Phil's Glass Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Becky Harston
7 months ago
Phil's glass has been incredible to work with. Not only is their pricing fair and the quality of their work is excellent but they will show up and do the job when they say. They will leave the site clean so you're not cleaning up after them like most contractors. I live in Salt Lake and wouldn't hesitate for a minute referring them to anyone outside of Tooele County either.

  Tracy Shaw
3 years ago
Phil's Glass handled my custom project with class and professionalism. My project brought them a new challenge, which they undertook without hesitation. They met all my requests and did so at an affordable rate. Highly recommend for ANY glass job.

  Spencer Gardiner
a year ago
Excellent experience from start to finish. They were very aaccommodating to my schedule and very professional. Prices were very competitive. Grayson was efficient and professional as well as being very friendly. I hope not to have to use these guys again but if I do have the need I won't call anyone else.

  Hesu Cristo
2 years ago
I recently needed a replacement for a basement window and Phil s Glass were able to complete it quickly. I had a small amount of time before my house sold and, even with current supply issues, they were able to get it done a lot sooner. The technician that came was very nice and knock it out quickly. The end result was a good and structurally sound window. I d recommend them for any glass repair. They will what they can to accommodate you. Their prices are also very competitive and we re the best in town.

  Jesse Padilla
6 years ago
Great company. I read the other reviews, but I never had trouble getting in touch with someone. We even had an emergency where we broke a window we weren't planning on replacing until later on in our remodel, but they ordered and replaced it within a few days (it was a huge picture frame window). We went with them for our shower door, and it was a great price for a beautiful, barn-door-style glass door. Absolutely love my door and window!

  Steve Burgess
a year ago
Just had phil come out and measure windows, make them and come back to install them. They did a great job, quickly, cleaned up afterward. Windows are great, five stars for Phil's glass.

  Rebecca Messina
6 years ago
We have had an excellent experience. The service has been prompt and top notch from start to finish.We are on a tight budget and shopped around. We came to Phill's on personal recommendations given from family members and friends and are so glad we did!The price was right where is needed to be, not paying for clout and not sacrificing quality, we saved a lot of money and got top quality double pane windows, all various custom sizes to fit our 1950's built home.The quote included full installation, with the old windows removed and hauled off.The lady on the phone was excellent, always cheerful and helpful.The gentlemen that came to measure and give the quote in the first place was also professional and ready to answer all my questions. And I had a lot.The man who came to install the windows was also very professional. He made sure the work was done right, clean, and quick. He finished the entire job in just one day.I'm sad, if not more so confused, to see so many negative reviews, and am more inclined to believe this business has just had an unfortunate run-in with a lot of negative people, as Phills Glass has been excellent and we absolutely recommend them for friendly service, reasonable price, quality, and great communication.

  Hal Wells
3 years ago
Phil and Jeff were very great to work,Very good finish work with trim around doors.We appreciate the good quality and friendly service.Would highly recomend, we had French door replacement and they fixed a broken window.Services: General door installation, Window repair

  Trevin Jarrett
7 years ago
These guys are awesome! I'm the Manager of a cabinet shop and we use them for glass in our cabinet doors and the windshields in all of our vehicles in our fleet. They are very prompt at fulfilling orders and have great customer service. They really know what they are doing when it comes to their windshields you'll never have an issue with air or water leaks. I highly recommend them!!!

  Vivian Glaeser
a year ago
I highly recommend Phil's Glass. I have used them to replace windows, sliding glass door, and patio tabletop. They do impeccable work, customer service is great, and they are reasonable, honest, and efficient.

  Edgard Lopez
a year ago
Grayson was very professional and went above and beyond in installing my double pane windows with low e. I was told their lead time was 4-6 weeks but we're ready in 3 weeks

  Debra Hartwell
4 years ago
Phil is honest and good at what he does as I have a friend who has used him before and recommended him. Several of my basement windows appeared to be leaking. I arranged for 3 replacement bids. When Phil came out, he actually helped me evaluate the problem rather than just bidding as the others had. He did not feel the windows need to be replaced and gave me several suggestions which were simple for me to complete. He repaired a contributing condition that I was unable to do myself at a very reasonable price and in the time frame agreed upon. I feel confident in his experience and integrity, and definitely recommend him. I will use him again if needed.

  Jennie White
6 years ago
Phil and Dee were a delight to work with! They were efficient and reasonably priced! It has the friendly neighbor business feel with the professional service expected. Thanks Phil's Glass for coming through for us!

