Service: Car towing

  Lis Horta
a year ago
On 1/7/23 we were on our way to Idaho when my car suddenly gave out near Tremonton. We contacted our road side assistance. Andrew with Hansen motor towing company was there with in 20/25 minutes and towed our car and took us home safely. 5+ starts for Andrew. Very professional and friendly guy. Thank you!!!

  Margie Dean
4 months ago
Hansen motor had towed us on more than one occasion in the past. As usual,they were quick to come, professional, and courteous.

  Norman S Hall
11 months ago
Randy came out onto I 15 as I had a flat tireHe was very nice and replaced the tire in the rain and mud. He even asked if there was anything else he could do for us. I felt at ease with him because of the confidence he had in changing the tire in the rain and cold conditions. I am very appreciative of his courtesy and professional manner in helping others especially so late at night and with the terrible weather conditions.Service: Tire change

  Dave H
a year ago
I strongly recommend these guys. These guys were awesome! Quick, very helpful, and pleasant to deal with. First was John in the service department. He happily answered questions when my truck wouldn't start. Then Dylan came to help and made it incredibly easy to deal with AAA and helped me realize I could have my truck and trailer towed all the way home. After that Randy did the actual towing. He is very nice and did a great job. He made it a pleasant trip during the tow which was 1 hr 45 minutes.I would definitely use them again!Services: Car towing, Long distance hauling

  Justin Gilbert
8 months ago
The driver was friendly and personable. He got there on time and got us hooked up fast!Service: Special vehicle towingService: Special vehicle towing

  Debbie Wright
11 months ago
Randy was great!! He called and showed up in the time frame he gave me. He let me know when the car was delivered to Hansen s. I was confident I could trust him to take great care of my car! Thank you!!Service: Car towingService: Car towing

  Brandon Brockway-Ring
5 months ago
Fantastic service!! I absolutely recommend them. They were so quick to respond and so friendly. Helped us get back on the road in no time flat. Thank you for the help!

  amber alger
a year ago
Randy was very polite and speedy! We were stuck on the side of the interstate and he came and got both our truck and travel trailer. Don't have anything bad to say. Thank you Aaa Randy. Hope you have a great week! You and your buddies on the lot are awesome Service: Special vehicle towingService: Special vehicle towing

  kent hoffman
5 months ago
Randy was pleasant and courteous. He got the car going quickly and got me on my way, thanks

  Samuel Stosich
a year ago
Randy did a great job and is a nice guy! Arrived in a timely manner and took good care of my car. Made sure to call me beforehand to say he was on his way and confirmed the location of the vehicle.Service: Car towingService: Car towing

  Brianna
11 months ago
Randy was amazing! I got stuck in a mud puddle that was deceivingly deep. Like.. we were up to the doors in muddy water in our pretty big Yukon. I think his truck lifted off of the ground a little when pulling us out, but he did it when our truck could not. 15/10! Our hero

  Peggy Perry
a year ago
I called AAA & within 20 minutes a very kind young man named Randy was here from your company at my house ready to take care of towing my van! I couldn t believe how fast they were! And Randy knew just what he was doing & got my van taken to Big O in Brigham City where I asked him to take it & then he sent me a text telling me that it was there safe & sound. It was all great!!! Service: Car towing

  Sarah H
a year ago
Marcus was great. He was able to quickly get us and our vehicle off the highway. Dropped us in the nearest town and hung out until he knew we were good with a plan for our vehicle and able to have options for hotel. He is friendly and professional. Most definitely recommend for towing.Service: Car towingService: Car towing

  Teresa Olsen
a year ago
I blew out a side wall on a front tire as I was coming off the freeway and traveling alone. My husband was over an hour away and we're both senior citizens so changing a tire is a real feat. Dean arrived about half an hour after I called. He was thorough, professional, but friendly and rose above several challenges to get my tire changed, making sure I was safely on my way. He was my hero of the day! Thank you, Dean, for your timely help! It's greatly appreciated!Service: Tire change

  Amber Griffin
a year ago
Randy came out and towed us after we broke down. He arrived quickly and was super friendly and helpful. He even dropped us off to a hotel as we were passing by. He sent pictures of my vehicle after it was dropped off to the service center. Would definitely recommend Hansen!! 10/10 Service: Car towingService: Car towing

  David Douglas
a year ago
Zach, is a literal work horse and calculated genius. He arrived early! Got us off the freeway safely in his truck with air conditioning. He waited for a family member to arrive and then drove us home 2 hours away. He even offered to get us food for the trip.When we arrived home he could tell that it wouldn't be safe to place our Van on our inclined driveway with the condition that it was in. So, he suggested a more suitable place where I would still be able to access my car and it was out of harms way next to my home.If all of your employees are like this then I can see why Hansens is the best towing company available in Utah.Services: Car towing, Long distance hauling

  Cassandra Higbee
a year ago
My front tire blew out while driving on the freeway! I was so scared, this was the first time something like that has happened to me. AAA set up someone to come change my tire. Randy showed up with a much needed smile and good spirit, calling me beforehand telling me he was on his way in a few minutes. He quickly changed my tire and made sure it was secure. He gave me a cold bottle of water as well which I also really needed because I had been driving for 3 hours with my dog in a car without AC on. 90+ degree day! We had water but it wasn t cold so this really helped my pup cool down. So great, thank you!Service: Tire change

  Chris Connelly
a year ago
Randy was amazing. Very prompt and excellent communication. Towing was quick and without incident. Such a pleasant experience after suffering a breakdown in our van. Thank you Randy and Hansen Motor. You guys are the best!Service: Car towingService: Car towing

  Michael Taylor
a year ago
The driver was friendly and very supportive to help us out of a very inconvenient out of state after hours weekend situation. He went the extra mile by going to the dealership before coming to us to try to locate a battery for us after hours. World class customer service.You should be proud he drives your truck.Service: Battery serviceService: Battery service

  Thot Pot
a year ago
I broke down & was able to tow my car across state lines over 100 miles on a flatbed trailer. The driver was safe, skilled, and very friendly. As a small woman I was nervous to ride in the cab of the truck but Randy made me feel comfortable and safe.Service: Long distance haulingService: Long distance hauling

  Tj Boone
a year ago
Randy Is the best employee that works for Hansen!! Thanks for bringing me fuel and starting my truck. Hansen towing really makes in difference with there unique customer service. Very fast response time! Thank you Randy, and everyone that works for Hansen towing. I will be using this service for future roadside assistance.Services: Battery service, Fuel deliveryServices: Battery service, Fuel delivery

  Dave Smith
a year ago
My car broke down so I called AAA. This is the company they used to get my car towed and I couldn t be happier. The driver got there quickly and was extremely helpful. He brought my car to my local dealership shop, about 20 miles from where I was, then gave me a ride home. He was a great guy and seems to work for a good company. His help was very much appreciated and saved me a ton of hassle and stress.Services: Long distance hauling, Local hauling

  Nathan Omer
a year ago
Randy went above and beyond to help us out of a sticky situation late at night. He was easy to coordinate with, super kind while helping us, and willing to pick our car up out of an impressively tight spot for a tow truck. All around awesome service from Randy!

  Si1varaGar
2 years ago
Our driver Nathan was really nice. He was very professional and very helpful. He had to drive nearly an hour to pick us up and nearly an hour to tow me and my best friend and my cat home with the sick car. We would have appreciated if he had put on a mask since we were both masked and that is important to us, but we did not ask and we should have. Thank you for the tow.Services: Car towing, Battery

  Rosemary Schiano
a year ago
Dylan was great, easily picked up and towed my Ford F-250 with my truck camper on it and a motorcycle on a hitch rack. No problems and he was very careful and considerate. Knew what he was doing and when it was unloaded on an very u even surface he knew what to do to unload my set-up to avoid hitting ground with the hitch with my motorcycle on it.Services: Special vehicle towing, Car towing

  Suzie Anderson
a year ago
Such a life-saver!My car lost power in one of the busiest spots on I-15 in the middle of rush-hour traffic. I was traveling with my daughter and 3 grandchildren. We were fearing for our safety.Hansen towing came to the rescue. I will be forever grateful for their friendly efficient and speedy service. They took care of my family and quite possibly saved our lives.Service: Long distance hauling