  Kjori Shelley
6 years ago
These guys are terrible! I have tried to get a window ordered 3 times now so we can install a swamp cooler for some tenants. They haven't called me back to tell me the price, how long it be, NOTHING! When I call the ladies who answer the phone know nothing about it, nor do they seem to care. They say they will call me back and no one ever does. Must be nice to sit in their air conditioned building without a care in the world. We've used this company numerous times and the service has always been so so, but we wanted to support a local business. But this is the last time I will ever use them, or try to anyway. Save yourself the headache and go somewhere else!

  Courtney Yates
7 years ago
Terrible customer service! My husband had made an appointment for windshield repair, when he got there they had no one there to fix it. So they started an hour late, during the repair others came in with rock chip issues and they moved them right In front of us. It took them 3 hours to finally get our vehicle finished. The lady up front made snide comments to my husband about being anxious while he was there waiting. We will NEVER recommend anyone or return to them for anything!!

  Mary H.
5 years ago
I went in to have a pane of glass cut to size and some holes drilled into it for a project of mine since I don t have the tools to do it myself. The owner wasn t in and the receptionist was far from helpful. She seemed like she didn t want to be bothered and kept saying I m not sure we can do that (referring to simply cutting the glass in half for me), and do you realize how much he s going to charge you to have those holes drilled? Basically she had no idea what they could and couldn t do and she kept making it sound like I was going to get charge and arm and a leg for a really simple project. She was also quite rude during the whole conversation.Of course once I told her I d have to look at my options she suddenly didn t want me to leave and wanted me to leave my pane of glass there and if they couldn t do it then they d cut me a new piece (which, of course, I d get charged for so no thank you). Also the people that actually cut the glass are only apparently in and out without real set hours and so it isn t really easy to get ahold of them to talk to about your options which I feel is pretty bad for business. Either way I m likely going to end up either going to Salt Lake or buying the tools to do it myself. I don t recommend them.

  Cheyenne Kenner
a year ago
These guys installed our shower door for our newly finished basement. They made the process easy and hassle free!

  Ian Mcfarland
3 years ago
First off if I could give this company zero stars I would. I had them give me a quote to replace a window in my house and when I called to have the repair scheduled they gave me the runaround THREE TIMES! Don't even waste your time.

  Phyllisa Conlin
6 years ago
Called at the beginning of June to have a shower door installed, thinking there was time before Father's Day. Took two weeks to get them out. I've called at least 10 times and they still can't tell me how much it will be. They even lost the paperwork for a while because they put the wrong name on it. Now they say that they are waiting on the glass manufacturer to tell them how much it will be. I was trying to support local, but I'm fed up.

  Barb Cannon-Wittwer
6 years ago
I've tried to use them 3 times... I honestly don't know how they stay in business. I keep calling to see if ready. We're talking months not days. I'm giving up again for the third time. I guess they are too busy with the cabinet company.

  Jessica Mohler
7 years ago
Terrible, TERRIBLE customer service!!!! Been waiting 3 almost 4 months to even get a date and time for my studio mirrors to be installed. Been calling EVERY Monday and they never have answers. If I don't find out by today I am taking my business elsewhere. Tried supporting Local, guess they don't need my business. If I could give a zero star I would

  Naomi Nistler
2 years ago
They do all types of windows, new screens or re-screens, shower enclosures, doors, mirrors, plexiglass. If you break a picture frame glass or need to replace a glass shelf. They will cut it for you!

  Adam Weston
5 years ago
Very pleasant to work with. They really put the customer first and are always fair with their prices. You can tell why they ve been in business for many many years!

  Dave Turner
4 years ago
I had Phil's replace a window in my fifth wheel. I thought the price was very fair and they did a great job!

  freddy1 jumper
a year ago
She was a rude customer service . Great business, bad employee.. I spoke to owners and they didn't care..

  cole houghton
4 years ago
I have used Phil s glass services many times and they always do a great job.

  Dean Clegg
5 years ago
I called last week and set up an appointment and they were supposed to be at my house at 430 so I hurried home from work just to have a no call no show , Im going to go through somebody else now , then come to find out the guy came almost an hour early while I was at work then went inside my house with my daughter and he didn't even call before or afteralso it sucks to have to give them a star to right a poor review

  Sher Shields
5 years ago
They put a window in our front door - looks amazing. Very friendly and high-quality service, highly recommend them.

  J. D. Lawrence
4 years ago
I've always loved working with this company. Even when they couldn't get something specifically that I needed they got me in contact who could.

  Penny Murdock
7 years ago
Thank you the glass worked beautiful in our cupboards. We added a design and now they are stunning!!